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Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,331 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,331 reviews

December 02, 2022

We were lucky to have Mustafa! He was extremely kind, honest, and transparent. He was attentive and paid attention to detail. If you are a customer at this wonderful dealership, pl More

by Audrey A.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lott, Mustafa Eldiven
Dec 20, 2022 -

Norm Reeves Hyundai Superstore responded

We are so pleased to hear you had an excellent experience with our team. We appreciate the amazing rating, and we hope to see you again. Have an excellent day, Audrey!

December 01, 2022

Great buying experience. Fernando, our sales rep, greeted us as soon as we parked and was very informative during the test drive. This is my 5th new car purchase and it was b More

by Park11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando, Saeed Naderi
Dec 20, 2022 -

Norm Reeves Hyundai Superstore responded

Thank you so much for taking the time to give our business such an incredible recommendation! We're so thankful for amazing customers like you, and we hope that we can continue to meet your needs. We'll see you next time!

November 23, 2022

This dealership participates in false-advertising on Cars.com Specifically, I responded to an ad for a Hyundai Ioniq 5, SEL, AWD model for $52,765. That is the MSRP of this car. What they didn't tell More

by Ronald-R
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Mike Monji
Dec 23, 2022 -

Norm Reeves Hyundai Superstore responded

Hello, Ronald. I'm sorry that you did not have a positive experience. I want to thank you for taking the time to provide feedback. It gives us an opportunity to improve. We genuinely appreciate you, and we hope you will give us another chance to help you find your next car. Please reach out to me Bill Stephens, General Manager at 562-405-3505 or email at bill.stephens@normreeves.com to find solutions. Thanks.

November 23, 2022

Great service by Khoi Nguyen. Sales consultant was able to answer all of my inquiries regarding my very first EV purchase. Staff seems more knowledgeable compared to the other dea More

by Tiff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khoi Nguyen
Dec 20, 2022 -

Norm Reeves Hyundai Superstore responded

Your wonderful feedback and rating mean a lot to us, and we look forward to your next visit! Take care, Tiff!

November 22, 2022

My experience at Norm Reeves was a thoughtful and smooth process from all employees; especially Sasha and Mike. More

by Dcervante77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sasha and Mike Lott
Dec 20, 2022 -

Norm Reeves Hyundai Superstore responded

Hi! We're glad to know that our amazing team continues to deliver efficient, top-notch service to our valued customers. Thanks for stopping by!

November 22, 2022

The process was quick and to the point our sales person Angel was great he didn’t makes us feel pressured to make any decisions and was able to answer all our questions and address our concerns More

by Mnvna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Posos
Dec 20, 2022 -

Norm Reeves Hyundai Superstore responded

We're so happy we could assist you during your visit to Norm Reeves Hyundai Superstore. If you need anything down the road, let us know. We're always here to help!

November 21, 2022

Amazing service Love TANNAZ JALILSOOD at norm Reeves Hyundai she’s the best client advisor .100% recommend them TANNAZ went above and beyond to satisfy my every need . She’s the best . Thank you More

by Johnter2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TANNAZ JALILSOOD, Khalid Bashir
Dec 20, 2022 -

Norm Reeves Hyundai Superstore responded

We are happy to hear that our team delivered such efficient, top-notch service! Thank you for choosing Norm Reeves Hyundai Superstore and for sharing your recommendation of our work. See you next time!

November 20, 2022

Jalil was amazing! !! My fiancé and I came in to look at a specific model, and he greeted us immediately and took us to the vehicles on lot. He answered all questions we More

by mrpbasilan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalil Bashir
Dec 20, 2022 -

Norm Reeves Hyundai Superstore responded

Thanks so much for your excellent review! Our team will always try to provide an informative and pleasant purchase process for our customers, so they leave our dealership satisfied. We appreciate doing business with you and we hope to see you again.

November 19, 2022

Buying process was fast, Jalil Bashir was very nice to us, very personable and it was not pushy at all. Saeed gave me a very good offer, and Nicole at the financial department was great. In general, a qui More

by mpwong35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalil Bashir , Saeed Naderi
Dec 20, 2022 -

Norm Reeves Hyundai Superstore responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else.

November 19, 2022

Have to go twice to fix an issue that should have been fixed the first time. They dont inspect the car. Fluids were low. Car door rubber came half off. For a 2023 car i should have any issue a More

by RGARCIA2524
Recommend Dealer
No
Employees Worked With
Paul Brenda from Service Department Cerritos
Dec 23, 2022 -

Norm Reeves Hyundai Superstore responded

Hi! We strive to ensure every customer walks away from Norm Reeves Hyundai feeling satisfied, and I'm sorry that was not the case for you. I would like to hear more about your experience. If you are willing, please contact me Bill Stephens, General Manager, at 562-405-3505 or email at bill.stephens@normreeves.com at your earliest convenience. Thank you.

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