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Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,325 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,325 reviews

September 25, 2022

Great experience all the way around. Kevin Nguyen was a pleasure to work with. Very nice guy, straightforward, efficient and a great communicator. Marbella was really helpful with our More

by Neil Godsey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Nguyen, Gerardo Dorantes
Sep 26, 2022 -

Norm Reeves Hyundai Superstore responded

We appreciate you taking the time to leave such a positive review, Neil. Congrats on your purchase, and we hope we can be of assistance to you again someday. Thanks for the fantastic recommendation!

September 25, 2022

Had a great experience here. We drove here from Thousand Oaks to use the Costco auto program to buy a new Santa Fe. Our salesman Kevin Nguyen and finance person Khalid Bashir we’ More

by janelpereznp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Nguyen , Khalid Bashir
Sep 26, 2022 -

Norm Reeves Hyundai Superstore responded

Our goal is to ensure all customers have 5-star experiences at Norm Reeves Hyundai, and we're thrilled to hear this was the case for you. Congrats on your purchase!

September 24, 2022

He helped us complete a super quick deal, easiest one I've ever had. Happy car buyer. More

by hyounglim
Recommend Dealer
Yes
Employees Worked With
Mustafa Eldiven
Sep 26, 2022 -

Norm Reeves Hyundai Superstore responded

It's amazing to hear that you had a wonderful car-buying experience with our team. Thanks so much for stopping by, and we hope you have a blast with your new ride!

September 24, 2022

Salesman Mustafa was very professional during the process of buying a car which can be frustrating. My husband and I thought we got our car without too much hassle negotiating. It was a pleasant experience. More

by Godiamond.lim@yahoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javed Rasheed, Mustafa Eldiven
Sep 26, 2022 -

Norm Reeves Hyundai Superstore responded

We understand that purchasing a new car can be a daunting task, and our team strives to make it the best experience. Congrats and enjoy your new ride!

September 20, 2022

I was very satisfied with the service. Excellent staff, informative, and friendly service manager, Paul. More

by ginasocal1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Sep 21, 2022 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

September 20, 2022

Great dealership. Services, very professional staff and and answer concern with patience. I will recommend family and friends. Was please with price and quality of ca More

by Pattymanjarrez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Borna, Jay Saleem, Saeid Nouri
Sep 21, 2022 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words, Patty! We appreciate your business and look forward to seeing you again! Congrats and enjoy your new ride!

September 16, 2022

A great purchase experience! Very patient and friendly! Tannaz Jalisood was an amazing salesperson, very understanding! Will definitely recommend this facility and team members! More

by Citlaliluna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tannaz Jalisood
Sep 16, 2022 -

Norm Reeves Hyundai Superstore responded

It's always a thrill to hear from our customers about their car-buying experience, and we couldn't be happier to know that yours was a great one. Thanks for the stellar recommendation, and we hope you enjoy your new ride!

September 14, 2022

Kyle was very helpful, professional and pleasant to work with. I will definitely look for him next time I get my car serviced. More

by Anna
Recommend Dealer
Yes
Employees Worked With
Kyle Predmore, Al Garcia
Sep 15, 2022 -

Norm Reeves Hyundai Superstore responded

Anna, we are so pleased to hear you had an excellent experience with Kyle! We appreciate the amazing rating, and we look forward to seeing you again.

September 12, 2022

Jalil made the process if buying a car less stressful. All the staff were very nice as well. More

by Esdeeejay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jalil Bashir
Sep 13, 2022 -

Norm Reeves Hyundai Superstore responded

We are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit.

September 12, 2022

Poor customer service and mechanic did not fully inspect my car as stated in the check off sheet they gave me of the work done. My windshield reservoir was cracked and of course they it stated they check it More

by Emapu26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al Garcia
Sep 13, 2022 -

Norm Reeves Hyundai Superstore responded

Hello. It’s upsetting to read about your negative experience at our service center. This does not sound like the type of customer service we provide here at Norm Reeves Hyundai, and I would very much appreciate the opportunity to discuss it with you. If you’re willing, please reach out to me at 562-405-3050. Thank you. -Bill Stephens, General Manager

Sep 13, 2022 -

Emapu26 responded

I did tried to call number is no longer in service

Sep 15, 2022 -

Norm Reeves Hyundai Superstore responded

Hello. I apologize. Here is my contact number: 562-405-3505 Thank you for reaching out and I look forward to speaking with you.

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