
Norm Reeves Hyundai Superstore
Cerritos, CA
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The staff always treats me well here. That's why I always keep coming back. I know I can trust them. Timothy is really friendly and took care of me very well. keep coming back. I know I can trust them. Timothy is really friendly and took care of me very well. More
good service! clear in detail when explaining and reviewing history service of my vehicle. when came to payment it was quick and easy no complications. reviewing history service of my vehicle. when came to payment it was quick and easy no complications. More
A good experience We used the Express method online to determine the actual cost of the vehicle before arriving at the store. The terms we were given at the store match We used the Express method online to determine the actual cost of the vehicle before arriving at the store. The terms we were given at the store matched the online offer completely. The deal was better than anything available to us elsewhere. Also, Michael De Leon, who assisted the transaction, could not have been more helpful. Kyle Stansfield as well, in explaining the documents we signed. We leased, but the same process could have been used for a purchase. More
Car runs great Gary at the service desk was fantastic. Prompt, courteous, respectful, listens and is great at answering any of my questions. I was there first thin Gary at the service desk was fantastic. Prompt, courteous, respectful, listens and is great at answering any of my questions. I was there first thing at 8 am and was told 2 hours to do an oil change. My car was done in less than an hour. :) That having been said, I am concerned that the checks stated to having been done are not ACTUALLY being done. Once home it was time to change my air filter and cabin filter as it was at my 15000 mile time and discovered there was still a good layer of dust on the areas that should have been checked such as the brake fluid, coolant fluid, battery and air filter. I created finger marks in the dust to check them myself. Not sure I can depend on the service department to do this even if it says on the work order that it was done. :/ I am not sure if I would recommend service. Honesty is how I would determine if I wanted to use a company again and I am not sure I am getting that More
I was very satisfied with the service I received yesterday. The technician was very friendly, helpful and answered any questions I had. I always have my car serviced at Norm Reeves Hyundai. yesterday. The technician was very friendly, helpful and answered any questions I had. I always have my car serviced at Norm Reeves Hyundai. More
NEW CAR SALE Zo and the team at Norm Reeves help me get into a deal I was comfortable on the Kona Ultimate trim and got my color of Angel Red. I was able to get a Zo and the team at Norm Reeves help me get into a deal I was comfortable on the Kona Ultimate trim and got my color of Angel Red. I was able to get a test drive in these difficult times. More
My wife and are enjoying our new Hyundai. We were very satisfied with Mr. Saleem and his service during our purchasing experience. We got everything we wanted on the Santa Fe Turbo at a very fair price. satisfied with Mr. Saleem and his service during our purchasing experience. We got everything we wanted on the Santa Fe Turbo at a very fair price. I would highly recommend Norm Reeves Hyundai because of their great inventory and customer service. More
Great customer service! My salesman Zo was excellent and went above and beyond to make me feel comfortable and not pressured into buying. Highly recommend!!! went above and beyond to make me feel comfortable and not pressured into buying. Highly recommend!!! More
Easy peasy, lemon squeezy. We bought a CPO vehicle from Zo, and it was by far the easiest car buying experience of my life! We discussed everything via text before we even set f We bought a CPO vehicle from Zo, and it was by far the easiest car buying experience of my life! We discussed everything via text before we even set foot in the dealer. He was very prompt with every response. When we arrived, all that was left was a test drive, and signing the paperwork. Amazing experience! I would highly recommend this dealer, and Zo to anyone. More