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Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,325 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,325 reviews

February 16, 2024

Friendly customer service. Clean and quiet waiting area. Representatives were honest with wait times and setting expectations. More

by Joseph.m.mckenzie
Recommend Dealer
Yes
Jul 02, 2024 -

Norm Reeves Hyundai Superstore responded

Joseph, we appreciate the kind review. We are always here to help!

February 16, 2024

I had a pleasant experience purchasing my new Tucson. Everyone was really friendly and easy to deal with. Ricardo Romero and Valerie were very kind and incredibly helpful. Everything was explained thorou More

by Bloodredandtrue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Romero, Valerie Upramai
Feb 20, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with us! We're delighted to hear that Ricardo, Valerie, and our team provided excellent service. Enjoy your new Tucson, and please don't hesitate to reach out if you need anything in the future.

February 16, 2024

I went in with an issue with the car. He told me from his experience what the problem was so I was prepared when it was confirmed More

by VWill
Recommend Dealer
Yes
Employees Worked With
Muhammad
Feb 20, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your experience! We're glad we could help diagnose your car issue accurately and efficiently. If you ever need further assistance, don't hesitate to reach out.

February 16, 2024

Waste of time came from Anaheim to Cerritos for something that should have been in my opinion directed to be answered on the phone instead of coming down More

by moniquetbarker
Recommend Dealer
No
Feb 20, 2024 -

Norm Reeves Hyundai Superstore responded

We're sorry to hear that you had a negative experience working with our team. If you have any further concerns please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager

February 15, 2024

Always communicates about any problems. Gets on them right away. The service department is outstanding. More

by Wallybeachbreak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary and Juan
Feb 16, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We pride ourselves on our excellent communication and prompt resolution of any issues. Our service team appreciates your recognition and is always here to assist you.

February 15, 2024

Very good understanding staff members Excellent exceptional outstanding Very good location Supermen Ur just annoying me now More

by Syedsalmanali11983
Recommend Dealer
Yes
Feb 16, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your feedback! We're delighted to hear you had a positive experience with our knowledgeable team and convenient location. If there's anything specific we can address to enhance your experience further, please don't hesitate to reach out.

February 15, 2024

It was a quick and easy appt. The service department was able to show me how to use a feature on my vehicle I was not familiar with. More

by Almanjoe
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Feb 16, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing our dealership for your service needs! We're thrilled to hear that you had a positive experience and that our service team could assist you with your vehicle's features. We look forward to serving you again in the future!

February 15, 2024

Kept me updated on issues and completion time. I was also able to use a discount. More

by Randyq09
Recommend Dealer
Yes
Employees Worked With
Candice
Feb 16, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your experience! We're thrilled to hear that you appreciated our communication and benefited from our discount offer. We look forward to serving you again in the future!

February 14, 2024

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by Cjswnd12
Recommend Dealer
No
Feb 14, 2024 -

Norm Reeves Hyundai Superstore responded

We're sorry to see that you had a disappointing experience with our team and we would like to learn more to ensure your next visit is worthy of 5 stars.

February 14, 2024

Streamlined Easy and quick drop-off. Car was done earlier than expected. Car was ready for pickup promptly as well More

by james.iwaz
Recommend Dealer
Yes
Employees Worked With
Ethen
Feb 15, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with us! We're delighted to hear that your drop-off and pick-up processes were seamless, and we appreciate your feedback. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

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