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Norm Reeves Hyundai Superstore

Cerritos, CA

Overview
Reviews
4.6
3,319 Reviews
Call Dealership (562) 353-4062
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10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,319 reviews

February 10, 2024

He is very polite and professional. He is also very helpful,positive attitude. He is a good adviser and representative. More

by Jjung lee
Recommend Dealer
Yes
Employees Worked With
Sky
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Feb 14, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team. We're committed to providing excellent service and guidance to all our customers. Let us know if there's anything else we can assist you with in the future!

Feb 14, 2024 -

Jjung lee responded

Sales department is good but service department is not satisfied.

February 10, 2024

The customer service is great. The waiting room is great, and coffee selections are great. Very friendly and clean. More

by ray.jenkins.37
Recommend Dealer
Yes
Employees Worked With
Gary Ohnesorgen
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Feb 14, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future.

February 09, 2024

Would have loved to have a loaner car I wasn't happy that I had to unexpectedly bring my car in and not be provided with a loaner car. But I'm glad everything was covered under the warranty. More

by Danielleroberson1217
Recommend Dealer
Yes
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Feb 14, 2024 -

Norm Reeves Hyundai Superstore responded

Danielle, we're sorry to hear that you had a less than great experience. We understand that unexpected service can be frustrating and we apologize for any inconvenience and hope to make your next experience worthy of 5-stars.

February 09, 2024

Easy and fast very friendly, thoroughly explained what was going to be done. Was finished fast. More

by Zaldana71
Recommend Dealer
Yes
Employees Worked With
Enrique
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Feb 14, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with us. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

February 09, 2024

Everything went smoothly and was handled quickly. It was easy to make the appointment and to get in and out. More

by Salpy.Kabaklian
Recommend Dealer
Yes
Employees Worked With
Mohamed Jaber
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Feb 14, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with us! We're delighted to hear that your appointment was easy to schedule and that everything went smoothly. We appreciate your feedback and look forward to serving you again in the future.

February 09, 2024

Jayson was very confident and easy to work with. Good service overall Thanks for everything! More

by hairfunk
Recommend Dealer
Yes
Employees Worked With
Jayson
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Feb 14, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing our dealership, we're thrilled to hear about your positive experience with Jayson! We appreciate your business and look forward to serving you again in the future.

February 08, 2024

It was friendly and seamless. People at the dealership were very friendly and welcoming. It was nice More

by Jiaone4
Recommend Dealer
Yes
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Feb 08, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with our friendly team! We're thrilled to hear that you felt welcomed during your visit. We look forward to serving you again in the future.

February 08, 2024

It was fine The staff was nice and helpful. Would have liked better communication re: the fix. More

by ljmussa
Recommend Dealer
Yes
Employees Worked With
Louis
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Feb 09, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your feedback! We're glad to hear you found our staff helpful. We apologize for any miscommunication and will strive to improve in that area.

February 08, 2024

Professional. Clean facility. And he was amazing to work with. Very personable. Listened to concerns. Patient with my husband. Made eye contact. More

by Amber.Beach2
Recommend Dealer
Yes
Employees Worked With
Enrique
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Feb 09, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We strive to provide a professional and welcoming experience for all our customers. We're delighted to hear that you had a positive interaction with us and that we could address your concerns effectively. We look forward to serving you again in the future!

February 08, 2024

Easily available online appointments. Quick service. Friendly atmosphere. Only one suggestion there was only one way Lyft service for car drop off. So during car pick up no additional ser More

by Jayukamat
Recommend Dealer
Yes
Employees Worked With
Gary
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Feb 09, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your valuable feedback! We're thrilled to hear you had a positive experience with our online appointment system and quick service. We'll certainly consider your suggestion for additional drop-off options in the future. We appreciate your business and hope to see you again soon!

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