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Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,325 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,325 reviews

November 21, 2022

Amazing service Love TANNAZ JALILSOOD at norm Reeves Hyundai she’s the best client advisor .100% recommend them TANNAZ went above and beyond to satisfy my every need . She’s the best . Thank you More

by Johnter2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TANNAZ JALILSOOD, Khalid Bashir
Dec 20, 2022 -

Norm Reeves Hyundai Superstore responded

We are happy to hear that our team delivered such efficient, top-notch service! Thank you for choosing Norm Reeves Hyundai Superstore and for sharing your recommendation of our work. See you next time!

November 20, 2022

Jalil was amazing! !! My fiancé and I came in to look at a specific model, and he greeted us immediately and took us to the vehicles on lot. He answered all questions we More

by mrpbasilan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalil Bashir
Dec 20, 2022 -

Norm Reeves Hyundai Superstore responded

Thanks so much for your excellent review! Our team will always try to provide an informative and pleasant purchase process for our customers, so they leave our dealership satisfied. We appreciate doing business with you and we hope to see you again.

November 19, 2022

Buying process was fast, Jalil Bashir was very nice to us, very personable and it was not pushy at all. Saeed gave me a very good offer, and Nicole at the financial department was great. In general, a qui More

by mpwong35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalil Bashir , Saeed Naderi
Dec 20, 2022 -

Norm Reeves Hyundai Superstore responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else.

November 19, 2022

Have to go twice to fix an issue that should have been fixed the first time. They dont inspect the car. Fluids were low. Car door rubber came half off. For a 2023 car i should have any issue a More

by RGARCIA2524
Recommend Dealer
No
Employees Worked With
Paul Brenda from Service Department Cerritos
Dec 23, 2022 -

Norm Reeves Hyundai Superstore responded

Hi! We strive to ensure every customer walks away from Norm Reeves Hyundai feeling satisfied, and I'm sorry that was not the case for you. I would like to hear more about your experience. If you are willing, please contact me Bill Stephens, General Manager, at 562-405-3505 or email at bill.stephens@normreeves.com at your earliest convenience. Thank you.

November 16, 2022

I have a good experience with Norm Reeves Hyundai Superstore. Salesman was so nice and kind. More

by Tinasyoon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sky Kim
Dec 20, 2022 -

Norm Reeves Hyundai Superstore responded

Thanks for the awesome review! We work hard to meet the expectations of our customers and provide memorable experiences. Congrats and enjoy!

November 16, 2022

On Sunday 13th of November I had a very great experience once again trading my 2020 kona and getting a new kona 2023 .I find that norm Reeves stores very convenient .The sales person name Michael helped me More

by Isabelle Manik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike De Leon, Khalid Bashir, Jake Weber
Dec 20, 2022 -

Norm Reeves Hyundai Superstore responded

Hi, Isabelle! We're thrilled to hear that you are happy with your Norm Reeves Hyundai Superstore experience! We want to thank you for your business, and we hope you enjoy your new set of wheels! Take care.

November 14, 2022

The buying process is easy and fast. They will give u the best deal for your car. Nicole and Jonathan are the best. Thank you More

by Me lucky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
Dec 20, 2022 -

Norm Reeves Hyundai Superstore responded

Congrats on your new vehicle! We appreciate the awesome feedback and 5-star rating and hope we can be of assistance to you again. Have a great day!

November 06, 2022

Great service, sale personnel pleasant and answer all questions that was asked, as well as very helpful with all the interior electrical system how to operate. More

by Mon0012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Deymeh, Khalid Bashir
Dec 20, 2022 -

Norm Reeves Hyundai Superstore responded

Hi! We appreciate you taking the time to leave such a positive review. Congrats, and we hope we can be of assistance to you again someday.

November 05, 2022

We had a great experience with both Sasha and Nicole. They were personable, knowledgeable and didn’t drag out the negotiations. More

by Jennifer Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sasha was excellent
Dec 20, 2022 -

Norm Reeves Hyundai Superstore responded

We're so glad to hear that you had a pleasant visit to our service center! Thanks so much for sharing your experience, and we hope to see you again, Jennifer!

November 03, 2022

Great service fast and kind. Very attentive and worked with me to get me the car I wanted. More

by lucy91744
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saeed Naderi
Nov 03, 2022 -

Norm Reeves Hyundai Superstore responded

Thank you for the great review, Lucy! We are so happy to hear you now have the car you always wanted!

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