
Norm Reeves Hyundai Superstore
Cerritos, CA
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Car hunting is always no fun but you need a car so you gotta do what you gotta do. Surprisingly Mike De Leon made it fairly easy and was very transparent and forthright in his dealings with us. There wa gotta do what you gotta do. Surprisingly Mike De Leon made it fairly easy and was very transparent and forthright in his dealings with us. There was a no pressure attitude. We came to test drive only and came out with a car on the spot. His crew Of guys are super friendly and we would definitely return for another car with Mike. Thanks also to Saeed and Veato for helping us get the best rate! More
Lack of service and bad comunicación they care less for your need after they made the sale. I called the dealer to ask a question regarding my financia paper work and they ask for my mane and phone number your need after they made the sale. I called the dealer to ask a question regarding my financia paper work and they ask for my mane and phone number and never got a call back. I hope this does not happen to other customer. More
Love the experience. The express online process is awesome. Response time from dealership was great. They seem like honest people, not trying to push you to get a lot of things. Would highly recommend awesome. Response time from dealership was great. They seem like honest people, not trying to push you to get a lot of things. Would highly recommend people to this dealership. More
Alex Jang was great! He was very knowledgeable about the vehicles and the entire sales process. He made my vehicle purchase experience a pleasure! I would highly recommend Alex and Norm Reeves Hyundai in vehicles and the entire sales process. He made my vehicle purchase experience a pleasure! I would highly recommend Alex and Norm Reeves Hyundai in Cerritos to anyone looking to buy a vehicle. More
Mike DeLeon removed the negative pushy car salesmen stereotypes. He was genuine, personable, considerate, respectful, and went beyond the ordinary. He exceeded all our expectations allowing us to be ou stereotypes. He was genuine, personable, considerate, respectful, and went beyond the ordinary. He exceeded all our expectations allowing us to be ourselves and feel completely safe having him as our salesperson; he entertained and thoroughly answered all our questions exuding his full confident and friendly self. His confidence and expertise is the reason we have the car in our possession! He has given us two post-sales phone calls, just to see if we had any questions or needed any assistance from him. He provided us additional technical assistance in operating the 2021 Palisade Limited. We believe the Mike De Leon should be the poster person for car salesmen! Everyone needs to be a student in the Mike De Leon School for Car Salesmen, he has what it takes to make the customer feel more than satisfied, we were blown-away by his care? There is no way that five stars can demonstrate what we received, felt, and believe about his character as a salesman. Thank you for your careful attention to our needs and easing our anxieties in car buying. Lydia Scott More
The Bashir Brothers provided the best car buying experience that we have ever had! I would highly recommend the Bashir Brothers to anyone in the market for a new Hyundai! The both of them represente experience that we have ever had! I would highly recommend the Bashir Brothers to anyone in the market for a new Hyundai! The both of them represented Norm Reeves Hyundai extremely well. More
I was looking for a used car with low miles and saw an ad for Hyundai Santa Fe that fit my needs. I expected to be rushed by 5 salespeople when I walked onto the lot, and even though Ricardo Romero saw me lo for Hyundai Santa Fe that fit my needs. I expected to be rushed by 5 salespeople when I walked onto the lot, and even though Ricardo Romero saw me looking at vehicles, he gave me both the time and space I needed. (That was so refreshing.) When I finally gave the nod that I needed a little help, Ricardo came right over and asked what I was looking for. He LISTENED and helped me to find that Santa Fe... reviewed the features with me, let take it for a test drive and was so helpful in answering my questions. He was very knowledgeable and a joy to work with. The sales process was easy and stress free and he helped me to get maximum value for my trade-in. I love my Santa Fe! When it's time to get my daughter a vehicle... I'm going to call Ricardo. More
I recently purchased the 2021 Hyundai Palisades Calligraphy trim with Zo Saleem (and his associate Victor Soto). What a smooth and wonderful buying experience!!! Not only did Zo give me the best pr Calligraphy trim with Zo Saleem (and his associate Victor Soto). What a smooth and wonderful buying experience!!! Not only did Zo give me the best price within 100 miles of me but the customer service was top notch. During COVID, Zo delivered the car to my house himself, had all the paperwork ready to go so all I had to do was sign...as well as two roses, key chains, a pretty pink bow and such great service. Smile and a great attitude. Seamless and efficient way to buy a car! To top it off, I found a small factory defect on the surface of the car and he was willing to get the defect taken care of and redelivered the car to me so I didn't have to drive all the way there, wait in line, etc. AMAZING buying experience. Hard to ask for better!!! More
First time being interested in Hyundai cars. Never been ever this happy... And i have to mention that since I walked in Mustafa made my family great welcoming ,listening and paying attention to what we we ever this happy... And i have to mention that since I walked in Mustafa made my family great welcoming ,listening and paying attention to what we were looking for.. i trade in my care for a sonara hybrid, i could not be more happy with my car. It's gorgeous, spacious and I'm very happy also with the way the dealership treated us every single person there help with any general questions or suggestions .. Mustafa he's such a sweet, humble and honest representative of urs.. i made a great choice coming to ur dealership to buy my car. I am just telling everyone I know where to go now if they ever need a car . They will be treat with professionalism and perfect customer service . Thank you hyundai in cerritos :) More