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Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,319 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,319 reviews

February 08, 2024

Friendly, professional, excellent service Specially the saleslady is really kind and knowledgeable and helpful. Very pleasant experience! More

by changgpray
Recommend Dealer
Yes
Employees Worked With
Excellent
Feb 09, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're thrilled to hear that you had a pleasant experience with us, especially with our knowledgeable and helpful sales team. We appreciate your feedback and hope to serve you again in the future.

February 07, 2024

I am always very pleased with the service, it is hard to get appointments though. More

by Gotrum13
Recommend Dealer
Yes
Employees Worked With
Mahamamed
Feb 07, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your feedback! We're delighted to hear that you're pleased with our service. We understand your frustration with appointment availability and are working to improve scheduling efficiency.

February 06, 2024

Tannaz and Brittany have been a great help to me and my family in helping us lease new Hyundai’s. We hope to do business with them again soon for our next car. More

by Nate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany 5 stars, Alex (Finance) 5 stars, Saeid Nouri, Tannaz Jalilsood
Feb 07, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with Tannaz and Brittany! We're delighted to hear that they provided excellent service during your lease process. We look forward to assisting you again in the future.

February 06, 2024

Great people, great service, very professional. Recommend friends and family and or anyone who asks me about my Hyundai and or the Dealership!! More

by Cbordinaro
Recommend Dealer
Yes
Employees Worked With
Juan Gallegos
Feb 07, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words and for recommending us to your friends and family! We appreciate your support.

February 06, 2024

Quick and friendly Fast check in, Candice came to my car and allowed me to stay in the car while she checked my car in for service. Once my car was ready she found me in the lobby and walked me to my car More

by Sharonliz23
Recommend Dealer
Yes
Employees Worked With
Candice
Feb 07, 2024 -

Norm Reeves Hyundai Superstore responded

Sharon, thanks so much for sharing your experience with Candice and our service team. We look forward to working with you again!

February 06, 2024

It was friendly and good All the personal was amicable and professional. I found what I wanted. More

by gemartnuevo
Recommend Dealer
Yes
Employees Worked With
Miguel Gonzalez, Miguel Gonzalez
Feb 07, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team. If you ever need anything else, don't hesitate to reach out. Safe travels!

February 05, 2024

It was good. They let us leave our car over night because we forgot to come get it. Very happy. A little too pricy with the labor cost for just an oil change thou More

by Joshua45
Recommend Dealer
Yes
Feb 07, 2024 -

Norm Reeves Hyundai Superstore responded

Joshua, we appreciate your thorough feedback and will use it to grow and improve. Please reach out if we can assist you again in the future.

February 04, 2024

Was able to accommodate appointment change, communicated status, got me in and out quickly Was able to accommodate appointment change, communicated status, got me in and out quickly , friendly staff and pos More

by Justin.Ponticelli
Recommend Dealer
Yes
Employees Worked With
Mo
Feb 07, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our team was able to accommodate your appointment change and provide efficient service. We appreciate your kind words and look forward to serving you again in the future!

February 04, 2024

Customer service was excellent, always friendly Very attentive to my vehicles need and informative Awesome More

by harmel29
Recommend Dealer
Yes
Employees Worked With
Gary
Feb 07, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words about our customer service and attentiveness to your vehicle's needs. We strive to provide an exceptional experience for every customer. We appreciate your feedback and look forward to serving you again in the future.

February 04, 2024

Tannaz was very friendly to work with and helped me out of the way to secure car of my choice. She also kept me well informed about pricing, timing and next steps. It was really a pleasure working with he More

by Vilas G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tannaz Jalilsood
Feb 07, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! It was a pleasure assisting you, and I'm thrilled to hear that you had a positive experience with us. We appreciate your recommendation and look forward to serving you again in the future.

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