Norm Reeves Hyundai Superstore

The dealership is very big with a larger selection of vehicles in their inventory. Lots of employees to help. Clean dealership and lots of customer parking. vehicles in their inventory. Lots of employees to help. Clean dealership and lots of customer parking. More

The wait is always long. Sometimes 1-2 hours. The waiting room is NOT COMFORTABLE Need better accomodations Sometimes 1-2 hours. The waiting room is NOT COMFORTABLE Need better accomodations More

Great Very professional. Knowledgeable, helpful and patient Very appreciative of the work and handling of my vehicle Knowledgeable, helpful and patient Very appreciative of the work and handling of my vehicle More

excellent follow up offering reasonable selling price providing full sales promotion programs quick documents processing price providing full sales promotion programs quick documents processing More

It was a big guy with glasses maybe a Gabriel that I worked with. He was very kind and prompt with the checkout process. He also gave me an update over the phone and was very professional. The car seems worked with. He was very kind and prompt with the checkout process. He also gave me an update over the phone and was very professional. The car seems good as well. More

Wait time to schedule appointments is awful. Two and three weeks out for major servicing is outrageous. I was told told just have car towed. I am trying to prevent that from occurring. Two and three weeks out for major servicing is outrageous. I was told told just have car towed. I am trying to prevent that from occurring. More

Very professional. All the staff helped me whenever I had a question regarding the loner. All the staff helped me whenever I had a question regarding the loner. More

The service I received was top-notch, professional, timely, and well appreciated. I wish I could get this type of service from every business that I patronize. I am extremely satisfied ???? timely, and well appreciated. I wish I could get this type of service from every business that I patronize. I am extremely satisfied ???? More

Fine. A little slow on vehicle delivery Fine. A little slow on vehicle delivery when car was completed. Moved to second lot while I was waiting. Could be m A little slow on vehicle delivery Fine. A little slow on vehicle delivery when car was completed. Moved to second lot while I was waiting. Could be more organized and actually look in the waiting room and notify person that you know is waiting More

No surprises except that the work was completed faster than the original estimate No complaints than the original estimate No complaints More