Norm Reeves Hyundai Superstore
Cerritos, CA
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new vehicle The sales staff were very professional and knowledge. The customer serviced was AWESOME!!!! The dealership in my area did not want to give me a good The sales staff were very professional and knowledge. The customer serviced was AWESOME!!!! The dealership in my area did not want to give me a good deal so I went to Norm Reeves. More
Cerritos Hyundai The staff is very professional and helpful. Fred Daymeh was very sincere and helpful in helping me. This was my second leased Hyundai from this dealer The staff is very professional and helpful. Fred Daymeh was very sincere and helpful in helping me. This was my second leased Hyundai from this dealership. More
Exceptional !! Fantastic service from the sales rep Franklin Magarro. Went to other dealers, and they were friendly but I was surprised how friendly Mr Magarro was Fantastic service from the sales rep Franklin Magarro. Went to other dealers, and they were friendly but I was surprised how friendly Mr Magarro was to his client at Norm Reeves Hyundai. My past purchase of two ford trucks and a Toyota trucks, I did not walk out of this dealership as satisfied as I was at Norm Reeves. Keep up the good work Mr Magarro, you got a satisfied customer for life. More
HYUNDAI SONOTA HYBRID Yup yup, that pretty much sums it up, and in closing though, it sure would of been refreshing if in negotiations of the price and monthly payments, t Yup yup, that pretty much sums it up, and in closing though, it sure would of been refreshing if in negotiations of the price and monthly payments, that the best possible price could of been given to begin with,especially since we just had a baby, instead of the usual back and forth of the process so typical of most dealers, and businesses for that matter, but xxxx, it's the way of the world. More
Great buying experience. My sales man was professional and alert to my interests and needs. He took the time to test drive with me and to meet my special needs because of a h My sales man was professional and alert to my interests and needs. He took the time to test drive with me and to meet my special needs because of a handicap. More
Excellent service and customer relations! Vito was great! Really helpful and very personable! Would highly recommend! Received an email from him regarding the end of my lease approaching, but Vito was great! Really helpful and very personable! Would highly recommend! Received an email from him regarding the end of my lease approaching, but I was unable to answer for a couple of weeks. When I got back to him, I received a prompt response and scheduled an appointment with him same day. Ended up with a great deal on a new lease for a 2016 Elantra SE. More
Great Customer Service Guadalupe Chavarria Sales Consultant very helpful, friendly, pilot, willing to answer all my questions. Explained all the functions of the car. I wal Guadalupe Chavarria Sales Consultant very helpful, friendly, pilot, willing to answer all my questions. Explained all the functions of the car. I walked in there with a budget set and they took the time to work with my budget and make it work for me and them. More
Courteous, professional and customer directed. I let them know what I wanted in pricing, terms and vehicle, they worked hard to meet my needs eagerly and successfully. Left very happy. I let them know what I wanted in pricing, terms and vehicle, they worked hard to meet my needs eagerly and successfully. Left very happy. More
Smooth as possible 05-15-2015 We purchased 2 - 2016 Hyundai Elantra's and the experience was as smooth as possible. Our sales rep Frank Martins- was the best- he qu 05-15-2015 We purchased 2 - 2016 Hyundai Elantra's and the experience was as smooth as possible. Our sales rep Frank Martins- was the best- he qualified us over the phone, no hassle got to the dealer, test drove the cars choose the colors and were pretty much set to go. The customers service at the Cerritos Hyundai was excellent- would recommend Frank to all of my friends and family. Dilma A More
2 good times with Norm Reeves Hyundai! My first experience with this dealership was a pleasant one, as I was just looking at a potential future vehicle for myself and my family. As I arrive My first experience with this dealership was a pleasant one, as I was just looking at a potential future vehicle for myself and my family. As I arrived I was greeted by Frank, who was awesome - his mellowness made me feel comfortable and he did not come off as the typical pushy car salesman. As he was showing me the Sonata, he had an appointment come in an hour early, so Frank had his colleague Manny help me out. Manny was just as great as Frank and was very knowledgeable about the Sonatas. Any question was answered effectively. As I informed Manny that I was just beginning my search, he was not pushy and applied no pressure. I told Manny that I would not be buying that day, but when I came back I"d gladly work with Manny or Frank. The day I ended up being able to make it was both Manny and Frank's day off and I actually worked with Vito Beato who was a dream of a car salesman. I ended up going with the Sonata Hybrid. Vito knew everything about the vehicle and his customer service was amazing. Overall my experience with the Cerritos Hyundai was a great one and I would recommend it to everyone. Working with 3 different salesmen who were all wonderful was a relief that I was not expecting when car shopping. I went to a few other dealerships and the vibe was not even close to how great it was at Hyundai. Thanks!!!!!! More









