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Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,323 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,323 reviews

January 13, 2021

great service, went in for regular oil change and they took care of everything the car needed. everything was timely and organized. appreciate the assistance! More

by vdor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheyne Riggs
Jan 14, 2021 -

Norm Reeves Hyundai Superstore responded

Thank you for the 5-stars and great review!

January 12, 2021

I would like to say Raidel is awesome, highest remarks, very knowledgeable with what I came in for, Raidel is on his game, I will always come back to Raidel for my auto needs. More

by Gigi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raidel Soto, Service dept.
Jan 12, 2021 -

Norm Reeves Hyundai Superstore responded

Thank you for the great review and 5-stars, Gigi!

Jan 15, 2021 -

Gigi responded

Your welcome 🙏

January 09, 2021

I would recommend the good service and follow-up of Gary Ohnesorgen who has helped me in the past and recently for my car service. More

by Nest914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Ohnesorgen
Jan 11, 2021 -

Norm Reeves Hyundai Superstore responded

Thank you for the great review and 5-stars!

January 09, 2021

Myself and my husband have always been well taken care by the crew at Norm Reeves, Cerritos. I recently lost my husband, and received a call of condolence from the young man known as Herman. How kind and t More

by Donna.betts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Ohnesorgen & Hemanshu Bagga
Jan 11, 2021 -

Norm Reeves Hyundai Superstore responded

Thank you for this review, Donna! We will continue to take care of you when you come to our dealership!

January 05, 2021

Made an appt for recall. Gave all the info from the letter to service appt operator. Made all kinds of arrangements to drop my car off and when I did I was told they had to order the part which would More

by Mbchot13
Customer Service
Recommend Dealer
No
Employees Worked With
Al Garcia
Jan 06, 2021 -

Norm Reeves Hyundai Superstore responded

Hello, we are concerned to read this review about our service and would like to talk more about this with you. Please give our Service Director, Sean Osborne, a call at 562-405- 3580 to discuss this further.

December 31, 2020

The service advisor (Cheyne Riggs) that helped me on my latest visit to Norm Reeves Hyundai seemed very knowledgeable with Hyundai automobiles. It was also refreshing to see that he was a “car guy.” I took More

by Chetman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheyne Riggs
Jan 04, 2021 -

Norm Reeves Hyundai Superstore responded

Thank you for this great review and 5-stars!

December 31, 2020

Ricardo was exceptional. No nonsense, no fluff. Seamless transaction and we left with exactly the vehicle we were looking for. Kudos Ricardo. Great experience at Norm Reeves ... thank you !! More

by Mike O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerardo Dorantes, Ricardo Romero, Zohaib Saleem
Jan 04, 2021 -

Norm Reeves Hyundai Superstore responded

Congrats on your new car, Mike! Thank you for the great review and 5-stars!

December 30, 2020

Great service and I didn’t have to wait long. All the employees practiced safe conditions during this Covid pandemic. I always have great customer service when I go to this dealership. More

by lalaxtina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raidel Soto, Al Garcia
Jan 04, 2021 -

Norm Reeves Hyundai Superstore responded

Thank you for the great review and 5-stars!

December 20, 2020

Great service! Service advisor was very friendly and knowledgeable. My car was completed in a timely manner. Will be back for my next service at this dealership. More

by eja94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheyne
Dec 21, 2020 -

Norm Reeves Hyundai Superstore responded

Thank you for the great review and 5-stars!

December 18, 2020

Very grateful for the excellent service and attention received. Especially to : Raidel Soto for his attention and professionalism. The work on my car was faster!😃👍 More

by sylviavera01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raid el Soto, Al Garcia
Dec 18, 2020 -

Norm Reeves Hyundai Superstore responded

Thank you for the great review and rating, Sylvia!

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