Norm Reeves Hyundai Superstore

HelpfulThoroughExpensive Helpful Thorough Expensive Easy Friendly Understanding Good Professional Organized Co-operative Helpful Thorough Expensive Easy Friendly Understanding Good Professional Organized Co-operative More

Everything went well. The only problem I had was it took me about 20 minutes to get through to check on my car as it was getting close to closing me about 20 minutes to get through to check on my car as it was getting close to closing More

I was very pleased with the service. It was easy to book an appointment for car service. I like the text reminders of my appointment and updates. The staff is very friendly and helpful. I would definitely r an appointment for car service. I like the text reminders of my appointment and updates. The staff is very friendly and helpful. I would definitely refer friends and family to visit this dealership. I will definitely return to have my car serviced. More

My experience was good. They kept me informed and with a pretty short waiting time for all that had to be done. Waiting area very clean. pretty short waiting time for all that had to be done. Waiting area very clean. More

I took my 2021 Palisade in for an oil change while I was in the area visiting family. I was able to schedule an appointment pretty quickly after I called. The check-in process and the time I waited for my c in the area visiting family. I was able to schedule an appointment pretty quickly after I called. The check-in process and the time I waited for my car were both a little long for my liking and the only reason this is not a 5-star review. I went in fully expecting to pay for this oil change since it was well before the service interval for the Hyundai complimentary maintenance, but Cheyne the service advisor went out of his way to contact the dealership where I bought my car to try and get me a freebie that I had arranged when I bought the car. When that didn't work (and I wasn't expecting it to) he gave me a small discount for the time I waited while he was on hold with the selling dealership. I'll most likely be back if I need an oil change while I'm in the area again. More

Cheyne was very friendly and through in explaining what and why work was being performed on my Hyundai Elantra. I also appreciated the update on the work and call to advise me when it was completed. and why work was being performed on my Hyundai Elantra. I also appreciated the update on the work and call to advise me when it was completed. More

Heman is the best!!! Promote him! He is worth it. Justin is great! Whole service dept staff is great! Always an ease bringing my car in is great! Whole service dept staff is great! Always an ease bringing my car in More

I scheduled an appointment for an oil change only. I only had 18k miles and it’s less than 36 months old. The service Advisor added an extra service (brake fluid change) that wasn’t necessary nor did I appro had 18k miles and it’s less than 36 months old. The service Advisor added an extra service (brake fluid change) that wasn’t necessary nor did I approve it. He didn’t even explain to my son who brought in the car for me why the brake fluid change was needed. I didn’t find out until my son came home with the car and the receipt for extra charges. I will no longer bring my car for service to this dealer. Dishonest service. Upselling for services not needed. More

I had a wonderful experience purchasing a new vehicle. The process was stress free and pleasant. Jalil was very thorough, knowledgeable and not pushy at all. He was able to find me a car that suited my ne The process was stress free and pleasant. Jalil was very thorough, knowledgeable and not pushy at all. He was able to find me a car that suited my needs. Not only that he was able to give me the best price in town. I would definitely recommend Norm Reeves Hyundai to anyone. More

Started by checking out cars in the lot, which was stress free and we weren't bothered at all. We were immediately entertained by Khalid, and were impressed by the amount of detail in which he explains each free and we weren't bothered at all. We were immediately entertained by Khalid, and were impressed by the amount of detail in which he explains each vehicle. After a couple of the smoothest test drives we've experienced, we decided to make a deal. The inside of the dealership was very clean and spacious, and you can discuss with the salesperson in a separate, private room. In the end, we got a great deal compared to other dealerships. Overall, a tremendously satisfying buying experience. More