Norm Reeves Hyundai Superstore

Fred at Cerritos Norm Reeves Hyundai was awesome! He was quick to find the Elantra Hybrid that I had seen on their website, so that I could test drive it and see how it felt and handled. Fred was str He was quick to find the Elantra Hybrid that I had seen on their website, so that I could test drive it and see how it felt and handled. Fred was straight-forward and answered all my questions. If he didn't know the answer immediately, he looked it up and got it verified. Even with my showing up at the dealership 2 hours before closing on a Sunday, Fred and Alex were able to get through the purchase negotiations and paperwork done pretty quickly for my car purchase! More

I didn't like that they tried to get in a higher price and play the game of pricing war of how much they would give for my car. When I asked the manager of why they just give the higher price on my trad and play the game of pricing war of how much they would give for my car. When I asked the manager of why they just give the higher price on my trade in to begin with. Answer because some people will take the lower price. More

I live in Montebello and I don't mind going all the way to Cerritos to have my car serviced. Thank you Jayden for your help. Professional all the way. to Cerritos to have my car serviced. Thank you Jayden for your help. Professional all the way. More

Had good experience with check in , information about recalls , maintainacce services , check in and check out . recalls , maintainacce services , check in and check out . More

Dedicated sales person and manager will complete sale no matter what. Very clearly explained every steps to final closure. matter what. Very clearly explained every steps to final closure. More

Came in for maintenance, and overall, they are super helpful - accommodating in answering questions, prompt updates, and friendly and responsive. helpful - accommodating in answering questions, prompt updates, and friendly and responsive. More

My salesman, Justin Wong-Shea was extremely personable, knowledgeable, and easy to work with. He gave me a wonderful tutorial about the car that I bought. It was because of him that I bought the car at Nor knowledgeable, and easy to work with. He gave me a wonderful tutorial about the car that I bought. It was because of him that I bought the car at Norm Reeves although I had a very good offer from another dealer on the same car already. Justin was the difference! More

Customer service was okay and we did end up buying the car. However, I did not appreciate the extra fee for the stamped VIN that was not disclosed before and could not be removed so that was an extra $500 car. However, I did not appreciate the extra fee for the stamped VIN that was not disclosed before and could not be removed so that was an extra $500! More

I got great attention at Norm Reeves Hyundai and drove off with a great car. Tony was my sales person and he was a pleasure to do business with. off with a great car. Tony was my sales person and he was a pleasure to do business with. More

Candice is the best face to see when you enter a service department,very helpful. Always get the best service from norm reeves department,very helpful. Always get the best service from norm reeves More