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Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,320 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,320 reviews

February 28, 2024

My experience with the dealership was excellent. Guadalupe Chavarría was an excellent client advisor. Guadalupe was very helpful and knowledgeable and explain all the car features to me. He also tol More

by kelyme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Dorantes, Gerardo Dorantes
Feb 29, 2024 -

Norm Reeves Hyundai Superstore responded

Thank for taking the time to leave your feedback with us. We're happy to hear that Guadalupe was so helpful during your visit with us. Let us know what we can do to make your next visit a 5-star experience!

February 28, 2024

Flawless Moe was amazing he took care of the service and explained everything in details, friendly person I would definitely come back More

by sameralam17
Recommend Dealer
Yes
Employees Worked With
Moe
Feb 29, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your feedback! We're glad to know that Moe and the rest of our team made sure you were taken care of during your visit with us.

February 26, 2024

This was my first maintenance on my new car involved oil change and tire rotation. I was losing air pressure in one tire asked them to check the tire for leaks etc., they told me nothing wrong with the tire More

by janis.harvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao
Feb 27, 2024 -

Norm Reeves Hyundai Superstore responded

We apologize for any inconvenience you experienced. We'll use your feedback to improve our service and ensure thorough inspections in the future. If you have additional feedback please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager

February 25, 2024

Was my first time for service and was very happy with my service. Will be coming back More

by Jlcoch31
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Feb 27, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing our dealership for your service needs! We're thrilled to hear about your positive experience and look forward to welcoming you back in the future.

February 23, 2024

It was great . Fast and easy. My service guy was very helpful with the process More

by Fcgoodman2001
Recommend Dealer
Yes
Feb 27, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience! We're delighted to hear that our team provided you with fast and helpful service. We appreciate your business and look forward to serving you again in the future!

February 23, 2024

He was great. Enrique was great and very professional. Enrique was great and very professional. I would recommend him as a Service Advisor. More

by Mustafa Eldiven
Recommend Dealer
Yes
Employees Worked With
Enrique
Feb 27, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with Enrique! We're delighted to hear that he provided you with great and professional service. We appreciate your recommendation and look forward to serving you again in the future.

February 22, 2024

Needed oil change, new tire, and another problem, and Louie made sure everything was taken care of. More

by jtkotick
Recommend Dealer
Yes
Employees Worked With
Louie
Feb 23, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing our dealership, and we're glad Louie provided excellent service for your oil change, tire, and other needs. We appreciate your business and look forward to serving you again in the future.

February 21, 2024

Decent wait time, quick check in, nice staff, clean location Definitely would recommend to friends and family for service More

by Erica_Hoover
Recommend Dealer
Yes
Employees Worked With
Candice
Feb 22, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for the positive feedback! We're delighted to hear that you had a pleasant experience with us. We appreciate your recommendation and look forward to serving you, your friends, and your family again in the future!

February 21, 2024

Efficient friendly My car was ready when promised Dealership is always clean and great service More

by Vfbillingsley1
Recommend Dealer
Yes
Employees Worked With
Enrique Almazan
Feb 22, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words and positive feedback! We strive to provide efficient and friendly service, ensuring your car is ready as promised. We're thrilled you had a great experience, and we look forward to serving you again in the future.

February 20, 2024

Timely manner staying in touch and understanding with explanation appreciate your great service staying on top of the conversation and being respectful of the situation More

by Yasminjaved
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Hemanshu. Bagga
Feb 21, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We strive to provide excellent service and clear communication at all times. We're delighted to hear that your experience with us met your expectations. We appreciate your support!

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