
Norm Reeves Hyundai Superstore
Cerritos, CA
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Easy to work with. Very responsive. I knew what I wanted and Kyle went the extra mile to get it for me. Everything done by email, drove from desert to pick up car, couldn’t have been easier. reached out to and Kyle went the extra mile to get it for me. Everything done by email, drove from desert to pick up car, couldn’t have been easier. reached out to 7or 8 dealers and Kyle came through when the others didn’t. More
Great Customer Service On A Pre-Owned Purchase I'd like to thank and showcase the fine sales work of Zo Saleem - he negotiated a great deal on a pre-owned 2009 Honda Fit...Zo's professionalism is n I'd like to thank and showcase the fine sales work of Zo Saleem - he negotiated a great deal on a pre-owned 2009 Honda Fit...Zo's professionalism is notable and he went out of his way to give me a great deal...even during this uneasy quarantine time and with limited staff, Zo and the rest of Norm Reeves Hyundai gave me their full attention and treated me with respect...this is the 2nd car I've bought from Norm Reeves and I highly recommend them! Thanks also to Kyle Stanfield in finance, who walked me easily through the paperwork More
Satisfied Customer I was hesitant at first to take my car in due to the coronavirus but the dealership took all the necessary precautions to ensure my safety. The gentle I was hesitant at first to take my car in due to the coronavirus but the dealership took all the necessary precautions to ensure my safety. The gentleman who assisted me, Tim, was attentive and kept me in the loop while I waited. They had plenty of seating both indoors and outdoors to keep inline with the social distancing rule. When my car was ready I was pleased to see they even had protective covering on the steering wheel. More
From start to finish this was the easiest dealer interaction I have had. I had a nail in my tire so pulled in to service and no wait as they had someone directing traffic and setting us up right awa interaction I have had. I had a nail in my tire so pulled in to service and no wait as they had someone directing traffic and setting us up right away. Gary O talked me thru it and I was in and out in no time. I love that you have text, email and all forms of communication because I’m a text person. Even paid by text! More
Mr. Gary Ohnesorgen was very pleasant during our oil change and brake pads visit. Our vehicle was ready within an hour and half. Another Happy Customer Thank You! change and brake pads visit. Our vehicle was ready within an hour and half. Another Happy Customer Thank You! More
Tim was very helpful with everything that I needed, good at bringing up other issues I had with the car, very attentive on what needed to be done , very happy at bringing up other issues I had with the car, very attentive on what needed to be done , very happy More
They are prompt and consistent with their service. They email me reminders about maintenance for my car. All employees are polite, professional, and very nice. email me reminders about maintenance for my car. All employees are polite, professional, and very nice. More
Quick and easy Zo and Kyle went out of their way to make sure I could comfortably make a deal during the COVID19 shut down. Was able to make a deal via email and pic Zo and Kyle went out of their way to make sure I could comfortably make a deal during the COVID19 shut down. Was able to make a deal via email and pick up the car. The whole experience at the dealership took 20 min tops. Shout out to Khalid who showed us the vehicle before shut down and took his time showing us what was available. More
Gary was fast and efficient! He made sure that everything was taken care of. He was awesome! He provide great customer service and was very relatable. was taken care of. He was awesome! He provide great customer service and was very relatable. More
The service department at this dealer is great because as soon as you arrive you get out your car and wait. If you haven’t been helped the technician that work on your card get you help. I would recommend th soon as you arrive you get out your car and wait. If you haven’t been helped the technician that work on your card get you help. I would recommend this dealer all service advisors take care of you and your car. Thank you More