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Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,325 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,325 reviews

January 17, 2024

Very courteous and delivered car back in time promised. Didn’t have an appointment but came in early - no problem! More

by DarrowMerrill
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Hemanshu. Bagga
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're delighted to hear about your positive experience with our service. We appreciate your trust in us and look forward to serving you again in the future. Safe travels!

January 17, 2024

Left my car because due to issue with the carpet coming off, after a day there and not receiving a word back, I decided to call and I was surprised to hear that nothing was done to the car and it would nee More

by jledezma14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Lingao, Hemanshu. Bagga
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

We sincerely apologize for any inconvenience you experienced. Your feedback is important to us, and we're sorry for the delay you experienced. Please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager

January 17, 2024

The got me in right away and were very helpful. Mohammad and Karen were great. More

by shelley.richey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad and Karen
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your positive feedback! We're thrilled to hear that Mohammad and Karen provided you with excellent service. We appreciate your business and look forward to serving you again in the future.

January 17, 2024

The service was consistent. Advisor is knowledgeable and follow up promptly. Routine service cost is reasonable. More

by kwan.l.tong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to share your positive experience with our dealership! We're thrilled to hear that you found our service consistent, our advisor knowledgeable, and our routine service costs reasonable. We appreciate your feedback and look forward to serving you again in the future.

January 17, 2024

Excelente atención a los clientes son muy puntuales con los servicios y cualquier duda rápido dan soluciones. More

by iriscystal1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Juarez, Miguel Gonzalez, Justin Lingao
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear that you appreciate our excellent customer service and prompt solutions. We look forward to serving you again in the future.

January 17, 2024

Love the quick, fast and easy service, I was in and out… they check my car in, gave me a loaner, returned my car in a week. Very please More

by terrancednash23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Hemanshu. Bagga
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our quick and efficient service. Your satisfaction is our priority, and we appreciate your feedback!

January 17, 2024

Muhammad is a true professional and has incredible customer service skills that are invaluable and has made me a customer for life. More

by victoriayoung0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muhammad in the service department , Justin Lingao, Hemanshu. Bagga
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're thrilled to hear that Muhammad's exceptional customer service has left a lasting impression. We appreciate your loyalty and look forward to serving you for years to come.

January 17, 2024

Very nice professional clean Gary O. Is nice friendly excellent service from Gary I have one issue I had the motor mount replaced last year but now the mounts are rattling again I hate t More

by nor452015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary O, Justin Lingao
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you, Gary, for your kind words and positive feedback! We appreciate your business. I'm sorry to hear about the motor mount issue. Please reach out to us so that we can look into this matter.

January 17, 2024

Buying the car was made easy. The price of the car was reasonable. I didn't need to haggle at all. The salesperson listed above was not the one I dealt with. It was Sky Kim. More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sky Kim
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with us! We're delighted to hear that your car-buying process was smooth, and you found our prices reasonable. We appreciate your business and hope you enjoy your new car!

January 17, 2024

Very good service and kindness and Comfort lobby, free coffee, fast service ,clean bathroom,convenience parking space. More

by hanbong114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Hemanshu. Bagga
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your positive feedback! We're delighted to hear that you enjoyed our excellent service, comfortable lobby, complimentary coffee, quick service, clean facilities, and convenient parking. We appreciate your business!

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