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Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,325 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,325 reviews

March 07, 2022

I was there on a Thursday and Mustafa helped me out. He was very helpful. I was undecided and left. Called him to ask questions was very helpful. Decided to get the car. Sunday was Mustafas day off and More

by Swivelhips4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mustafa , Khalid Bashir
Mar 08, 2022 -

Norm Reeves Hyundai Superstore responded

Thanks for the awesome review! We work hard to meet the expectations of our customers and provide memorable experiences. Congrats and enjoy!

March 05, 2022

Okay, where do I begin? Well, Brandon helped me out with my first PHEV purchase of the Tucson PHEV SEL. Everything went smoothly and he was very professional and went extra More

by KitPogi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rodriguez
Mar 07, 2022 -

Norm Reeves Hyundai Superstore responded

Thanks for choosing Brandon once again for your recent purchase. We appreciate the kind review and hope to see you again someday. Take care!

March 01, 2022

Great customer service. My car is over ten years old and still runs wonderfully due to the great service they do here More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Ohnesorgen, Al Garcia
Mar 01, 2022 -

Norm Reeves Hyundai Superstore responded

Thank you for the kudos, Tina! We are delighted to hear that our team continues to deliver exceptional results for our valued guests!

February 24, 2022

Great sales team! They are friendly and easy to work with. I would definitely recommend! More

by Matty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike De Leon, Khalid Bashir
Feb 24, 2022 -

Norm Reeves Hyundai Superstore responded

Thank you for the kind words and 5-star rating, Matty! We strive to provide the best customer service to everyone who visits us. Have an excellent day.

Feb 24, 2022 -

Matty responded

Great experience working with the sales and finance! I would definitely recommend Norm Reeves Hyundai.

Feb 24, 2022 -

Matty responded

Awesome!

February 24, 2022

Heman Bagga in service department is the only reason my car is serviced here the last 7 year's. He is thorough, professional and knows his job. More

by rdbno1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heman Bagga
Feb 24, 2022 -

Norm Reeves Hyundai Superstore responded

We appreciate you continuing to choose Norm Reeves Hyundai servicing, thank you for the support and 5-star review!

February 20, 2022

Five stars? The dude doesn't even return phone calls and emails. We were ready to buy. We went to another dealership and spent our $50,000 on a Palisade. More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike De Leon
Feb 21, 2022 -

Norm Reeves Hyundai Superstore responded

Hi Kevin. I am very sorry to hear that you did not receive a call from our team while you were looking to purchase a vehicle. If you are ever in the market again for a new vehicle, I hope you will consider giving Norm Reeves Hyundai another chance to be of service. You are always free to reach me at 562-405-3505. -Bill Stephens, General Manager

February 20, 2022

Mike was fantastic! I contacted the dealer via their website and ended up meeting Mike. He was super friendly, professional, and fun. I would recommend his service to a More

by Jim & Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike De Leon
Feb 21, 2022 -

Norm Reeves Hyundai Superstore responded

Thanks for recommending our team and services, we appreciate the kind words!

February 19, 2022

Kevin Nguyen, my internet sales rep help me out. Made the experience excellent and had all the papers ready for me to complete the transaction. Michael Lott my finance manager competed my transactio More

by Markus F.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Nguyen and Michael Lott
Feb 21, 2022 -

Norm Reeves Hyundai Superstore responded

It's a team effort here and we couldn't be happier to see that our team went above and beyond to provide you with the best service possible. Congrats on your purchase!

February 18, 2022

Mike was very accommodating by dropping off the vehicle at my home and signing at home too. It was a seamless experience. More

by ckim82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike De Leon
Feb 21, 2022 -

Norm Reeves Hyundai Superstore responded

Our goal is to ensure all customers have 5-star experiences with Norm Reeves Hyundai, and we're thrilled to hear this was the case for you. Congrats on your purchase!

February 17, 2022

We had a great experience with Saeed Naderi on 2/12/2022. My daughter purchased her first vehicle here. I, her father, pointed out a concern with the vehicle prior to leaving the car lot. Saeed came out to More

by Ojc6940
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Martinez, Erica Hudson, Mustafa Eldiven, Gerardo Dorantes, Saeed Naderi
Feb 17, 2022 -

Ojc6940 responded

Best dealership experience ever. All staff members were friendly and helpful. No pressure sales tactics here. They are professionals and know what customer satisfaction means! Thank you!!

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