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Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,325 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,325 reviews

January 13, 2024

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by the.tigersteins
Recommend Dealer
Yes
Employees Worked With
Gerardo Dorantes, Gerardo Dorantes
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to share this great 5-star feedback for our team!

January 13, 2024

Very good overall. I just didn't like that they do not provide shuttle service or a loaner for me. I live 13 miles away, and their limit is 10 miles. This is the dealer More

by epass99
Recommend Dealer
Yes
Employees Worked With
Gary
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your feedback! We appreciate your positive overall experience. We'll definitely take your suggestion about shuttle service into consideration for future improvements.

January 13, 2024

The worked very hard to get me a good deal. I went home loving my car ?? More

by Stel
Recommend Dealer
Yes
Employees Worked With
Miguel Gonzalez, Miguel Gonzalez
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to share your experience! We're thrilled to hear that our team's dedication resulted in you loving your new car. We appreciate your trust in us.

January 13, 2024

It was quick and pleasant The service advisor was friendly and thorough with what is being done and the car was ready before promised More

by pimpsta213
Recommend Dealer
Yes
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your positive feedback! We're delighted to hear that you had a quick and pleasant experience with our service advisor. We strive to provide friendly and thorough service to all our customers. Looking forward to serving you again!

January 13, 2024

Perfect Very clear and knowledgeable. Not pushy, and worked with me to figure out what I wanted More

by chu12ch
Recommend Dealer
Yes
Employees Worked With
Sameer and Jonathan.
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. If you ever need anything else, feel free to reach out. Safe travels!

January 13, 2024

Good work very good work and fast service very good work and fast service and very friendly and efficient staff More

by veraliciagaeta
Recommend Dealer
Yes
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our team. We appreciate your feedback and look forward to serving you again in the future.

January 13, 2024

I appreciated their help since my Hyundai was stolen and vandalized They helped me deal with my disturbing lack of a secured ignition More

by kslater2525
Recommend Dealer
Yes
Employees Worked With
Louis Ramos
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

We're truly sorry to hear about the unfortunate incident with your Hyundai. Our team is here to support you through these challenges, and we're grateful for your understanding.

January 13, 2024

Great! Quick and easy, always knowledgeable staff. Appreciated that they kept track of my warranty benefits well. More

by rsull002
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear about your positive experience with our knowledgeable staff. We're committed to providing quick and easy service while ensuring your warranty benefits are well taken care of. We appreciate your business!

January 13, 2024

Good experience, as usual. I live in Downey and prefer to drive to Cerritos for Norm Reeves Hyundai instead for my experience buying & for service. More

by jessicareneepuppe
Recommend Dealer
Yes
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing Norm Reeves Hyundai for your automotive needs! We're delighted to hear you had another positive experience. We appreciate your loyalty and look forward to serving you again. Safe travels!

January 13, 2024

Services, Gray customer service was Gray. Everybody was friendly. Everything was clean. They offered me beverages lot was clean and everybody which is friendly More

by Goldmoneypower4life
Recommend Dealer
Yes
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear about your positive experience with our friendly team, clean facilities, and complimentary beverages. We appreciate your support and look forward to serving you again in the future. Safe travels!

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