Norm Reeves Hyundai Superstore

The service on the car was very good and the car runs very smoothly. However I did want to bring this your attention; I notice while washing my car when I got home after the appointment, there was a coup very smoothly. However I did want to bring this your attention; I notice while washing my car when I got home after the appointment, there was a couple scratches on the passenger side door towards the bottom inside the car which were not there before I dropped my car off. More

I think I have had mostly good experiences with this service department. My car was in the shop for 3.5 weeks due to a charging/electrical issue. I never once received a proactive call from the departme service department. My car was in the shop for 3.5 weeks due to a charging/electrical issue. I never once received a proactive call from the department just giving me a periodic status update. When your car is in the shop that long and you don’t hear anything from the department it is frustrating. I called several times requesting a phone call back and I only ever received text messages. Texting is really ineffective and there is no opportunity to ask questions. This is probably a generational thing and I am 50 and really dislike text messages-and so when I request a phone call back and NOT a text message I really expect a phone call and no text messages. Other than that the service was completed and my car seems to be functioning correctly. So I do appreciate the thoroughness of the automotive techs. More

Need to be given accurate information on vehicle. Courteous staff, knowledgeable. Shows that they care Courteous staff, knowledgeable. Shows that they care More

They were very helpful and nice. Helped us get around while we waited for vehicle Helped us get around while we waited for vehicle More

I appreciate you for being very through and not giving me incorrect information like the previous dealer I tried before. incorrect information like the previous dealer I tried before. More

The advisor is very helpful and knowledgeable. my advisor is also very welcoming. I appreciate all the help from my advisor. my advisor is also very welcoming. I appreciate all the help from my advisor. More

I always have a good experience at the service center. That take great care of my automobiles and the customer service is always first rate. That is why I drive pass two other Hyndai dealers to come to C That take great care of my automobiles and the customer service is always first rate. That is why I drive pass two other Hyndai dealers to come to Cerritos. More

Fast service, nice people, competitive price, inventory, good impressions from previous business, hope to have better business. good impressions from previous business, hope to have better business. More

Fast and efficient and customer service was great. A plus was the shuttle to the mall A plus was the shuttle to the mall More

Norm reeves Hyundai is good taking care to customer, I will visit next time again. will visit next time again. More