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Norm Reeves Hyundai Superstore

Cerritos, CA

Overview
Reviews
4.6
3,349 Reviews
Call Dealership (562) 353-4062
View Awards

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,349 reviews

August 22, 2024

The location itself was very clean. The employees were all very polite and I was asked by numerous employees if I needed assistance. More

by Nycastellanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Almazan
Report | Print
Aug 26, 2024 -

Norm Reeves Hyundai Superstore responded

That's our aim--to give our customers the service and the treatment that they deserve, NY! I'm pleased that we could deliver that to you. Thanks for stopping by! Hope to see you soon! Bill Stephens, General Manager

August 22, 2024

It's hard for me to speak with them on the phone. They didn't give me the updated information about the process of my car. More

by blueele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moe jaber
Report | Print
Aug 26, 2024 -

Norm Reeves Hyundai Superstore responded

I would like to hear more about your service visit for your Hyundai, Blueele. That way, I can see where we need to make improvements in our communication and can discuss any issues that may arise. Please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

August 22, 2024

Everything was excellent they good job and they very good customer service I appreciate yes More

by Ashkheidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Hemanshu. Bagga
Report | Print
Aug 26, 2024 -

Norm Reeves Hyundai Superstore responded

Sounds like my team provided a great service visit to you, ashkheidi! I'm delighted to hear that, and I look forward to seeing you again! Thank you! Bill Stephens, General Manager

August 22, 2024

Great employees! They really listen to you and will answer any of questions that you may have. More

by Sweetnaneki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Ramirez, Justin Lingao, Hemanshu. Bagga
Report | Print
Aug 26, 2024 -

Norm Reeves Hyundai Superstore responded

I'm happy that our staff provides you with the information that you need, Sweetnaneki! That's what we strive to give our customers, and I'm glad that we delivered. Thanks so much! Bill Stephens, General Manager

August 22, 2024

Great experience - love love Jalil - we will be looking to work with him as repeat customer and family referrals! Whole process was quick and painless and made you feel like family. We got a Hyundai Ioni More

by Meggiesb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalil Bashir
Report | Print
Aug 26, 2024 -

Norm Reeves Hyundai Superstore responded

Congratulations on your new Hyundai Ioniq5, Meggiesb! I'm happy that you were satisfied with the experience and my team made you feel comfortable. Thanks for sharing, and I hope to see you in the future! Bill Stephens, General Manager

August 21, 2024

Raj was very professional. Best dealer I’ve work with. Welcoming and great communicator. He made the process very smooth. Highly recommend Raj. Explains in a clear and simple w More

by Andpregoni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raj
Report | Print
Aug 22, 2024 -

Norm Reeves Hyundai Superstore responded

We're glad you had a 5-star sales experience with Raj at our dealership. We hope that you enjoy your new set of wheels for many drives to come. Until next time, take care!

August 21, 2024

We took advantage of the complimentary oil change & tire rotation this past week and it went great. More

by timkeenan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Jaber
Report | Print
Aug 22, 2024 -

Norm Reeves Hyundai Superstore responded

We're very glad to hear this, Tim! We're happy that our oil change and tire rotation special got you the maintenance help you needed. Thanks for stopping by, and have a great day!

August 21, 2024

They are very professional and they do a good job taking car of my car. More

by Oliviarrchul2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Ohnesorgen
Report | Print
Aug 21, 2024 -

Norm Reeves Hyundai Superstore responded

Hi, Olivia. We're so glad you had a positive service experience with us! We appreciate you and hope to see you again.

August 20, 2024

Thanks, so much! !! Your service grateful Gary is exerlant person . Vary, very nice!!! God bless you More

by wilihoo042
Recommend Dealer
Yes
Employees Worked With
Hemanshu. Bagga
Report | Print
Aug 21, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for this 5-star review! We appreciate your kind words about Gary and us. Have a great rest of your day!

August 19, 2024

I love the service department they are honest and helpful and there is no pressure to get something done. The waiting area is clean and comfortable with a cappuccino machine a big screen tv. Most important t More

by H0Tlips06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao
Report | Print
Aug 20, 2024 -

Norm Reeves Hyundai Superstore responded

We appreciate the 5 stars and kind words about our service department! Reviews like yours help us know how we're doing, and it's great to know that your communication and amenities made for a memorable experience. Thank you, and we hope to assist you at your next service interval.

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