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Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,325 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,325 reviews

October 14, 2022

Very helpful and knowledgeable about the vehicle. Answered all questions with patience and respectfully. Mustafa did not rush me to make a decision about the vehicle. Also, he was helpful in advising More

by Oma85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javed Rasheed, Zohaib Saleem, Mustafa Eldiven
Oct 17, 2022 -

Norm Reeves Hyundai Superstore responded

Thanks so much for your excellent review! Our team will always try to provide an informative and pleasant purchase process for our customers, so they leave our dealership satisfied. We appreciate doing business with you and we hope to see you again.

October 12, 2022

Dealer kept good communication with me in regards to the issue with my car. They were able to finish the work on it in a timely manner. I didn’t have to wait all day for my car to get repaired. More

by MARISOLNARANJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul P.
Oct 12, 2022 -

Norm Reeves Hyundai Superstore responded

We're glad to know that our amazing team continues to deliver efficient, top-notch service to our valued customers. Thanks for stopping by!

October 12, 2022

like coming here but now i am disappointed i think i should had been told there was a problem with the suspension before paying for the alignment and then having to pay for the alignment again after the More

by rosalvaalcantar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Garcia
Oct 13, 2022 -

Norm Reeves Hyundai Superstore responded

Hello, I am sorry to hear you were less than satisfied during your recent visit to Norm Reeves Hyundai. I would like to address your concerns. Please give me a call at 562-405-3505 or reach out to me at Bill.Stephens@NormReeves.com at your earliest convenience. Thank you. -Bill Stephens, General Manager

October 11, 2022

Professional, efficient email follow up opposed to no phone follow up after numerous inquiries left to sales representatives. More

by cliffordsam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Posos and Arthur
Oct 11, 2022 -

Norm Reeves Hyundai Superstore responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2022

Mustafa was very patient while I kept going back & forth looking at cars! Very caring man, 10/10 would recommend! (: More

by andrewarevalo99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aiden, Nicole, Saeid Nouri, Mustafa Eldiven
Oct 10, 2022 -

Norm Reeves Hyundai Superstore responded

Thank you so much for the phenomenal recommendation, Andrew! We're so pleased to know that you had such a positive car-buying experience with our team. Take care!

October 10, 2022

Buen trato de todos especialmente de Jalil joven que nos convenció y nos consiguió buen precio yolo recomendaría con mi familia y amigos exelente More

by Rebedvg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jalil
Oct 11, 2022 -

Norm Reeves Hyundai Superstore responded

Felicitaciones por su compra y apreciamos la calificación de 5 estrellas. ¡Esperamos verte de nuevo!

Oct 11, 2022 -

Rebedvg responded

Gracias

October 09, 2022

Super easy to work with. Was very transparent. Made the car buying process easy. Wasn’t pushy at all. And got me a great deal! More

by Robert Owen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mustafa Eldiven
Oct 10, 2022 -

Norm Reeves Hyundai Superstore responded

We love hearing from our customers about their car-buying experience! Thank you so much for sharing, Robert. Take care and enjoy!

October 08, 2022

I was in the market for a hard to get subcompact car. Jalil Bashir the salesperson at Hyundai Cerritos dealer was the most helpful out of all of the competitors we visited.( Kia and Toyota) He kept me n More

by KitKat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Cormier, Khalid Bashir
Oct 10, 2022 -

Norm Reeves Hyundai Superstore responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us. It was a pleasure to work with you as well, and we hope to do so in the future. Until then, take care!

October 07, 2022

Mustafa was very patient, considerate, and helpful during the whole process of purchasing the car. More

by Kimiya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mustafa Eldiven
Oct 07, 2022 -

Norm Reeves Hyundai Superstore responded

Thanks for the awesome review! We work hard to meet the expectations of our customers and provide memorable experiences. Congrats and enjoy!

October 07, 2022

Mustafa was very responsive to our request. He understood exactly what I was looking for and made the entire process smooth. He was professional, attentive, genuine, and charismatic. The admin More

by Quijan2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mustafa Eldiven
Oct 07, 2022 -

Norm Reeves Hyundai Superstore responded

We're thrilled to hear that you are happy with your Norm Reeves Hyundai experience! We want to thank you for your business, and we hope you enjoy your new set of wheels! Take care.

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