
Norm Reeves Hyundai Superstore
Cerritos, CA
Filter Reviews by Keyword
By Type
Showing 3,325 reviews
Alejandro was very rude and not present when I needed her to answer several questions that came up throughout the day. Also, after purchasing the vehicle I had to come in the following Saturday to have a h to answer several questions that came up throughout the day. Also, after purchasing the vehicle I had to come in the following Saturday to have a hubcap replaced again. She was very rude and irritable definitely not pleasant to work with so much so that I would never want to come back in to purchase another vehicle from her. However, I would purchase a vehicle from Norm Reeves any Norm Reeves dealership, just not Alejandra specifically. Very rude and b***** More
Beautiful, spacious building and lot. The staff are world class, Tony C. is an exceptional sales person. You will love doing business at their location. Freeway access makes the experienc The staff are world class, Tony C. is an exceptional sales person. You will love doing business at their location. Freeway access makes the experience that much better. More
Car had had several issues. Windshield crack was said to be fillable, it was done wrong before so now windshield needs to be replaced. Dealer pushing back on replacing it. Fo Windshield crack was said to be fillable, it was done wrong before so now windshield needs to be replaced. Dealer pushing back on replacing it. Found one tires was damaged and needed to be replaced. Back up camera having issues. All on a “certified” car More
Had a great experience from beginning to end. We arrived a little late in the evening after they had closed up one of their lots, but they made an exception to get us access to the car we were in We arrived a little late in the evening after they had closed up one of their lots, but they made an exception to get us access to the car we were interested in, we ultimately closed the deal, and they stayed later than desired to get all the paperwork completed and let us drive off with our new purchase. Thanks! More
Too long of a wait for. a tire patch. Especially with an appointment. Agent was nice and professional. Please consider shorter waiting times for customers. a tire patch. Especially with an appointment. Agent was nice and professional. Please consider shorter waiting times for customers. More
I had an exceptional experience at Norm Reeves Hyundai Superstore! From the moment I stepped onto the lot, I was greeted warmly by their friendly staff. They listened attentively to my needs and helped me Superstore! From the moment I stepped onto the lot, I was greeted warmly by their friendly staff. They listened attentively to my needs and helped me find the perfect car that suited my preferences and budget. The entire purchasing process was smooth and efficient, thanks to knowledgeable and professional Mr. Sky Kim He took the time to answer all of my questions and made sure I felt confident and informed every step of the way. Not only did I leave with a fantastic new car, but I also left with a great sense of satisfaction knowing that I received top-notch service and support. I highly recommend Norm Reeves Hyundai Superstore to anyone in search of a reliable dealership with a commitment to customer satisfaction. Thank you to the team for making my car-buying experience truly enjoyable More
Had a very easy and no pressure purchase. Everyone that worked with me and my son were very professional and I will recommend Norm Reaves Hyundai to anyone who are interested in buying a new Everyone that worked with me and my son were very professional and I will recommend Norm Reaves Hyundai to anyone who are interested in buying a new or used Hyundai. More
Andy was super helpful and listened to my needs and didn’t judge my situation. He advocated for me at every moment. He never rushed the process and always kept me informed. He made me feel comfortable didn’t judge my situation. He advocated for me at every moment. He never rushed the process and always kept me informed. He made me feel comfortable with my deal and made my experience amazing. More
Great service with a friendly staff. . answered all questions asked. Ricardo was awesome and very helpful . answered all questions asked. Ricardo was awesome and very helpful More