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Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,349 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,349 reviews

August 30, 2024

Great service center with friendly trustworthy staff that will only sell you what you need. More

by andyrdean44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monji
Sep 03, 2024 -

Norm Reeves Hyundai Superstore responded

We're so glad you had a 5-star experience with us at Norm Reeves Hyundai. We appreciate your kind recommendation and hope you have a great day.

August 29, 2024

Recently I called there, and said that I wanted an oil change. I was worried I would need to wait many days for an appointment! But, I was told that I could drive there immediately, and they could do a More

by Marykayinca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember what employees worked on that day
Aug 30, 2024 -

Norm Reeves Hyundai Superstore responded

Hi Mary Kay! We're happy to hear that you had a 5-star experience with us. We always want to give our customers the help they need and accommodate their busy schedules. We appreciate your review and hope to assist you again soon.

August 29, 2024

Great experience purchasing a new car. Andy in sales was outstanding - thorough, patient and helpful and made the whole process a pleasant one. Arthur in Finance was similarly helpful and More

by pecheve
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy Yorn five stars! Arthur Ortega five stars!
Aug 29, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your wonderful review! It’s fantastic to know that Andy in sales and Arthur in finance made the process smooth and enjoyable for you. Your recommendation to family and friends means a lot to us, and we look forward to serving you and your loved ones in the future!

August 27, 2024

My experience with Norm Reeves was a good. They kept me informed while my vehicle was being worked on. More

by Sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Hemanshu. Bagga
Aug 28, 2024 -

Norm Reeves Hyundai Superstore responded

Thanks, Sunshine! We always want our customers to feel informed and confident when they visit us. We appreciate your 5-star review and hope to assist you again.

August 27, 2024

The worst location I have ever dealt with. Every time I go there, I have a problem. They don’t know what they are doing and they are very rude and liars. Every time I go, they lie to me. I bou More

by Atallah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hemanshu. Bagga
Aug 28, 2024 -

Norm Reeves Hyundai Superstore responded

Hi, Atallah. This does not sound like the type of service we provide at Norm Reeves Hyundai. If you're willing, would you reach out to us so we can talk more about your specific situation? Please contact me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

August 25, 2024

Excellent service the team was great and took really good care of me and my car 10/10 More

by Reyesanmarie26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike De Leon
Aug 26, 2024 -

Norm Reeves Hyundai Superstore responded

That's great to hear, Reyesanmarie26! I'm happy to hear that your Hyundai received a 10/10 service visit at our dealership. Thanks for letting me know, and I hope to see you at your next service appointment. Bill Stephens, General Manager

August 25, 2024

From the beginning to the end everything went nice and friendly thank you thank you 🙏 More

by hugocamacho323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Hemanshu. Bagga
Aug 26, 2024 -

Norm Reeves Hyundai Superstore responded

It sounds like you had a very satisfying service visit for your Hyundai, Hugo! I'm happy that you received the satisfaction that you deserved, and I look forward to seeing you in the future. Thank you! Bill Stephens, General Manager

August 24, 2024

Clean and nice Service dept. Good employees,they are very professional and they do a good job taking care of my car. More

by paulpar3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gallegos
Aug 26, 2024 -

Norm Reeves Hyundai Superstore responded

I'm happy to read this review about your service visit, Paul! Sounds like your Hyundai was in good hands. Please let me know what else we can do for you in the future. Thank you! Bill Stephens, General Manager

August 24, 2024

Great experience with sales and finance. Alex listened and answered all questions. Great overall experience. More

by Car24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Jang
Aug 26, 2024 -

Norm Reeves Hyundai Superstore responded

Congratulations on your new car, Car! I'm happy that Alex could steer you in the right direction toward your new Hyundai. Please let me know if you need assistance in the future. Thank you! Bill Stephens, General Manager

August 22, 2024

Service rep. was very helpful & kind with our needs for service while we were waiting for service is done. More

by Danieltkwon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Jaber
Aug 26, 2024 -

Norm Reeves Hyundai Superstore responded

I'm pleased that your experience went so well with your Hyundai, Daniel! Thanks for stopping by and trusting in my team at our dealership. Hope to see you next time! Bill Stephens, General Manager

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