Back

Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,321 Reviews

10901 East 183rd St.

Cerritos, CA

90703

Directions

By Type

Showing 3,321 reviews

March 08, 2024

Unable to update my navigation system: when I made my appt. I was told it would take about 45 minutes to check my system to see why it's not updating. Upon my arrival, I was then told it would take more More

by Mrtimothy50
Purchase Time
Recommend Dealer
No
Mar 13, 2024 -

Norm Reeves Hyundai Superstore responded

Timothy, we're sorry to hear that you had a frustrating experience working with our team. We understand that your time is valuable and we apologize for the inconvenience. If you would like to discuss this please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

March 08, 2024

Very good service I get a very good service and follow up, my car is great condition. More

by Clarissa D
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Louie Ramos
Mar 13, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear that you're satisfied with our service and that your car is in great condition. We appreciate your business and look forward to serving you again in the future!

March 08, 2024

In and out quickly yada, yada and so forth and so on. Pleasant and efficient More

by Catagee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary, service writer.
Mar 13, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your experience! We're thrilled to hear you found our service both pleasant and efficient. We appreciate your feedback and hope to serve you again in the future!

March 08, 2024

Very efficient and courteous. Got a large amount of work done in one day. Very pleasant staff More

by Bjordanshouse
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Louie
Jul 24, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're glad to hear you found our staff efficient and courteous. We appreciate your business!

March 07, 2024

Informative looked out for my interest asked if there was anything else I needed very knowledgeable More

by Dantheman4Usc
Recommend Dealer
Yes
Employees Worked With
Gary
Jul 10, 2024 -

Norm Reeves Hyundai Superstore responded

I'm happy to hear that the service you received for your Hyundai was what you expected, Dan! I'm glad to know that your service visit went so well. Thanks so much, and I hope to see you again! Bill Stephens, General Manager

March 07, 2024

From the moment I called to make the appointment to get serviced for my car. The staff was very pleasant and helpful. When I arrived to my appointment, they were very attentive and explained everything cle More

by Lizbethkg97
Recommend Dealer
Yes
Employees Worked With
Moe
Mar 08, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our team. We strive to provide exceptional service and clear communication every step of the way. We appreciate your business and look forward to serving you again in the future!

March 06, 2024

Quick and willing to work with me Sales staff was professional and helpful, finance manager explained options clearly and wasn't too pushy. More

by andystevenmorris
Recommend Dealer
Yes
Employees Worked With
Saeed Naderi, Saeed Naderi
Mar 06, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your positive feedback! We're glad to hear that our team was quick, professional, and helpful during your visit. We appreciate your business and hope to assist you again in the future.

March 06, 2024

I made an appointment and showed up on time. They took me right in and the service took less than two hours. I like that because I was waiting. Only problem I found was too many reminders for my More

by Waynemartie
Recommend Dealer
Yes
Employees Worked With
Idk.
Mar 06, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your feedback! We appreciate your input and apologize for any confusion caused by the multiple appointment reminders. We'll take your comments into consideration to improve our communication process in the future. We value your business and hope to provide you with a smoother experience next time.

March 06, 2024

I contacted Tannaz last year and Ben the car was first available. She was so pleasant to work with, and even if we couldn't make the deal back then, I promised her that if the price came down, I would onl More

by cturkell
Recommend Dealer
Yes
Employees Worked With
Tannaz Jalilsood, Tannaz Jalilsood
Mar 06, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your feedback! We're thrilled to hear about your positive experience with Tannaz and appreciate your loyalty. We strive to provide exceptional service, and we're glad Tannaz could assist you in finding the right deal. We look forward to serving you again in the future!

March 06, 2024

No problems; Gary was wonderful to work with. Haven't had any issues at all with Gary. He got my car back to me same day and told me what to expect moving forward More

by NikK
Recommend Dealer
Yes
Employees Worked With
Gary Ohnesorgen
Mar 06, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your experience! We're delighted to hear that Gary provided excellent service and ensured your car was taken care of promptly. We appreciate your feedback and look forward to serving you again in the future!

...
38
...