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Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,325 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,325 reviews

February 28, 2024

It took almost 6 weeks to get the necessary parts and Mo made sure we had a loaner the entire time. More

by nancy35
Recommend Dealer
Yes
Employees Worked With
Mo
Feb 28, 2024 -

Norm Reeves Hyundai Superstore responded

Thanks for sharing your feedback with us, Nancy! We're glad to hear that Mo and our team made sure you were taken care of. Let us know if there is anything else we can do for you!

February 28, 2024

Good, not a 5 because the service took 2hrs, even with an appointment. An oil change should be no more than 1hr More

by Injoquebrando
Recommend Dealer
Yes
Employees Worked With
Enrrique
Feb 28, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to leave your feedback. Let us know what else we can do to make your next visit a 5-star experience- we hope to work with you again!

February 28, 2024

The best car buying experience I have ever had! Thank you very much! Guadalupe were excellent! More

by lily.huang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guadalupe
Feb 28, 2024 -

Norm Reeves Hyundai Superstore responded

Thanks for the five star rating, Lily! We love hearing that our team lived up to your standards.

February 28, 2024

Plenty of cars too choose from. Friendly employees and Britney Bin who help us out was very knowledgeable on what we wanted on choosing a car. Nicole in finance was also very helpf More

by alara1963
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Britney Bin & Nicole in finance, Saeed Naderi
Feb 28, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your feedback with us! We're happy to hear that Britney and Nicole made your time with us even better. Let us know if there is anything else we can do for you!

February 28, 2024

Nice experience and would buy from them again. Felt both associates were professional and had answers to any questions. More

by priscilla.j.hawkins
Recommend Dealer
Yes
Employees Worked With
Alejandra & Khalid
Feb 28, 2024 -

Norm Reeves Hyundai Superstore responded

Thanks for your feedback, Priscilla! We're glad to hear that our team made you feel welcomed and confident. We hope to work with you again!

Feb 28, 2024 -

priscilla.j.hawkins responded

Thank you for having salespeople that know the product and are super friendly

February 28, 2024

My experience with the dealership was excellent. Guadalupe Chavarría was an excellent client advisor. Guadalupe was very helpful and knowledgeable and explain all the car features to me. He also tol More

by kelyme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Dorantes, Gerardo Dorantes
Feb 29, 2024 -

Norm Reeves Hyundai Superstore responded

Thank for taking the time to leave your feedback with us. We're happy to hear that Guadalupe was so helpful during your visit with us. Let us know what we can do to make your next visit a 5-star experience!

February 28, 2024

Flawless Moe was amazing he took care of the service and explained everything in details, friendly person I would definitely come back More

by sameralam17
Recommend Dealer
Yes
Employees Worked With
Moe
Feb 29, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your feedback! We're glad to know that Moe and the rest of our team made sure you were taken care of during your visit with us.

February 26, 2024

This was my first maintenance on my new car involved oil change and tire rotation. I was losing air pressure in one tire asked them to check the tire for leaks etc., they told me nothing wrong with the tire More

by janis.harvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao
Feb 27, 2024 -

Norm Reeves Hyundai Superstore responded

We apologize for any inconvenience you experienced. We'll use your feedback to improve our service and ensure thorough inspections in the future. If you have additional feedback please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager

February 25, 2024

Was my first time for service and was very happy with my service. Will be coming back More

by Jlcoch31
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Feb 27, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing our dealership for your service needs! We're thrilled to hear about your positive experience and look forward to welcoming you back in the future.

February 23, 2024

It was great . Fast and easy. My service guy was very helpful with the process More

by Fcgoodman2001
Recommend Dealer
Yes
Feb 27, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience! We're delighted to hear that our team provided you with fast and helpful service. We appreciate your business and look forward to serving you again in the future!

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