
Norm Reeves Hyundai Superstore
Cerritos, CA
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I’m personally a car guy and bought many vehicles this was the best experience yet even better than high line was the best experience yet even better than high line More
We were sent to Norm Reeves Hyundai Superstore using the Costco Auto Program. The very same evening I submitted my info I was contacted by Kevin Nguyen. We communicated back and forth through email so he c Costco Auto Program. The very same evening I submitted my info I was contacted by Kevin Nguyen. We communicated back and forth through email so he could make sure to find what we were looking for. We arranged to come to the lot the next evening. Turns out it was his day off but he came in anyways. We were able to test drive the car we thought we wanted but also decided to check out something else. We looked around at several others. He quickly set us up for another test drive. Got us the info on pricing and showed us the perfect car. then stayed around while we completed the entire process. We had to return the next day to pick up - again on a day off Kevin was there to make sure we got our car all washed up and ready to go. A few days later I called the dealership to check on something. The next day Kevin called me directly, said he'd learned that I called and wanted to follow up to make sure everything was ok and how could he help. Kevin was super attentive, super helpful and an all around nice guy. Financing process also went very smoothly. They were busy so we had to wait a little while get that going but once we did all good and easy. More
Excellent experience, entire staff was professional in every way. Negotiated the entire transaction remotely and was more than satisfied with the results. Would recommend the dealership, and especially ou every way. Negotiated the entire transaction remotely and was more than satisfied with the results. Would recommend the dealership, and especially our sales person Kevin Nguyen, to everyone More
Yanira was very helpful with the information she had on the vehicle we desired. She was nice and patient with our family. I'm glad she walked over to us when we drove in. She knew we really wanted to take the vehicle we desired. She was nice and patient with our family. I'm glad she walked over to us when we drove in. She knew we really wanted to take a vehicle. Thank Yanira! More
Thanks to Kevin Guzman for getting us an acceptable deal on our new lease! We appreciate your low key sales pitch and your professionalism. Recommend anyone looking for a vehicle to contact Kevin and v on our new lease! We appreciate your low key sales pitch and your professionalism. Recommend anyone looking for a vehicle to contact Kevin and visit NORM REEVES. More
Borna and Jay were so helpful in assisting me with the trade in and lease of a Santa Fe. From start to finish they were so kind and not pushy at all. They made the process seamless and easy. Thank you! trade in and lease of a Santa Fe. From start to finish they were so kind and not pushy at all. They made the process seamless and easy. Thank you! More
Amazing experience at Norm Reeves Hyundai! What started out as a bumpy discussion turned into a home run! Arthur Ortega did an amazing job fast tracking this sale. He coordinated getting the Santa Fe off out as a bumpy discussion turned into a home run! Arthur Ortega did an amazing job fast tracking this sale. He coordinated getting the Santa Fe off the truck (behind 8 others that had just been delivered that afternoon), getting the vehicle prepped and manufacturer testing completed while simultaneously coordinating the sales process and paperwork. Arthur performed all these tasks with great communication and efficiency--making it look effortless! He is clearly an experienced professional! From the vehicle prep team, to Arthur, to Sales management and to Jay in the F&I department. Thank you thank you thank you for restoring my faith in the existence of a positive vehicle purchasing experience! We appreciate you! More
We had a great experience at Norm Reeves Hyundai. Our car was ready, as ordered, we are loving our Tucson Hybrid (2022). I have a 2020 Santa Fe and we’ve been happy with our Hyundais and the service. Great c was ready, as ordered, we are loving our Tucson Hybrid (2022). I have a 2020 Santa Fe and we’ve been happy with our Hyundais and the service. Great cars. Thanks, Yesenia. More
I had a great experience at this dealership. As a first time car buyer, the sales staff, as well as finance went above in beyond in walking me through the process as well as personally delivering my car! I time car buyer, the sales staff, as well as finance went above in beyond in walking me through the process as well as personally delivering my car! I would definitely recommend this dealership More
I was on the lookout for a sold out everywhere vehicle. Jacob Lee called me immediately after my inquiry and held the keys for us to test drive and purchase our dream car! Jacob was kind, empathetic, effic Jacob Lee called me immediately after my inquiry and held the keys for us to test drive and purchase our dream car! Jacob was kind, empathetic, efficient and professional. The whole car buying experience at Norm Reeves was excellent, we wouldn't go anywhere else! If you go to Norm Reeves Hyundai, ask for Jacob Lee! He was awesome and the whole team there rocks! Thank you for the amazing experience and flawless service. We are so excited for our new ride! More