Norm Reeves Hyundai Superstore

The service was good and people I interacted with were very helpful and friendly. I was just not happy with the initial appointment scheduled for the recall repair. I was contacted multiple times to confi very helpful and friendly. I was just not happy with the initial appointment scheduled for the recall repair. I was contacted multiple times to confirm that I would be there but when I arrived, I was informed right off the bat that the parts needed to service my car were not available and I had to reschedule for another day. I understand that your appointment system is automated, but it would be beneficial on your end if the parts required were physically confirmed to be available before calling, texting, AND emailing me to confirm my set appointment. More

I had a flat tire and they took me without an appointment, on an emergency basis. I was so glad they did! The spare tire is very small and I didn't feel safe driving on the freeway with it, so I appointment, on an emergency basis. I was so glad they did! The spare tire is very small and I didn't feel safe driving on the freeway with it, so I drove on surface streets to get to the dealer. Gary and the other staff were very helpful and efficient . More

It was not a good experience. .. I had my appointment @7:30 am. It was noon time I was calling to get up date on my car nobody would answer. So I drove to the dealership to find ou .. I had my appointment @7:30 am. It was noon time I was calling to get up date on my car nobody would answer. So I drove to the dealership to find out what was going on... More

Sky was my salesman, and he wrnt above and beyond in getting me the best rate for the car I wanted. getting me the best rate for the car I wanted. More

The staff are very helpful and knowledgeable about the cars they are selling. The sales person, Ricardo Romero, I worked with was very good. cars they are selling. The sales person, Ricardo Romero, I worked with was very good. More

Gary is the best and one of the main reasons I drive so far to get me car worked on. far to get me car worked on. More

Didn’t fix the issues I came in to solve. And I had to pay 160 dollars when they did nothing to the car and when I bought the car I bought the full coverage warranty and everything And I had to pay 160 dollars when they did nothing to the car and when I bought the car I bought the full coverage warranty and everything More

Best experience I have ever had in purchasing a new car! No high pressure sales methods whatsoever, all personnel at the Superstore were friendly, all our questions were answered, and the purchase price wa No high pressure sales methods whatsoever, all personnel at the Superstore were friendly, all our questions were answered, and the purchase price was completely broken down with several credits applied. I felt that I received a very honest and reasonable price for my new Hyundai Palisades. More

The staff was very helpful with information what was going to be done and the waiting time was good. going to be done and the waiting time was good. More

Brittany was awesome. We paid cash and yet we had to endure over an hour and a half of more sales pitch after pitch after pitch. I’ve purchase vehicle’s from dealers befor We paid cash and yet we had to endure over an hour and a half of more sales pitch after pitch after pitch. I’ve purchase vehicle’s from dealers before, and never had to endure this kind of headache. More