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Norm Reeves Hyundai Superstore
Cerritos, CA
3,321 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,321 reviews
November 25, 2017
Great Experience All employees we dealt with during our recent purchase were very friendly and helpful. Brian was helpful in getting us the right vehicle. We would def All employees we dealt with during our recent purchase were very friendly and helpful. Brian was helpful in getting us the right vehicle. We would definitely recommend friends or family to this location! More
by mnrojas88
Verified CustomerEmployees Worked With
Brian Sarabia
November 25, 2017
My appreciation to David Tang Very welcoming and warm environment At this dealership and they make sure that you leave happy with your purchase.And I would recommend anybody who’s Very welcoming and warm environment At this dealership and they make sure that you leave happy with your purchase.And I would recommend anybody who’s on the market for Hyundai to use their services. More
by dashot500
Employees Worked With
David Tang
November 24, 2017
Excellent lease experience This is my second lease from David Tang and i have perfect experience. I will recommend friends and family to buy Hyundai from David. Thanks again i’ This is my second lease from David Tang and i have perfect experience. I will recommend friends and family to buy Hyundai from David. Thanks again i’m very happy with David Tang. More
by hovhannes29harutyunyan
Employees Worked With
David Tang
November 23, 2017
1 of the best customer service experience I've experienced Vito went above and beyond for me. Im getting my car from vito and no one else. He was so knowledgeable and passionate about his job. He made me so co Vito went above and beyond for me. Im getting my car from vito and no one else. He was so knowledgeable and passionate about his job. He made me so comfortable with putchasing a car from him knowing how crooket this world is but Vito is awesome. You will see me very soon Vito More
by Yvonnemdavis
Employees Worked With
Vito Beato
November 22, 2017
Sonata SEL car review Nice and smooth ride with all the high tech equipped. The color is brilliant. The motor is so quiet. The acceleration is powerful. The look and design Nice and smooth ride with all the high tech equipped. The color is brilliant. The motor is so quiet. The acceleration is powerful. The look and design are attractive. More
by thuongdo66
Employees Worked With
David Tang
November 20, 2017
Nightmare Experience with this Place Was sold a new car with problems and am being ignored by: Ryan Quismorio, Saeid Nouri, and David Rosas. Sent my complaint to BBB, and posted bad revi Was sold a new car with problems and am being ignored by: Ryan Quismorio, Saeid Nouri, and David Rosas. Sent my complaint to BBB, and posted bad reviews on Twitter and Facebook. Ryan has rudely ignored my messages even after I had told him that I would be going on social media to complain about him. I have also tried to reach out to David Rosas, the manager, and left two messages. He . never returned my call. I even mentioned in the message I left him of how hurt and frustrated I was that I was being ignored for a defective car THEY sold me and he still didn't call me back. It feels like they slapped me in the face. I am left feeling helpless and frustrated. The following are issues Im having with my car: scraping sound on breaks, rattling sound on accelerator, rattling sound behind the steering wheel, noised on top of windshield, radio not working properly, and DMV threatening to suspend my registration for a car I traded in to THEM. They took the first couple of calls when my car first started having issues, but their terms of compensation were an insult. I am driving a new car that is supposed to give me piece of mind, but instead, left me with a huge headache and a nightmare of customer service experience. I don't undertand it. I don't believe in treating any customer like this. THEY are the ones who sold me this car and should take care of my problem. I am deeply disappointed most in my salesperson, Ryan Quismorio, because he treated me so wonderful when I was trying to buy a car. But once I signed the contract and reported issues to him, I no longer existed to him...and then, his managers gave me the same insult. I will never buy a car from this location again, and when the time comes, I may decide never to buy a Hyundai again because they are representing the brand to the end customer. And if this is the way they treat customers, then I am going to another brand instead. My sister also bought a car from there about 3 weeks before I did, and she is watching my situation/outcome closely to decide if she will ever buy a Hyundai again. More
by Bertha
Employees Worked With
David Rosas, Ryan Quismorio, Saeid Nouri
November 18, 2017
AMAZING CUSTOMER SERVICE I feel this has been one of the best experience at a dealership. Don't stop finding ways to improve. And do make sure there's coffee in the contai I feel this has been one of the best experience at a dealership. Don't stop finding ways to improve. And do make sure there's coffee in the containers because that makes a difference, too, When the post are empty its not good. No matter how busy. More
by nefgar0
Employees Worked With
Don't recall his name but he was very young and very professional. Not to mention mature and very responsible., Khalid Bashir
November 18, 2017
Great Job! We had a great overall experience at this dealership. Can't say enough about the customer service - from start to finish! Will definitely be back. And We had a great overall experience at this dealership. Can't say enough about the customer service - from start to finish! Will definitely be back. And I am loving my new Genesis - amazing car! More
by nancykobayashi
Employees Worked With
Kevin Lee, Vito Beato, Bryant Gilligan
November 18, 2017
Perfect Brandon is an excellent, outstanding, knowledgeable, very helpful, very friendly, and would definitely recoomend others to him. Thank you so much for Brandon is an excellent, outstanding, knowledgeable, very helpful, very friendly, and would definitely recoomend others to him. Thank you so much for good byuing experience. More
by andycho3
Employees Worked With
Brandon No
November 17, 2017
Amazing Experience I had a great experience from the time I pulled onto the lot until I left with a new car. I really love the car and I haven't had to look for anythin I had a great experience from the time I pulled onto the lot until I left with a new car. I really love the car and I haven't had to look for anything as it was all explained to me before I left. My daughter and daughter-in-law have also had very good experiences when they purchased new vehicles and they both just love their their cars also. Thank you. More
by gdarrah@sldc.net
Employees Worked With
I think Kevin (accounting) Saeid (manager) hope I got their names right. I worked with 3 men and they were all great, Kevin Lee, Ricardo Romero, Saeid Nouri
