
Norm Reeves Hyundai Superstore
Cerritos, CA
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I had an appointment at 7:30AM for an oil change, thinking that if I was one of the first customers, maybe it wouldn’t take long. It took 2 1/2 hours. I also asked if they would put lubricant on my r thinking that if I was one of the first customers, maybe it wouldn’t take long. It took 2 1/2 hours. I also asked if they would put lubricant on my rear window shade, but they didn’t. I have been happy with them in the past, but not this time. More
I came to service my Hyundai Santa Fe Sport, the check in process was smooth and the service rep Nicholas was very helpful explaining the work done, excellent customer service, I will be back to this locatio process was smooth and the service rep Nicholas was very helpful explaining the work done, excellent customer service, I will be back to this location in the future. More
My service rep was Mario Valdivia. I went in without an appointment and he let me know what the recommended service was. When he saw me struggling to find a coupon to make the service more affordable he he appointment and he let me know what the recommended service was. When he saw me struggling to find a coupon to make the service more affordable he helped me search and found a 10% off coupon. I appreciate what he did because he didn't have to. Mario also told me how long the approximate wait was going to be and updated me when they were close to being done. More
I was told it would take a minimum of 2 hrs. to service my car. But my car was ready much sooner than expected. fast and friendly service Always. my car. But my car was ready much sooner than expected. fast and friendly service Always. More
The best service. My Elantra is 10 years old and I wouldn't trust anywhere else with scheduled service to my car. Gary Ohnesorgen, Service Advisor, is exceptional. My Elantra is 10 years old and I wouldn't trust anywhere else with scheduled service to my car. Gary Ohnesorgen, Service Advisor, is exceptional. More
Great service, great car, thank you for being timely and taking care of my needs. Both Zohaib and Gerardo were attentive and detailed in getting me what I wanted as my next lease taking care of my needs. Both Zohaib and Gerardo were attentive and detailed in getting me what I wanted as my next lease More
I had the most amazing experience with Zo and his team at Norm Reeves Hyundai! They weren’t pushy with sales, and got me the car and price I needed. I feel extremely satisfied with the service I was given. Norm Reeves Hyundai! They weren’t pushy with sales, and got me the car and price I needed. I feel extremely satisfied with the service I was given. I highly recommend that you check out their great deals... you’ll be in great hands! Zo is a superstar! More
I have always received excellent service since the day I purchased the car. And also I always received excellent service in the service department. Tim O'Neil is a very courteous. And professional Service a purchased the car. And also I always received excellent service in the service department. Tim O'Neil is a very courteous. And professional Service advisor More
Found the car that was a perfect fit. My car buying experience at this dealership was great and stress free. Khalid was great and informative he went above and beyond to find the perfect f My car buying experience at this dealership was great and stress free. Khalid was great and informative he went above and beyond to find the perfect fit for me. I will definitely recommend friends and family. Thanks Again Emy More