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Norm Reeves Hyundai Superstore
Cerritos, CA
3,321 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 24, 2016
Looking for a great deal My salesperson was Vito, he was very helpful and new his product. I felt at ease not being pressured to buy. I ended up at Norm Reeves Hyundai after My salesperson was Vito, he was very helpful and new his product. I felt at ease not being pressured to buy. I ended up at Norm Reeves Hyundai after much research., I felt I got the best deal here. Facility very clean, all staff was very friendly. I'm glad I came here. I would come here again and definitely recommend to my family and friends. More
by Imsanch98
Employees Worked With
Vito Beato
September 24, 2016
2017 Hyundai Sonata Lease Alex was courteous and professional. He helped us feel comfortable and informed throughout the whole process. Would definitely recommend anyone in the Alex was courteous and professional. He helped us feel comfortable and informed throughout the whole process. Would definitely recommend anyone in the market for a car go to Norm Reeves Hyundai and see him! More
by manuelayim
Verified CustomerEmployees Worked With
Alex Fuller, Gerardo Dorantes
September 22, 2016
Master windows switch problem under warranty I have Hyundai GENESIS with master windows switch problem under warranty. It doesn't work quite often. I visited Cerritos Hyundai service on 9/15/ I have Hyundai GENESIS with master windows switch problem under warranty. It doesn't work quite often. I visited Cerritos Hyundai service on 9/15/16 and showed a service man it didn't work. He asked me to make an appointment to check it more after witnessing malfunction. I visited Cerritos Hyndai service in the morning on 9/21/16 after the appointment. I had to have a day off because the service man told me it might take a whole day. (The service man is the same guy witnessed the malfunction and he remembers it.) I got a call from the service man in the evening saying 'my car is ready to pick up.' I thought they replaced or fixed the problematic master windows switch. However he said it worked fine as designed because they cannot repeat the same problem... Does it make sense for them to do nothing even though the service man witnessed it? I was able to repeat the problem in 10 minutes in front of service manager and the second service man when I picked up my car not fixed at 6 30 PM. Manager told me to come in the morning next day. I am not sure what technician looked into for 8 hours even though I was able to repeat the problem in 10 mins. I will see how many days Hyudai makes me to waste. --> after multiple complaints, they did their best replacing the master switch providing me their loaner vehicle during repair period. More
by Ace
Employees Worked With
Ferdinando and Katherine
September 20, 2016
Best dealership experience Norm Reeves Hyundai Superstore in Cerritos surpassed our expectations. Miguel Aleman helped make me and my family's car shopping experience the best b Norm Reeves Hyundai Superstore in Cerritos surpassed our expectations. Miguel Aleman helped make me and my family's car shopping experience the best by far. He was courteous and most attentive to our needs. Will continue to do business with him. More
by karibby091
Employees Worked With
Miguel Aleman
September 19, 2016
Customer Satisfaction The dealership salesmen are non aggressive and work well to make sure you are satisfied. The vehicles have a great look and are gas efficient. Satisfa The dealership salesmen are non aggressive and work well to make sure you are satisfied. The vehicles have a great look and are gas efficient. Satisfaction is guaranteed!!! More
by ozzieyvero
Employees Worked With
Zohaib Saleem
September 19, 2016
Great Experience My salesman Ryan was very patient and kind. He listened to my needs and wants without rushing me. He was absolutely wonderful and I would recommend an My salesman Ryan was very patient and kind. He listened to my needs and wants without rushing me. He was absolutely wonderful and I would recommend any of my friends and family to see Ryan, Saeed and Javed! Thank you Norm Reeves Hyundai for your integrity and such a great deal! More
by mkbahrami
Employees Worked With
Ryan Quismorio, Saeed Naderi
September 18, 2016
Fantastic Was probably my best time ever buying a car. Everyone was friendly and helpful from the sales persons to the sales manager to the finance manager.l I Was probably my best time ever buying a car. Everyone was friendly and helpful from the sales persons to the sales manager to the finance manager.l I would def buy my next car again from Norm Reeves. More
by dante54
Employees Worked With
Saeed Naderi
September 18, 2016
New Car Deal with Great Salesman As stated previously the salesman was excellent! Unfortunately I don't recall his name. But his name tag had "rock" with his last name. I think his na As stated previously the salesman was excellent! Unfortunately I don't recall his name. But his name tag had "rock" with his last name. I think his name was Ronnie. More
by luckyones5
Employees Worked With
Gerardo Dorantes, Saeed Naderi, Saeid Nouri
September 17, 2016
The best emplyee of the best Car Store The Sonata Sport is the 2nd car I bought from this store. I have gone to many dealerships and compare a lot of cars. In my opinion, nothing beats Norm The Sonata Sport is the 2nd car I bought from this store. I have gone to many dealerships and compare a lot of cars. In my opinion, nothing beats Norm Reeves Hyundai Superstore. It has the best service. Sony, my dealer, was extremely helpful and friendly. He really listens and learns about what I look for in a car and then make sure I come out with a better car with a lower price range than I expected. I love the Sonata Sport, highest of quality and best price. More
by sonha90
Employees Worked With
Sony Nguyen
September 17, 2016
awesome dealer at Norm Reeves hyundai When we arrived at Norm Reeves hyundai parking lot there is a sales person there to welcome us right a way and started to show us a car that we wante When we arrived at Norm Reeves hyundai parking lot there is a sales person there to welcome us right a way and started to show us a car that we wanted see and we got to a test drive and he was very knowledgeable of the car and explain about the new hyundai sonata sport. We are very satisfied and continue to get the numbers right for our budget. Steve Lee helped us very pleasantly and we are able to purchase the new hyundai sonata sport. Thank you Steve Lee and the staff of awesome job and wish you best of all.. More
by myong Chon
Employees Worked With
Steve Lee
