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Norm Reeves Hyundai Superstore

Cerritos, CA

Overview
Reviews
4.6
3,325 Reviews
Call Dealership (562) 353-4062
View Awards

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,325 reviews

January 26, 2024

Very informative and detailed on the process Also does a good job on following up with customers and giving them the option on what needs replacement More

by Arturorizo20
Recommend Dealer
Yes
Employees Worked With
Gary
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Jan 31, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for acknowledging our informative and detailed process, and for recognizing our commitment to follow-up and customer choice. We appreciate your feedback and strive to continually enhance your experience. If there are specific areas where we can improve, please let us know.

January 25, 2024

Easy communication and great service I wish you still provided car wash I am done More

by cammack623
Recommend Dealer
Yes
Employees Worked With
Candice
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Jan 26, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your positive feedback! We're thrilled to hear about your positive experience with our communication and service. We appreciate your suggestion regarding the car wash and will certainly take it into consideration for future improvements. We look forward to serving you again!

January 25, 2024

Excellent work and customer service Did work in a timely manner Describe work being done in a way I could understand More

by dwainfortune
Recommend Dealer
Yes
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Jan 26, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. Providing transparent communication and timely service is our commitment to every customer. We appreciate your trust in us!

January 25, 2024

Great service and helpful staff. The service was quick and efficient. The staff were helpful and answered the questions I had. More

by cortez537
Recommend Dealer
Yes
Employees Worked With
Louis
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Jan 26, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear about your positive experience at our dealership. Our team is always here to provide excellent service and assistance. We appreciate your business!

January 25, 2024

5 Good customer service Great customer service I was very pleased with the attention they gave to my car and fix the issue More

by abc.familydaycare1
Recommend Dealer
Yes
Employees Worked With
Louis
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Jan 26, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to share your positive experience! We're delighted to hear that you received great customer service and that we could address and fix the issue with your car. We appreciate your trust in our dealership.

January 25, 2024

Went with for an oil change. Althougth i feel it took a little too long for an oil change the service was great More

by Algameros84
Recommend Dealer
Yes
Employees Worked With
Jayden Ramirez
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Jan 26, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing our dealership for your oil change! We appreciate your feedback and apologize for any inconvenience regarding the wait. We'll strive to improve our efficiency for a better experience next time.

January 25, 2024

Overall very pleasant experience. Conversations are transparent and fairly efficient. I would recommend Scott Kim to anyone looking for a car. More

by icepeony
Recommend Dealer
Yes
Employees Worked With
Scott Kim
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Jan 26, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear you had a pleasant experience with Scott Kim. If you ever need assistance or have questions in the future, feel free to reach out. Safe travels on the road ahead!

January 24, 2024

Good communication and followed up frequently with updates. Was greeted warmly and every question answered accurately and promptly. Best car buying experience. More

by rita.oceguera92
Recommend Dealer
Yes
Employees Worked With
Andy
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Jan 25, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with us. If you ever need anything in the future, feel free to reach out. Safe travels in your new car!

January 24, 2024

Everyone from Michael Monji and Guadalupe Chavarria to the finance mgr were friendly and helpful! I am looking forward to moving my loyalty from Anaheim to Norm Reeves. More

by nicegoaleh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Monji 5stars, Guadalupe Chavarria 5 Stars, Saeed Naderi
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Jan 25, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing us! We're thrilled to have Michael, Guadalupe, and our finance team recognized for their friendliness and helpfulness. We're excited to welcome you to the Norm Reeves family!

January 24, 2024

Jaden made my experience excellent. He was able to get the vehicle service promptly. I appreciate all the help. More

by mgarcia9116
Recommend Dealer
Yes
Employees Worked With
Jayden Ramirez
Report | Print
Jan 25, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your positive feedback! We're delighted to hear that Jaden provided you with excellent service and ensured a prompt vehicle service. We appreciate your business and look forward to serving you again in the future.

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