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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,995 Reviews

2,995 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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January 23, 2024

The dealership was organized, friendly and clean. Anthony especially was very welcoming as I'm new to the area and this particular Norm Reeves. I will definitely be a returning customer. More

by Sam.J.Betancourt
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We're delighted to hear that Anthony and our team made you feel welcome. We look forward to serving you again in the future.

January 23, 2024

Great service and friendly staff. Everything you need to feel comfortable while you wait for your car More

by Joegrim1999
Recommend Dealer
Yes
Employees Worked With
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lindley
Jan 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience with our service and friendly staff. Your satisfaction is our priority, and we look forward to serving you again in the future.

January 23, 2024

Scott was awesome and will use again! He helped me get the recall completed and found out and repaired our rear alignment all in the same appointment! More

by Michael L.
Recommend Dealer
Yes
Employees Worked With
Scott
Jan 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with Scott! We're delighted to hear that he was able to efficiently address the recall and address the rear alignment during your appointment. We appreciate your trust and look forward to serving you again in the future!

January 23, 2024

No significant issues, good communication by the service writer. Service was done quickly. Other than the high cost of the service, no issues More

by Cbrockett101
Recommend Dealer
Yes
Employees Worked With
Angel Flores
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Flores
Jan 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your feedback. We're glad to hear you appreciated our service writer's communication and the quick service. We understand concerns about pricing and appreciate your honest input. If you have any further questions or would like to discuss this further, please feel free to contact us directly.

January 23, 2024

We had a good experience with the Norm Reeves Dealership and the service provided to our old Honda Accord. More

by mbblood
Recommend Dealer
Yes
Employees Worked With
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lindley
Jan 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with Norm Reeves Dealership! We're delighted to have served you and your Honda Accord. If there's anything more we can do for you, please feel free to reach out. Safe travels!

January 23, 2024

It's always been a great experience. I take all my cars there because of Tim. More

by Jjjbrockman
Recommend Dealer
Yes
Employees Worked With
Tim keller
Jan 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your loyalty and trust in Tim! We appreciate your continued support and look forward to serving you and your cars in the future.

January 23, 2024

Great service Timothy is professional and provided excellent service. I would recommend others to go to Norm Reeves More

by Annagreenberg39
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
Jan 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share your positive experience with Timothy at Norm Reeves. We're delighted to hear that you received excellent service. Your recommendation means a lot to us!

January 23, 2024

5 Great customer service. Great customer service. Dennis took the time to explain things to me when it was very busy. More

by Cqhoke
Recommend Dealer
Yes
Employees Worked With
Dennis
Jan 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share your positive experience with Dennis! We appreciate your feedback and are delighted to hear that you received great customer service. If you have any further questions or need assistance, feel free to reach out. Drive safely!

January 23, 2024

Pleasant reception, nice coffee shop and place to sit Every one was very nice and helpful More

by baylor9092
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share your positive experience with our reception and amenities. We're delighted to hear that our team was helpful and that you enjoyed your visit. We appreciate your feedback!

January 23, 2024

He was friendly, professional, detailed in explaining, quick with email responses, super courteous; made me feel appreciated & important as a customer. More

by Exr711
Recommend Dealer
Yes
Employees Worked With
Nathaniel
Jan 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share your positive experience! We're delighted to hear that our team provided you with friendly and professional service. Your satisfaction is our priority, and we look forward to serving you again in the future.

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