Norm Reeves Hyundai Superstore
Cerritos, CA
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We told service advisor how do find out that alarm is on/off. He said you have to leave the car over Night & told me to go online( Karr) Also, I requested him to check after we turn off car, it shows me on/off. He said you have to leave the car over Night & told me to go online( Karr) Also, I requested him to check after we turn off car, it shows message. He told me, you have to leave the overnight Last thing, he told me that I need alignment because it has almost 10000 miles. I never heard that unless you run pot holes or run over something. More
This was literally my best experience ever with a dealership. I want to take a moment to send a personal shoutout to Gary Ohnesorgen—man, I can’t stress enough how much I appreciate your confidence a dealership. I want to take a moment to send a personal shoutout to Gary Ohnesorgen—man, I can’t stress enough how much I appreciate your confidence and competence. If I remain a Hyundai customer in the future, it will be because of Norm Reeves. More
Dealer could not track the record of last service and kept asking to pay for service. Also the service technician did not ask for approval after a hour. He asked for an approval after 3 hours. The car kept asking to pay for service. Also the service technician did not ask for approval after a hour. He asked for an approval after 3 hours. The car only needed an oil change and tires rotated More
Friendly and knowledgeable staff. They offer free rides home within a certain amount of miles. They looked up my warranty and I unexpectedly received a new tire at no charge! They offer free rides home within a certain amount of miles. They looked up my warranty and I unexpectedly received a new tire at no charge! More









