
Norm Reeves Hyundai Superstore
Cerritos, CA
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amazing experience My sales persons Ryan and Frank were extremely nice. They got the car I wanted for the exact payment I wanted. David and Saeed we're very friendly man My sales persons Ryan and Frank were extremely nice. They got the car I wanted for the exact payment I wanted. David and Saeed we're very friendly managers as well. I willing definitely recommend Norm Reeves Hyundai to family and friends. Thank you so much!!!! More
Came back for a second lease! Great experience! Drove home a second sonata! Alex Fuller was my sales man and he was straight forward, listened to my needs and took the time to find Great experience! Drove home a second sonata! Alex Fuller was my sales man and he was straight forward, listened to my needs and took the time to find the right car with the right combination of internal and external color combination. More
Gratifying Frank Martins, hands down the best salesman I have ever had! Was so considerate to my family and I. I honestly thought taking 2 kids (a 4year old and Frank Martins, hands down the best salesman I have ever had! Was so considerate to my family and I. I honestly thought taking 2 kids (a 4year old and a 9 year old) car shopping was crazy. They made my kids feel at home and comfortable with all the hot chocolate and popcorn they wanted! I came into norm reeves Hyundai as "just looking" and drove out of there completely satisfied with my brand new 2016 Tucson, and I'm loving every moment of it! More
Excellent I would recommend this Dealer to my friends and family. Very Professional, not pushy, willing to work with you. I recommend that you talk to Frank Mar I would recommend this Dealer to my friends and family. Very Professional, not pushy, willing to work with you. I recommend that you talk to Frank Martins and Saeed Nadri. More
Sonny Nguyen at Cerritos was a class act We went in having researched what we wanted...Sonny was the connection that we talked to when we originally phoned in with questions..he matched an of We went in having researched what we wanted...Sonny was the connection that we talked to when we originally phoned in with questions..he matched an offer that we got from a site..and he was super authentic and a pleasure to deal with. More
Excellent Customer Services I took my car for a check engine light on. Services Manager, Catherine Medalle, went above and beyond following up on what was needed to get my car p I took my car for a check engine light on. Services Manager, Catherine Medalle, went above and beyond following up on what was needed to get my car properly diagnosed. She returned every voice mail message I left in her voice mail on a timely matter. She also called and providing updates and follow ups. She also got other employees involved to resolve the issue. Great Job! More
Great dealer, great product On my 3rd Hyundai and can only report good things. Got an Elantra for my daughter to drive and it really made her day. Thanks Norm Reeves Hyundai! On my 3rd Hyundai and can only report good things. Got an Elantra for my daughter to drive and it really made her day. Thanks Norm Reeves Hyundai! More
Fast service. Very pleasant. Great people. ask for Alex Fuller. He will answer all your questions. I had such a smooth fast well explained experience. Nobody was pushy here. They were very hel ask for Alex Fuller. He will answer all your questions. I had such a smooth fast well explained experience. Nobody was pushy here. They were very helpful. Once I made a decision On which car I wanted . After the closing and well explained paperwork, Alex took his time explaining every detail every question and helping me set up my app for my car, explained my navigation, and electronic questions and any concerns. He took as much time as I needed. Answered all my questions. More
Kind, Patient, Helpful, & Professional! :) Surviving a totaled car collision is no pleasant thing! After some physical therapy, I was still scared to drive again; but I NEEDED to get a new car Surviving a totaled car collision is no pleasant thing! After some physical therapy, I was still scared to drive again; but I NEEDED to get a new car. Salesperson Ryan Quismorio was very kind, patient, and helpful with me. I would recommend him, and even suggest asking for him if you need help with getting a new vehicle. I needed some extra time, because of my mobility difficulties. He let me take that time and sit in different vehicles, adjust the seat, and he even gave me the extra time I needed to help me learn how the media features work and what comes with the vehicle. He even let me drive slowly on some side streets. We noticed a dent, and some scratches before leaving the dealership, and I'm appreciative that they offered to comp the repairs. I was introduced to Fernando & Chris in the service department, and they were very nice and kind too; and very helpful with answering my questions. Kyle and Kevin were also very nice guys, helping me during the financial stages of purchase. Overall, Cerritos Hyundai has a very professional staff! I was in the market for a mid-sized sedan; and safety was VERY important to me. I'm pretty pleased with my new Sonata! :) I'm still pretty scared on the road, and get frightened when people make dangerous moves, and ask them not to do that please...But this is a pretty nice car to drive, and I'm thankful that I got it! More
Far beyond my expectations-A+ Wonderful staff and the dealer representative, Steve Lee is deserving of immense praise for his commitment to the Genesis. His knowledge of this car t Wonderful staff and the dealer representative, Steve Lee is deserving of immense praise for his commitment to the Genesis. His knowledge of this car tipped the scale in our purchase of this car. The Genesis maneuvers with ease, "solid engineering." Love the handling and the turning ratio of this car. It is important to me, because I still drive in the city Los Angeles, in which the handling of a car must react quickly to avoid possible injuries or accidents. The Genesis responds like it's an extension of myself. Your staff really knows this car and were prepared to answer all the questions asked. More