
Norm Reeves Hyundai Superstore
Cerritos, CA
Filter Reviews by Keyword
By Type
Showing 3,323 reviews
I worked with Jonathan in Sales who was very personable, accommodating, responsive, and most importantly, not pushy. Five-stars to Jonathan! We felt really comfortable with him which is why we returned t accommodating, responsive, and most importantly, not pushy. Five-stars to Jonathan! We felt really comfortable with him which is why we returned to him after shopping around dealerships. Vito in finance was also very efficient, informative, and pleasant. Five-stars all around!! More
Overall I am very pleased with the service provided by Jonathan Juarez and Andre Nevado. The finance managers did a great job helping me get the best deal for me. Jonathan Juarez and Andre Nevado. The finance managers did a great job helping me get the best deal for me. More
Mr. Zohaib Saleem was a pleasure to work with. I highly recommend contacting him if you want to buy a vehicle. MR. Vito Beato in the finance department was great to work with as well. recommend contacting him if you want to buy a vehicle. MR. Vito Beato in the finance department was great to work with as well. More
Awful communication. Was told car was completed and being washed, ready in 10 minutes. Waited over 1 hour with no help from Ramiro. Had to chase it down myself with 2 other reps. Last time there, they scratc washed, ready in 10 minutes. Waited over 1 hour with no help from Ramiro. Had to chase it down myself with 2 other reps. Last time there, they scratched my new car and didn't let me know. Thankfully I saw it before leaving. They sent it in a week later for body repair. I was warned of their horrible service department. I should have listened. Won't be going back there again. Not giving them a chance for a third strike. Two thumbs down Norm Reeves. More
The entire team at Norm Reeves was helpful, respectful, knowledgeable and did not once pressure us. We are now driving the best car we have ever had - the 2021 Elantra Limited, Intense Blue. My wife an knowledgeable and did not once pressure us. We are now driving the best car we have ever had - the 2021 Elantra Limited, Intense Blue. My wife and I are long-time BMW owners (25+ years) and can attest to this being our best vehicle purchase experience. We will definitely return to Norm Reeves for future business. More
Great experience Khalid and team were awesome they were very professional, friendly and attentive very easy to work with it made purchasing a vehicle pleasant very professional, friendly and attentive very easy to work with it made purchasing a vehicle pleasant More
From start to finish, the process was seamless, efficient, honest, straight forward, reliable, and just overall fantastic. I worked with Zo Saleem for several months and he was always quick and u efficient, honest, straight forward, reliable, and just overall fantastic. I worked with Zo Saleem for several months and he was always quick and upfront in his response. We talked about a price mostly over email and it was done. When I came in to purchase, this was the fastest, most efficient process I have done at a dealership period. I am not sure if they were able to know that I have a no-nonsense personality or if they are just candid in their approach, but they were NOT pushy like other dealerships and it brings a added respect to the INDUSTRY and dealership in general. We all must be respectful and understand.... dealerships will always ask for some added sales in terms of service, maintenance etc. Usually, I am offended and annoyed during the process... here, they asked, explained, let me think, explained again if I had questions, and it was done. Persistent just enough, but never did I feel overly pressured or annoyed and I think this is the reason why I felt compelled to write this review. When you leave a auto dealership feeling excited by your purchase and not burnt out haggling over a few dollars or listening to hard pressure sales, then I have no choice but to get online immediately and write a positive review on their behalf. This was such a positive experience, I highly recommend getting a car there... From internet sales, to sales manager to finance manager all such a wonderful experience. More
Purchasing my Hyundai Santa Fe from Norm Reeves Hyundai Superstore was absolutely the best car buying experience I have ever had. My sales associate, Michael Monji, was knowledgeable and personable. Every Superstore was absolutely the best car buying experience I have ever had. My sales associate, Michael Monji, was knowledgeable and personable. Every step of the purchase ran smoothly and efficiently. It was a fabulous experience. More
Mi experiencia fue agradable en especial el vendedor André Nevado fue muy amable, paciente y sobre todo q no presiona para comparar el carro ! Lo recomiendo al 💯 % André Nevado fue muy amable, paciente y sobre todo q no presiona para comparar el carro ! Lo recomiendo al 💯 % More