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Norm Reeves Hyundai Superstore

Cerritos, CA

Overview
Reviews
4.6
3,349 Reviews
Call Dealership (562) 353-4062
View Awards

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,349 reviews

September 17, 2024

Everyone is great, but every time I go for a service they try and add some expensive thing that isn't necessary yet More

by Shawn.Reinoso98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Hemanshu. Bagga
Report | Print
Sep 18, 2024 -

Norm Reeves Hyundai Superstore responded

Hi, Shawn. We appreciate you taking the time to leave us a review. It's good to know that you've had consistently positive interactions with our team. Please know that we always want our customers to feel comfortable with their service. If there's anything else we can help you with, please let us know.

September 17, 2024

La atención de Juan Gallegos, fue muy buena me explico, lo que necesitaba mi auto. More

by yanetrovelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gallegos
Report | Print
Sep 18, 2024 -

Norm Reeves Hyundai Superstore responded

¡Gracias por confiar en nosotros! Cuídate, hasta la próxima.

September 17, 2024

Scott Kim is the best. This dealership is the best. They have a cool robot. More

by matthew81495
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Kim
Report | Print
Sep 18, 2024 -

Norm Reeves Hyundai Superstore responded

Hello, we're so glad you had a 5-star experience with Scott! We're thankful to receive your positive review and rating.

September 17, 2024

Service was excellent! !! Candice guided me every step of the way and kept me informed on how my repair was progressing… A+++ More

by Sandiiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Hemanshu. Bagga
Report | Print
Sep 18, 2024 -

Norm Reeves Hyundai Superstore responded

Hello! It was a pleasure to work with you and we want to thank you for letting us know how your process was. We work hard to be efficient and make our customers feel satisfied, and we are glad to know this was your case. Take care!

September 17, 2024

I love the experience and very kind sales man Raj and Alex are the best 👌 More

by jdm1973
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex fuller and raj
Report | Print
Sep 18, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for writing this positive review. Customer satisfaction is our main goal, and it pleases us to receive your positive rating.

September 17, 2024

Our service advisor, Enrique Almazan, was wonderful! He was very informative of services our car is going to need soon, but was in no way pushy. I would have added on the extra services if I didn’t have More

by Chiarabyabao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Almazan
Report | Print
Sep 18, 2024 -

Norm Reeves Hyundai Superstore responded

It is so motivating to know you had a wonderful experience with our service team. We appreciate you for taking the time to review us.

September 17, 2024

good service！our family like this car. We will have good drive in 3 years More

by yhee1128
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sky Kim, Scott Kim
Report | Print
Sep 18, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for the 5-star rating! We appreciate it and hope you enjoy your ride.

September 17, 2024

I paid cash, yet the finance/warranty process was way too rushed. He rushed through everything and then I had to make a decision on the dealer warranty then and there. I need time to actually look at it an More

by eriksenko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jalil Bashir
Report | Print
Sep 18, 2024 -

Norm Reeves Hyundai Superstore responded

Hi, Erik. We apologize if the process felt rushed and understand how important it is to have time to make decisions during the car-buying process. We never intend for our customers to feel pressured, and we're sorry that your experience didn't meet your expectations. If you'd like to discuss this further, please contact me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

September 17, 2024

Caring and worked with me to find the car I was looking for! Highly recommend More

by jessica.tamilio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Last name No , Khalid Bashir, Jalil Bashir
Report | Print
Sep 18, 2024 -

Norm Reeves Hyundai Superstore responded

Jessica, it was an honor to help you to find the right car. We look forward to assisting you again. We appreciate you and hope you have an amazing ride! Congrats and enjoy!

September 17, 2024

Every time I've taken my vehicle to get serviced they've doone a good job on getting my vehicle back to me as soon as possible. All their representatives i have dealt with have been very respectful friendly More

by ihjr80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalid Bashir
Report | Print
Sep 18, 2024 -

Norm Reeves Hyundai Superstore responded

We're so glad to hear that you had a pleasant visit to our service center! Thanks so much for sharing your experience, and we hope to see you again!

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