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Norm Reeves Hyundai Superstore

Cerritos, CA

Overview
Reviews
4.6
3,325 Reviews
Call Dealership (562) 353-4062
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10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,325 reviews

January 15, 2024

Great, took me right away. I arrived early, I was helped right away and my car was finished on time. More

by sgmena65
Recommend Dealer
Yes
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Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing our dealership! We're delighted to hear about your positive experience, and we appreciate your trust in us. Safe travels in your newly serviced car!

January 15, 2024

Ok, done quickly, everyone was nice Got text and/or phone calls saying the maintenance was done More

by leo.espi2718
Recommend Dealer
Yes
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Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to share your experience with us! We're delighted to hear that our team provided you with excellent service. If you have any further questions or feedback, feel free to reach out. Safe travels!

January 14, 2024

Verified part was in before checking my car in. Responsive to status of my vehicle More

by myyervang
Recommend Dealer
Yes
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Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to share your experience with us! We appreciate your feedback and are delighted to hear that we could meet your expectations. If you have any further comments or suggestions, feel free to reach out. Safe travels!

January 14, 2024

Prompt, friendly, helpful, appreciated free car wash Muhammed was very personable and provided great customer service More

by michaela.herbon
Recommend Dealer
Yes
Employees Worked With
Mohamed Jaber
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Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to share your positive experience! We're delighted to hear that Muhammed provided excellent customer service. We appreciate your kind words and look forward to serving you again.

January 14, 2024

The service dept took care of the problem and had my car ready later that day. More

by all4hanes
Recommend Dealer
Yes
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Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with our service department! We're delighted to hear that your car was promptly taken care of and ready later that day. We appreciate your trust in our team!

January 14, 2024

I was told to arrive at 11:00 am and my car would be waiting. Arrived at 11:00 am only to be told my vehicle was at a 'secondary' lot. I ended up waiting a significant amount of time. More

by freseniusmatthew
Recommend Dealer
No
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Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

We're sorry to hear that you had a negative experience working with us. We understand that your time is valuable and we apologize for any inconvenience. To discuss this further please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager

January 14, 2024

They were able to communicate my concerns to the rest of the team and executed their job greatly. Service was quick and easy. More

by nm8452825
Recommend Dealer
Yes
Employees Worked With
Juan, Zahir
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Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for sharing your positive experience with us! We're thrilled to hear that our team effectively addressed your concerns and provided you with quick and easy service. We appreciate your feedback and look forward to serving you again in the future.

January 14, 2024

I have already went in great detail the problems I had in the beginning of this survey. Used you on my 2008 sonata2013 and2017 sonata and my 2017 Santa Fe. Very unhappy More

by glenn.mcgraw
Recommend Dealer
No
Employees Worked With
Is not listed. Invoice number 1007744 done January 10
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Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Glenn, we're sorry to see that you had a negative experience working with us and we would like to discuss your concerns at your convenience. Please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager

January 14, 2024

Helpful, curteous. The staff was curteous and was very helpful. The work was timely finished. More

by TTORRESJR
Recommend Dealer
Yes
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Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Helpful, curteous. The staff was curteous and was very helpful. The work was timely finished.

January 13, 2024

You guys made my purchase easy and simple. There are a lot of other dealerships that play games when a customer just want to make the purchase and go. The transaction was easy going. Thanks. More

by tjonezee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Jonathan Juarez
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Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing our dealership! We're delighted to hear that your purchase experience was easy and straightforward. We appreciate your kind words and look forward to serving you again in the future. Safe travels!

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