
Norm Reeves Hyundai Superstore
Cerritos, CA
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My reading is because Tim kept up with me he kept me informed on what was going on with my car while they took care of my roof I really appreciate the fact that I was never left in the dark on when I wo informed on what was going on with my car while they took care of my roof I really appreciate the fact that I was never left in the dark on when I would approximately get my vehicle back More
I will only take my Hyundai Sonata to Norm Reeves Hyundai and to Gary Ohnesorgen in the service department. He goes above and beyond the norm. If I could I would give him 10 stars and to Gary Ohnesorgen in the service department. He goes above and beyond the norm. If I could I would give him 10 stars More
awesome kid Mr Juarez. Helped out right away. Very friendly and knowledgeable. He will go far. Keep up the good work. Have a great day friendly and knowledgeable. He will go far. Keep up the good work. Have a great day More
Mike De Leon was great and easy to work with. He was patient and showed us multiple cars and was very knowledgeable on each car. patient and showed us multiple cars and was very knowledgeable on each car. More
The service is excellent, the employes are nice and they understand what we need for ours cars, also they give some suggestions or recommendation to the next service. Thanks understand what we need for ours cars, also they give some suggestions or recommendation to the next service. Thanks More
I had an appointment at 7:30AM for an oil change, thinking that if I was one of the first customers, maybe it wouldn’t take long. It took 2 1/2 hours. I also asked if they would put lubricant on my r thinking that if I was one of the first customers, maybe it wouldn’t take long. It took 2 1/2 hours. I also asked if they would put lubricant on my rear window shade, but they didn’t. I have been happy with them in the past, but not this time. More
My service rep was Mario Valdivia. I went in without an appointment and he let me know what the recommended service was. When he saw me struggling to find a coupon to make the service more affordable he he appointment and he let me know what the recommended service was. When he saw me struggling to find a coupon to make the service more affordable he helped me search and found a 10% off coupon. I appreciate what he did because he didn't have to. Mario also told me how long the approximate wait was going to be and updated me when they were close to being done. More
I was told it would take a minimum of 2 hrs. to service my car. But my car was ready much sooner than expected. fast and friendly service Always. my car. But my car was ready much sooner than expected. fast and friendly service Always. More