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Norm Reeves Hyundai Superstore

Cerritos, CA

Overview
Reviews
4.6
3,325 Reviews
Call Dealership (562) 353-4062
View Awards

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,325 reviews

May 16, 2024

Can’t say enough on how friendly everybody was and the speedy service one of the best I’ve ever had. I’ll definitely be going back for future services. More

by Jerryg612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall service writer name
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May 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for the kind words! We're thrilled to hear about your positive experience with our team and speedy service. We look forward to welcoming you back for future services.

May 16, 2024

The sales representative and financial representative were to notch. Would recommend this dealership to anyone biting a car. More

by bluekrew88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Cormier, Scott Kim
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May 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for the glowing review! We're thrilled to hear that our team provided top-notch service. We appreciate your recommendation and look forward to assisting you or anyone you know with their car needs in the future.

May 16, 2024

Inconsistent. Poor expectation management and follow through. Smiles with no credibility. Hard to rely or trust inconsistent team of “pass the buck” handlers. Ca More

by Ayeoureye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zohaib Saleem
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May 14, 2024

A service center that has the customer to heart, they listen and in my case they went above and beyond in helping me with my car. Thank you for the awesome customer service More

by Jcairns97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace
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May 15, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our service center. It's our pleasure to go above and beyond for our customers. We appreciate your support!

May 13, 2024

Very satisfied with the way they handle business service department very polite clean area very good communication. More

by Carrillostow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Marcy Vargas
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May 13, 2024 -

Norm Reeves Hyundai Superstore responded

I am floored by the multiple stars for this review, Carrillostow! This also gives me confidence in our service team and lets me know that we're right on track. Thanks so much, and I look forward to our dealership helping you in the future! Bill Stephens, General Manager

May 12, 2024

Great services I really recommend they are the best please consider taking your car here More

by Lizsalldesigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Hemanshu. Bagga
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May 13, 2024 -

Norm Reeves Hyundai Superstore responded

Thanks so much, Liz! I'm happy that your service experience was so excellent. Thank you, too, for promoting our dealership! I'm pleased that we can help you out. Bill Stephens, General Manager

May 12, 2024

Very good service they accommodate your necessities and help you with what you need thank you! More

by ANA RODRIGUEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur , Tannaz Jalilsood
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May 13, 2024 -

Norm Reeves Hyundai Superstore responded

I'm pleased to hear that you received a good service experience, Ana! That's what we strive to provide, and I'm thrilled that we accomplished that. Thank you! Bill Stephens, General Manager

May 12, 2024

Norm Reeves Hyundai went above and beyond to make sure I was satisfied with my finance decision. The customer service I received was phenomenal. Definitely recommend. More

by biancallopez97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco
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May 13, 2024 -

Norm Reeves Hyundai Superstore responded

I'm satisfied that your finance decision felt comfortable and understandable, Bianca! Our finance department wants customers to feel good about buying or leasing your car. Thanks for letting me know, and I hope to see you in the future! Bill Stephens, General Manager

May 11, 2024

Great service all around. Clean lobby, great coffee. Friendly staff who are very helpful. Technicians are fabulous. More

by Dianelatingirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hemanshu. Bagga
Report | Print
May 13, 2024 -

Norm Reeves Hyundai Superstore responded

I'm thrilled that you had such a good experience, Diane. It's great to hear that not only do we have a friendly staff but technicians who go the extra mile. This feedback helps me to know that we're staying on track for service. Thank you! Bill Stephens, General Manager

May 11, 2024

Friendly nice service. Time is considered good, advices guy, patient, friendly, lovely, price is ok, More

by Armando morales
Recommend Dealer
Yes
Employees Worked With
Juan Gallegos.
Report | Print
May 13, 2024 -

Norm Reeves Hyundai Superstore responded

Glad to hear that you had a good experience, Armando! I'm happy that we're efficient and feel comfortable at our dealership. Please let me know what I can for you in the future. Thank you! Bill Stephens, General Manager

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