
Norm Reeves Hyundai Superstore
Cerritos, CA
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My experience at Hyundai Cerritos was the absolute best. The staff was fantastic from the moment I walked in. One thing was apparent, Cerritos Hyundai is big on customer service and ensuring their customers The staff was fantastic from the moment I walked in. One thing was apparent, Cerritos Hyundai is big on customer service and ensuring their customers feel welcome. The dealership features a great selection of both used and new cars to fit anyones budget. I had a great sales experience with salesman, Mustafa. He was very helpful with car details and great with responding. He understood exactly what I needed and did everything possible to get me the best deal. Additionally, I had a positive experience with the finance manager. No hidden fees and she clearly explained the buying process. Should you be in the market to buy a car, I highly recommend going to Hyundai Cerritos and asking for Mustafa. I am very happy with my purchase! More
Ricardo went above & beyond in helping us find just the right car for us! He checked on us throughout the process & keeps us in the loop on all the small details. He also gave us good instruction on all t right car for us! He checked on us throughout the process & keeps us in the loop on all the small details. He also gave us good instruction on all the features on the car. Also, Nicole in Finance was very nice to work with; friendly, direct & informative. We were very pleased with our experience More
Everyone there was very helpful from Paul (Puya) who creates a great connection to the finance department who made everything efficient. We feel very content with our purchase! creates a great connection to the finance department who made everything efficient. We feel very content with our purchase! More
Excellent Customer Service ! !! I was really pleased with how they took me in with no hesitation regardless of them being busy. Love how honest they were about the wait time. No !! I was really pleased with how they took me in with no hesitation regardless of them being busy. Love how honest they were about the wait time. Not like orher Hyundai Service Department More
Kevin Nguyen helped us with the purchase of our first Hyundai car. He took great care of us and made sure every question we had was answered. Unlike other sales people I chatted from other dealerships, h Hyundai car. He took great care of us and made sure every question we had was answered. Unlike other sales people I chatted from other dealerships, he was responsive and clearly explained about products inside and out, making sure we were happy with the purchase More
We came to test drive for Tucson Hybrid SEL Convience in White. Unfortunately the vehicle has sold before we arrived. Mustafa helped us out and showed different options. We ended up buying Hybrid Tucson Lim White. Unfortunately the vehicle has sold before we arrived. Mustafa helped us out and showed different options. We ended up buying Hybrid Tucson Limited! If it was not for him we would have left already. He was so helpful and understanding. Excellent customer service! More
Mustafa and Nicole were amazing! Everything went so smooth and we got exactly what we wanted! Would definitely recommend this place to everyone!!! Coming back here for our next purch Everything went so smooth and we got exactly what we wanted! Would definitely recommend this place to everyone!!! Coming back here for our next purchase for sure! More
Mustafa was super helpful in the purchase of our Hyundai Tucson Hybrid! We were able to get a deal done without even going to the dealership initially. When we went to pick up the car it was only about 10 m Tucson Hybrid! We were able to get a deal done without even going to the dealership initially. When we went to pick up the car it was only about 10 min of signatures and we were ready to drive home. Mustafa made sure to show us how to use all of the amazing features before we left the dealership! We would definitely recommend him to all of our friends and family! More
Associate was nice and helpful. I had an appointment, but wasn’t able to check in until 30 minutes after I arrived on time. Oil change took 3 hours. There was dirt on my passenger s I had an appointment, but wasn’t able to check in until 30 minutes after I arrived on time. Oil change took 3 hours. There was dirt on my passenger seat when I got my car back and I had to ask an employee to clean the dirt off. More