Norm Reeves Hyundai Superstore

Some of the best customer service I’ve ever had. Knowledgeable of the vehicle, listened to what I wanted and was able to make it happen for me. Knowledgeable of the vehicle, listened to what I wanted and was able to make it happen for me. More

Norm Reeves Hyundai is great Ambassador for Hyundai brand. khalid Beshir is on of a kind in sales and customer satisfaction, very patient, knowledgeable and honest, brand. khalid Beshir is on of a kind in sales and customer satisfaction, very patient, knowledgeable and honest, More

Confidant sales staff that was able to give my family what we needed and wanted! what we needed and wanted! More

Quit trying to add garbage dealer profit junk like paint protection and KARR alarm systems. Seriously, on a 10k used car-trying to pad every last bit? Sorry the car was most likely a loser for you consid protection and KARR alarm systems. Seriously, on a 10k used car-trying to pad every last bit? Sorry the car was most likely a loser for you considering all the work including a fuel pump you had to put in it. Also, we talk price not payment. You were lucky to get the sale considering most banks would not have financed a car with 157K but my credit union did. Why push it with me? Disappointed in your tactics and will never buy a car from you again. When you have a good experience, you tell 5 people. When you have a bad one, you tell 55 people. More

Candice Roxas is the best! She has provided me with excellent customer service. She has patience and understanding to my needs. Also, she takes time to answer all my questions She has provided me with excellent customer service. She has patience and understanding to my needs. Also, she takes time to answer all my questions or concerns. Thank you for all your help. More

Overall, u was quite impressed with the quality of service. My one criticism would be that I had to wait approximately 8-10 minutes for someone from service to take my keys/ check me in. service. My one criticism would be that I had to wait approximately 8-10 minutes for someone from service to take my keys/ check me in. More

The service was great. They kept me informed on the status of my car and Moe was amazing. They kept me informed on the status of my car and Moe was amazing. More

We told service advisor how do find out that alarm is on/off. He said you have to leave the car over Night & told me to go online( Karr) Also, I requested him to check after we turn off car, it shows me on/off. He said you have to leave the car over Night & told me to go online( Karr) Also, I requested him to check after we turn off car, it shows message. He told me, you have to leave the overnight Last thing, he told me that I need alignment because it has almost 10000 miles. I never heard that unless you run pot holes or run over something. More

Juan Gallegos is always friendly and keeps us informed if additional issues need to be discussed. Service was fast and efficient. additional issues need to be discussed. Service was fast and efficient. More

This was literally my best experience ever with a dealership. I want to take a moment to send a personal shoutout to Gary Ohnesorgen—man, I can’t stress enough how much I appreciate your confidence a dealership. I want to take a moment to send a personal shoutout to Gary Ohnesorgen—man, I can’t stress enough how much I appreciate your confidence and competence. If I remain a Hyundai customer in the future, it will be because of Norm Reeves. More