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Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,321 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,321 reviews

January 13, 2024

Perfect Very clear and knowledgeable. Not pushy, and worked with me to figure out what I wanted More

by chu12ch
Recommend Dealer
Yes
Employees Worked With
Sameer and Jonathan.
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. If you ever need anything else, feel free to reach out. Safe travels!

January 13, 2024

Good work very good work and fast service very good work and fast service and very friendly and efficient staff More

by veraliciagaeta
Recommend Dealer
Yes
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our team. We appreciate your feedback and look forward to serving you again in the future.

January 13, 2024

I appreciated their help since my Hyundai was stolen and vandalized They helped me deal with my disturbing lack of a secured ignition More

by kslater2525
Recommend Dealer
Yes
Employees Worked With
Louis Ramos
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

We're truly sorry to hear about the unfortunate incident with your Hyundai. Our team is here to support you through these challenges, and we're grateful for your understanding.

January 13, 2024

Great! Quick and easy, always knowledgeable staff. Appreciated that they kept track of my warranty benefits well. More

by rsull002
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear about your positive experience with our knowledgeable staff. We're committed to providing quick and easy service while ensuring your warranty benefits are well taken care of. We appreciate your business!

January 13, 2024

Good experience, as usual. I live in Downey and prefer to drive to Cerritos for Norm Reeves Hyundai instead for my experience buying & for service. More

by jessicareneepuppe
Recommend Dealer
Yes
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing Norm Reeves Hyundai for your automotive needs! We're delighted to hear you had another positive experience. We appreciate your loyalty and look forward to serving you again. Safe travels!

January 13, 2024

Services, Gray customer service was Gray. Everybody was friendly. Everything was clean. They offered me beverages lot was clean and everybody which is friendly More

by Goldmoneypower4life
Recommend Dealer
Yes
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear about your positive experience with our friendly team, clean facilities, and complimentary beverages. We appreciate your support and look forward to serving you again in the future. Safe travels!

January 12, 2024

Good experience. Like the texting option. Very informative when asked Candice a question. Thank you More

by philomenae
Recommend Dealer
Yes
Employees Worked With
Candice Roxas and Jayden Ramirez
Jan 12, 2024 -

Norm Reeves Hyundai Superstore responded

I'm pleased that you were able to use the texting option because we're committed to making it convenient for customers to keep in touch with our service center. Glad to hear that Candice could help you! Thank you for the five-star review!

January 12, 2024

Good listener. Knowledgeable of cars. Stayed focused on making me his customer Good customer rapport. Managed selling and convincing me well More

by cherylbranch
Recommend Dealer
Yes
Employees Worked With
Saeed Naderi, Saeed Naderi
Jan 12, 2024 -

Norm Reeves Hyundai Superstore responded

Congratulations on leasing your new Hyundai, Cheryl! I appreciate the positive feedback you gave to me on our sales team because now I know that we're doing our job and doing it well. Thanks so much for the great review!

January 12, 2024

Good service and customer assistance. Only reason I didn't give it a 5 was because no discount was offered on extra service maintenance that was done. Prior maintenance I was given a disc More

by marlonvene
Recommend Dealer
Yes
Employees Worked With
IFK
Jan 12, 2024 -

Norm Reeves Hyundai Superstore responded

Thanks for letting me know about your service experience. I appreciate the feedback to ensure that we keep giving customers the service that they want. Thanks again for the review!

January 12, 2024

Friendly and efficient The staff were very friendly. Candice let me know how long the appointment would take and that she would let me know once things were done. More

by smghagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to share your experience! We're delighted to hear that Candice and our team provided friendly and efficient service. We appreciate your trust in our dealership.

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