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Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,328 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,328 reviews

March 03, 2020

My reading is because Tim kept up with me he kept me informed on what was going on with my car while they took care of my roof I really appreciate the fact that I was never left in the dark on when I wo More

by Karen
Recommend Dealer
Yes
Employees Worked With
Tim in service department
Mar 03, 2020 -

Norm Reeves Hyundai Superstore responded

We really appreciate the great review and 5 star- rating, Karen!

March 03, 2020

I will only take my Hyundai Sonata to Norm Reeves Hyundai and to Gary Ohnesorgen in the service department. He goes above and beyond the norm. If I could I would give him 10 stars More

by mrjamesleon
Recommend Dealer
Yes
Employees Worked With
Gary Ohnesorgen
Mar 04, 2020 -

Norm Reeves Hyundai Superstore responded

We really appreciate the great review and 5 star- rating!

March 02, 2020

awesome kid Mr Juarez. Helped out right away. Very friendly and knowledgeable. He will go far. Keep up the good work. Have a great day More

by Jobrien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J Juarez, Sonu Dhanani, Ricardo Romero
Mar 03, 2020 -

Norm Reeves Hyundai Superstore responded

We really appreciate you sharing this great feedback! Thanks for the 5-star rating!

March 01, 2020

Mike De Leon was great and easy to work with. He was patient and showed us multiple cars and was very knowledgeable on each car. More

by julio.e.ascencio
Recommend Dealer
Yes
Employees Worked With
Kevin Lee, Saeed Naderi, Mike De Leon
Mar 02, 2020 -

Norm Reeves Hyundai Superstore responded

We truly appreciate the 5 star- rating and positive feedback, Julio!

February 27, 2020

Gary & Service dept were very easy to work with. Was able to get an appt immediately & no waiting once here. Have always been satisfied here. More

by D&K
Recommend Dealer
Yes
Employees Worked With
Gary
Feb 27, 2020 -

Norm Reeves Hyundai Superstore responded

We appreciate this great feedback and 5 star- rating!

February 27, 2020

I really had a positive visit to have my car serviced. Gary Ohnesorgen helped me. He was friendly and great. Keep him around. Hard worker. More

by bettyjjbaker
Recommend Dealer
Yes
Employees Worked With
Gary Ohnesorgen
Feb 28, 2020 -

Norm Reeves Hyundai Superstore responded

Thanks for taking the time to share about your experience and the 5-star rating, Betty!

February 16, 2020

The service is excellent, the employes are nice and they understand what we need for ours cars, also they give some suggestions or recommendation to the next service. Thanks More

by Carmen
Recommend Dealer
Yes
Employees Worked With
Gary Ohnesorgen, Al Garcia
Feb 17, 2020 -

Norm Reeves Hyundai Superstore responded

Thank you for the great review and 5 stars, Carmen!

February 15, 2020

I had an appointment at 7:30AM for an oil change, thinking that if I was one of the first customers, maybe it wouldn’t take long. It took 2 1/2 hours. I also asked if they would put lubricant on my r More

by CC
Recommend Dealer
No
Employees Worked With
Mario
Feb 18, 2020 -

Norm Reeves Hyundai Superstore responded

Hi CC, we regret to hear this and the inconvenience it caused you. Please give our Service Director, Sean Osborne, a call at 562-405- 3580 to talk more about this.

February 13, 2020

My service rep was Mario Valdivia. I went in without an appointment and he let me know what the recommended service was. When he saw me struggling to find a coupon to make the service more affordable he he More

by VWill
Recommend Dealer
Yes
Employees Worked With
Mario Valdivia
Feb 13, 2020 -

Norm Reeves Hyundai Superstore responded

We appreciate this great feedback and 5 star- rating!

February 13, 2020

I was told it would take a minimum of 2 hrs. to service my car. But my car was ready much sooner than expected. fast and friendly service Always. More

by lupe_ortega
Recommend Dealer
Yes
Employees Worked With
Gary Ohnesorgen - service Dept
Feb 14, 2020 -

Norm Reeves Hyundai Superstore responded

We really appreciate the great review and 5 star- rating, Lupe!

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