Norm Reeves Hyundai Superstore
Cerritos, CA
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Moe was amazing. Very thorough with explanations. So great about communicating throughout the process what was going on. And just a very pleasant personality, cong Very thorough with explanations. So great about communicating throughout the process what was going on. And just a very pleasant personality, congenial and relatable. My car had a software update, a tire rotation and a EV fluid flush. Additionally there were some leaves in my air filter that were removed, just in time for this heat wave - I can blast the AC now! More
Good customer service. Representative answer all my question...and the dealership have patience I will come again for next time service Representative answer all my question...and the dealership have patience I will come again for next time service More
Courteous and helpful people. Facility is so clean and the waiting time is short. Advises us things thats need to be done to our vehicle and advised us for future maintenance sche Facility is so clean and the waiting time is short. Advises us things thats need to be done to our vehicle and advised us for future maintenance schedule. They also gave us complimentary carwash stub, which is nice. More
I already submitted feedback so stop asking. You obviously didn't read and respond to thr last negative feedback I gave You obviously didn't read and respond to thr last negative feedback I gave More
I would give it 5 stars, and the service was great the day I brought it in. It’s when I had to do a follow-up on my car, I couldn’t get a hold of the service department, after trying to call them twice, I day I brought it in. It’s when I had to do a follow-up on my car, I couldn’t get a hold of the service department, after trying to call them twice, I never got a call back. More
Purchased our 2020 Palisade here in Oct ‘19. Also paid to extend maintenance program. I took the car in for an oil change and tire rotation. I also informed Moe (the service writer) I had instal Also paid to extend maintenance program. I took the car in for an oil change and tire rotation. I also informed Moe (the service writer) I had installed a permanent K&N air filter. When the service was completed I was given the invoice which indicated I needed an air filter, and that tires were all filled to to recommended 36 psi. I checked the air pressure as I was leaving the dealership, using the onboard computer. It indicated that the tire pressure was different in each tire and none were inflated to the 36 psi as indicated on the paperwork. It made me question whether the work I came in for was actually done! More









