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Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,332 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,332 reviews

July 14, 2021

JAY SALEEM internet manager, when you come into the dealership and they’re so attentive and you wanna see some numbers so they run your credit and comes back about 15 mins with all the numbers. Nope no More

by Fluxcapacitor3000
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Saleem
Jul 19, 2021 -

Norm Reeves Hyundai Superstore responded

Hello Jimmy. We are concerned by your feedback and would like to speak with you. If you are willing, please contact me at 562-405-3505 when you have a chance. Thank you. -Bill Stephens, General Manager

July 13, 2021

Very professional team, wanted to know if I had any concerns regarding car,service,sales team. Explained the great reason for the relocation of this dealership, providing more options for the customer More

by Uofmfan_84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chyene Riggs, Jake Weber
Jul 14, 2021 -

Norm Reeves Hyundai Superstore responded

Thanks for the positive review and rating, we appreciate it. Until next time, take care!

July 12, 2021

The person who helped check-in was very helpful and knowledgeable of Hyundai cars. The repair work was prompt. I had an excellent experience with the service of this dealership. More

by Alan Chie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheyne Riggs, Al Garcia
Jul 14, 2021 -

Norm Reeves Hyundai Superstore responded

Hi Alan, we are thrilled to read your fantastic review! Happy we could help and hope to see you again!

July 10, 2021

My experience at Norm Reeves was excellent stress free Gary and the team was excellent Beautiful Store nice and clean Excellent the service team finished before the set time More

by Norbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary O, Al Garcia
Jul 12, 2021 -

Norm Reeves Hyundai Superstore responded

Thanks for the positive feedback on your service visit, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

Aug 24, 2021 -

Norbert responded

Thank you

Aug 24, 2021 -

Norbert responded

Thanks

July 07, 2021

Every time I have had service to my vehicles, the staff is always helpful & courteous. The staff is professional & knowledgeable. I recommend them to everyone. More

by Laura D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheyne Riggs, Al Garcia
Jul 08, 2021 -

Norm Reeves Hyundai Superstore responded

Thanks for choosing Norm Reeves Hyundai every time, Laura! We appreciate your support and the 5-star recommendation!

June 28, 2021

The entire staff was extremely friendly and helpful. They were able to take the stress out of the very stressful activity of car shopping and never made us feel pressured about walking away with a car. More

by Jdgren85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lee, Jay Saleem
Jun 29, 2021 -

Norm Reeves Hyundai Superstore responded

We are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.

June 26, 2021

Top notch experience!!!! Very fair, efficient , friendly! 1000% get your vehicle here! More

by lesbeaux224
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalid Bashir, Bill Stephens
Jun 28, 2021 -

Norm Reeves Hyundai Superstore responded

We appreciate the 5-stars and positive feedback. Thank you!

June 25, 2021

My buying experience was low-pressure and extremely fast compared to my other experiences. They gave me a great deal too! More

by Ajessye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Vito Beato
Jun 25, 2021 -

Norm Reeves Hyundai Superstore responded

We are so pleased you got a great deal on your your car - congrats! Thanks for sharing your experience and rating it 5-stars!

June 24, 2021

Dealer was very quick to take care of my 2012 Genesis, staff was courteous and prompt More

by Richard.tercero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hemanshu Bagga
Jun 24, 2021 -

Norm Reeves Hyundai Superstore responded

Hi Richard, thank you for taking the time to rate and review your experience with us!

June 19, 2021

Paul did his best to make up for many problems that your parts department seems to have! A problem that should have taken maybe two days at the most ended up being eight! More

by Richard
Customer Service
Recommend Dealer
No
Employees Worked With
Paul Phan
Jun 23, 2021 -

Norm Reeves Hyundai Superstore responded

Hello Richard, thank you for taking the time to write us a review. We regret to hear that you had many problems with our parts department. I’d appreciate learning more about your experience. Please contact me at 562-405-3505 when you have a chance to discuss. Thank you. -Bill Stephens, General Manager

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