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Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,325 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,325 reviews

January 30, 2024

Communicative, convenient, efficient. Candice has excellent customer service skills. She makes you feel welcome even though she is obviously juggling a lot of work orders and customers. More

by Mzukeoki
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Jan 31, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words about Candice! We appreciate your feedback and are thrilled to hear about your positive experience. If there's anything specific you think we can improve on, please don't hesitate to let us know. We value your input!

January 30, 2024

Nice, good price. ???? ?????? ?? ??? ???? ? ???? ???? ??? ?? ?? ??? More

by hslim0729
Recommend Dealer
Yes
Employees Worked With
sky kim
Oct 25, 2024 -

Norm Reeves Hyundai Superstore responded

Congratulations on your new Hyundai, hslim0729! We appreciate the positive feedback on your experience, especially with Sky Kim. Thanks so much, and we look forward to working with you again! Bill Stephens, General Manager

January 27, 2024

Coffee maker works great Dealership is very clean I think the dealer should have brochures for all models they sell More

by plversteeg
Recommend Dealer
Yes
Employees Worked With
Gary
Jan 31, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your feedback! We're thrilled you appreciate our clean dealership and great coffee. We hear you on the brochures and will make sure to address this to enhance your future visits. Your satisfaction means the world to us!

January 27, 2024

Fixed my problem sooner than expected That's all I have to say today. Thank you More

by j2meza
Recommend Dealer
Yes
Jan 31, 2024 -

Norm Reeves Hyundai Superstore responded

We're thrilled to hear that we could address your concerns promptly! Your satisfaction is our top priority, and we appreciate your positive feedback. If you ever have further needs, please don't hesitate to reach out.

January 27, 2024

He was polite and professional. Understood what I needed and was informative to what my situation was More

by JGIL2138
Recommend Dealer
Yes
Employees Worked With
Enrique Almazan
Jan 31, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our team provided you with polite and professional service. If you have any further feedback or suggestions, feel free to reach out. We appreciate your business!

January 27, 2024

Very informative, fast, and understanding. Helpful with many of my questions. I will definitely come back for future instances. More

by delanieplummer
Recommend Dealer
Yes
Jan 31, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our team was able to provide you with informative and fast service. We look forward to welcoming you back for your future automotive needs.

January 27, 2024

Great to get the new key at no cost. Took a little longer than I thought to program but not a big deal More

by Gary_Lomayesva
Recommend Dealer
Yes
Jan 31, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your feedback. We appreciate your patience during the key programming process. We're glad we could provide you with a new key at no cost. If you have any further concerns, please feel free to reach out.

January 26, 2024

Service representative was very helpful and made sure I get my car back on time. More

by angelskings
Recommend Dealer
Yes
Employees Worked With
Enrique
Jan 26, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to share your positive experience with our service representative! We're delighted to hear that your car was returned to you on time. We appreciate your trust in our dealership.

January 26, 2024

Excellent service friendly people alex jang super professional Highly recommended reliable vehicle great a friendly professional service More

by Hernandezbritney.1215
Recommend Dealer
Yes
Employees Worked With
Alex Jang, Alex Jang
Jan 26, 2024 -

Hernandezbritney.1215 responded

Alex was a great help to us and was very nice! He did anything he can to make it possible for us to get a car with the price we were looking for! I 100% highly recommend him to everyone looking for a car at Norm Reeves Hyundai!

Jan 26, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you, Britney! We're thrilled to hear about your positive experience with our team. We appreciate your recommendation and look forward to serving you again in the future. Drive safe!

January 26, 2024

It's super comfortable to be there! He is always pleasant and going out of his way to take care of my car and communicate about what is needed. It's just amazing to have him, so thankfu More

by megoli89
Recommend Dealer
Yes
Employees Worked With
Gary
Jan 26, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear about your positive experience and appreciate your trust in us. We look forward to continuing to provide excellent service for your car needs.

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