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Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,320 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,320 reviews

June 25, 2023

Salesperson was very nice and helpful from start to finish. The manager and finance people are nice until they find out you aren’t buying any of their extra policies. Then their attitudes completely ch More

by JlMR
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Guadalupe Chavirras, Alex Fuller
Jun 26, 2023 -

Norm Reeves Hyundai Superstore responded

Jim, we appreciate you taking the time to share this constructive feedback for our team. We certainly don't want any of our customers to feel this way and we value customer satisfaction above all else. If you would like to discuss your experience please contact me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

June 21, 2023

I live here in Nor. Cal. and both dealerships here were a not competitive in pricing. I called down to So Cal and Norm Reeves of Cerritos. I met Borna on the phone an More

by rwilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Those were the only two guys I dealt with and both were great., Gerardo Dorantes, Borna Baba Ahmadi
Jun 22, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing this great 5-star rating and review for our team! We're so glad to know you had a positive experience working with Borna and Gerardo. Please let us know if you need anything else!

June 21, 2023

Quick and great service. Paul is always very nice and explains service that will be needed. More

by ana2244
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul P.
Jun 22, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing this great 5-star rating and review for Paul and our service team! If there is anything else we can help you with please let us know!

June 19, 2023

The people who work at the dealership are friendly and very helpful. The made the process of buying my new easy and efficient. Alejandra was a pleasure to work with. More

by Kolshaker
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
I believe his last name was No, Mike De Leon, Alejandra Castillo
Jun 20, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for this positive rating and review for Alejandra and Mike! We're so happy to know our team make your visit friendly and easy and we hope you'll reach out if we can be of assistance in the future!

June 19, 2023

The sales people and the service department are really great, was it hard to buy a card? More

by Larry.cress
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Dorantes, Ron Gissinger, Rome Araeiazar
Jun 20, 2023 -

Norm Reeves Hyundai Superstore responded

Larry, thanks for sharing this great 5-star feedback for our team! We're thrilled you received 5-star service and we hope you'll reach out if we can be of assistance in the future!

June 15, 2023

Alejandra Castillo was incredibly patient and courteous. I was not pressure sold, test drove, visited other dealerships and came back. She, along with Manager Said Naderi was incredibly kind, and worked out More

by rafael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saeed Naderi, Alejandra Castillo, Jalil Bashir
Jun 15, 2023 -

Norm Reeves Hyundai Superstore responded

Rafael, thank you so much for sharing this excellent 5-star feedback for our team! We're so glad to know you received the 5-star service you deserved and we truly hope to work with you again in sales or service!

Jun 15, 2023 -

rafael responded

Thank you! It was an A+ pleasurable car buying experience. Khalid Bashir in finance was super helpful, informative and considerate as we dealt with all the details. My compliments to your entire team and a well run dealership.

June 15, 2023

Mariela Valdez was amazing. She made this expensive experience less painful. I haven't had to do any major repairs so when the time came I wanted to choose the best. That's just More

by Arthur Smocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez
Jun 15, 2023 -

Norm Reeves Hyundai Superstore responded

Arthur, thanks so much for sharing this great 5-star feedback for our team! We're thrilled to know Mariela and our service team provided great service and we hope you'll reach out if we can assist you in the future!

June 12, 2023

My husband and I were looking for a car back in March and we decided to visit this Hyundai. Our sales person was Jalil and he was honestly AMAZING! He was extremely patient , he answered all our questions, a More

by Marlyn Macias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalil Bashir
Jun 13, 2023 -

Norm Reeves Hyundai Superstore responded

Marlyn, thank you for sharing your experience working with Jalil and our team! We're so glad to know you had two positive experiences working with our team and we hope you'll reach out if you need any future help with sales or service matters!

June 10, 2023

From the minute I pulled up in my vehicle to the service area the customer service was top notch. All the associates were friendly and attentive to customer needs. The Service Advisor who helped me with rep More

by Joshua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service advisor that helped me., Ron Gissinger
Jun 12, 2023 -

Norm Reeves Hyundai Superstore responded

Joshua, thanks so much for sharing this wonderful rating and review for Ron and our service team!

June 08, 2023

Very pleasant salesman, informative info given, found exactly what I was looking for and price was reasonable. More

by Carrie Molyneaux
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rome Araeiazar
Jun 09, 2023 -

Norm Reeves Hyundai Superstore responded

Carrie, thank you for sharing this excellent feedback for our team! We're thrilled to know Rome provided great service during your purchase and we hope you enjoy your Hyundai for many years to come!

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