Back

Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,321 Reviews

10901 East 183rd St.

Cerritos, CA

90703

Directions

By Type

Showing 3,321 reviews

January 14, 2024

The service dept took care of the problem and had my car ready later that day. More

by all4hanes
Recommend Dealer
Yes
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with our service department! We're delighted to hear that your car was promptly taken care of and ready later that day. We appreciate your trust in our team!

January 14, 2024

I was told to arrive at 11:00 am and my car would be waiting. Arrived at 11:00 am only to be told my vehicle was at a 'secondary' lot. I ended up waiting a significant amount of time. More

by freseniusmatthew
Recommend Dealer
No
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

We're sorry to hear that you had a negative experience working with us. We understand that your time is valuable and we apologize for any inconvenience. To discuss this further please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager

January 14, 2024

They were able to communicate my concerns to the rest of the team and executed their job greatly. Service was quick and easy. More

by nm8452825
Recommend Dealer
Yes
Employees Worked With
Juan, Zahir
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for sharing your positive experience with us! We're thrilled to hear that our team effectively addressed your concerns and provided you with quick and easy service. We appreciate your feedback and look forward to serving you again in the future.

January 14, 2024

I have already went in great detail the problems I had in the beginning of this survey. Used you on my 2008 sonata2013 and2017 sonata and my 2017 Santa Fe. Very unhappy More

by glenn.mcgraw
Recommend Dealer
No
Employees Worked With
Is not listed. Invoice number 1007744 done January 10
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Glenn, we're sorry to see that you had a negative experience working with us and we would like to discuss your concerns at your convenience. Please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager

January 14, 2024

Helpful, curteous. The staff was curteous and was very helpful. The work was timely finished. More

by TTORRESJR
Recommend Dealer
Yes
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Helpful, curteous. The staff was curteous and was very helpful. The work was timely finished.

January 13, 2024

You guys made my purchase easy and simple. There are a lot of other dealerships that play games when a customer just want to make the purchase and go. The transaction was easy going. Thanks. More

by tjonezee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Jonathan Juarez
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing our dealership! We're delighted to hear that your purchase experience was easy and straightforward. We appreciate your kind words and look forward to serving you again in the future. Safe travels!

January 13, 2024

Easy to drive in without schedule appointment. Explained time line. Delivered estimate. Helpful courteous professional More

by pablomcc
Recommend Dealer
Yes
Employees Worked With
Louie
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with us! We're delighted to hear that our team made your visit easy and provided helpful, courteous, and professional service. We appreciate your feedback!

January 13, 2024

Borna was amazing and really helped us out. He went over the car feature and really worked with us. He is an excellent salesman More

by m.paragua47
Recommend Dealer
Yes
Employees Worked With
Gerardo Dorantes, Gerardo Dorantes
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're thrilled to hear that Borna provided you with an excellent car-buying experience. We appreciate your business and look forward to serving you in the future. Safe travels!

January 13, 2024

Very helpful explain the process Everybody was so helpful. All the processes were explained Short wait time to drop my car More

by Ylapras
Recommend Dealer
Yes
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear that our team provided helpful explanations and ensured a smooth process for you. We appreciate your trust in our services!

January 13, 2024

Everyone was nice, knowledgeable, not pushy and it was a great experience Helpful, nice, good More

by brittany1709
Recommend Dealer
Yes
Employees Worked With
Khalid Bashir, Khalid Bashir
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. If you ever need anything else or have any questions, feel free to reach out. Safe travels!

...
56
...