Norm Reeves Hyundai Superstore
Cerritos, CA
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sky kim was nice to work with. helpful and attentive to customers needs my salesperson sky kim was extremely helpful with helping me purchase my new Hyundai helpful and attentive to customers needs my salesperson sky kim was extremely helpful with helping me purchase my new Hyundai More
Tracy and Joseph were nice to work with. They worked hard at finding the right vehicle. However, after going over the sales receipt, I noticed a charge for something we did not want. We said They worked hard at finding the right vehicle. However, after going over the sales receipt, I noticed a charge for something we did not want. We said no to the SWDS . We were charged $2,022 for it. We told Joseph and Tracy specifically that the car is kept in the garage and we did not want it. I also have a question about EG Theft deterrent for $500. Neither the sales or finance department brought this to our attention. I would like those charges taken off. Thank you. More
Staffs are accommodating, helpful and attentive to customers needs. They help as much as they could to satisfy the customer and met the expectations. customers needs. They help as much as they could to satisfy the customer and met the expectations. More
Mike De Leon and Elijah Tallman were both extremely helpful with helping me purchase my new Hyundai Elantra Hybrid! They explained all of the features available, any add-ons that I may be interested in helpful with helping me purchase my new Hyundai Elantra Hybrid! They explained all of the features available, any add-ons that I may be interested in, and were just generally pleasant to work with. Arthur Ortegawas also great with getting together all of my paperwork for my trade-in and purchase. I've had very difficult times at dealerships, so it was really refreshing to have the team genuinely be helpful. More
Fred at Cerritos Norm Reeves Hyundai was awesome! He was quick to find the Elantra Hybrid that I had seen on their website, so that I could test drive it and see how it felt and handled. Fred was str He was quick to find the Elantra Hybrid that I had seen on their website, so that I could test drive it and see how it felt and handled. Fred was straight-forward and answered all my questions. If he didn't know the answer immediately, he looked it up and got it verified. Even with my showing up at the dealership 2 hours before closing on a Sunday, Fred and Alex were able to get through the purchase negotiations and paperwork done pretty quickly for my car purchase! More
I didn't like that they tried to get in a higher price and play the game of pricing war of how much they would give for my car. When I asked the manager of why they just give the higher price on my trad and play the game of pricing war of how much they would give for my car. When I asked the manager of why they just give the higher price on my trade in to begin with. Answer because some people will take the lower price. More
I live in Montebello and I don't mind going all the way to Cerritos to have my car serviced. Thank you Jayden for your help. Professional all the way. to Cerritos to have my car serviced. Thank you Jayden for your help. Professional all the way. More









