Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Norm Reeves Hyundai Superstore

Cerritos, CA

Overview
Reviews
4.6
3,325 Reviews
Call Dealership (562) 353-4062
View Awards

10901 East 183rd St.

Cerritos, CA

90703

Directions

By Type

Showing 3,325 reviews

January 12, 2024

Good experience. Like the texting option. Very informative when asked Candice a question. Thank you More

by philomenae
Recommend Dealer
Yes
Employees Worked With
Candice Roxas and Jayden Ramirez
Report | Print
Jan 12, 2024 -

Norm Reeves Hyundai Superstore responded

I'm pleased that you were able to use the texting option because we're committed to making it convenient for customers to keep in touch with our service center. Glad to hear that Candice could help you! Thank you for the five-star review!

January 12, 2024

Good listener. Knowledgeable of cars. Stayed focused on making me his customer Good customer rapport. Managed selling and convincing me well More

by cherylbranch
Recommend Dealer
Yes
Employees Worked With
Saeed Naderi, Saeed Naderi
Report | Print
Jan 12, 2024 -

Norm Reeves Hyundai Superstore responded

Congratulations on leasing your new Hyundai, Cheryl! I appreciate the positive feedback you gave to me on our sales team because now I know that we're doing our job and doing it well. Thanks so much for the great review!

January 12, 2024

Good service and customer assistance. Only reason I didn't give it a 5 was because no discount was offered on extra service maintenance that was done. Prior maintenance I was given a disc More

by marlonvene
Recommend Dealer
Yes
Employees Worked With
IFK
Report | Print
Jan 12, 2024 -

Norm Reeves Hyundai Superstore responded

Thanks for letting me know about your service experience. I appreciate the feedback to ensure that we keep giving customers the service that they want. Thanks again for the review!

January 12, 2024

Friendly and efficient The staff were very friendly. Candice let me know how long the appointment would take and that she would let me know once things were done. More

by smghagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Report | Print
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to share your experience! We're delighted to hear that Candice and our team provided friendly and efficient service. We appreciate your trust in our dealership.

January 12, 2024

Great. I'm always coming here for my oil change. Last time they forgot to reset and showed my service was way past due. More

by ricflo08
Recommend Dealer
Yes
Employees Worked With
Forgot her name
Report | Print
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for being a loyal customer, and we appreciate your feedback. We apologize for the oversight and will ensure it doesn't happen again. We look forward to serving you for your future oil changes.

January 12, 2024

Very good experience. Anasheh was very attentive and Brandon made closing the deal very easy More

by rafaelguerrero84
Recommend Dealer
Yes
Employees Worked With
Anasheh and Brandon
Report | Print
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience with us! We're delighted to hear that Anasheh provided excellent service, and Brandon made the deal smooth for you. We appreciate your feedback and look forward to serving you again in the future.

January 12, 2024

friendly and professional He greeted us nice and friendly. He was able to answer my quetstions right away and gave me some advices as well. More

by hyunny7815
Recommend Dealer
Yes
Report | Print
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

friendly and professional He greeted us nice and friendly. He was able to answer my quetstions right away and gave me some advices as well.

January 12, 2024

Very quick and easy. Car ready earlier than expected I look forward to my next appointment More

by akunysz007
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Report | Print
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing us! We're delighted to hear your experience was quick and easy. We can't wait to serve you again at your next appointment!

January 12, 2024

New software was installed while I waited, everything went smoothly and on time The staff was very courteous and helpful More

by traslock
Recommend Dealer
Yes
Report | Print
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to share your positive experience with our new software installation! We're thrilled to hear that everything went smoothly and that our staff was courteous and helpful. We appreciate your feedback!

January 12, 2024

Took a couple days to get an appointment for what I felt was urgent. I had to call my original salesperson (Borna) to help expedite an appointment time More

by Elaine
Recommend Dealer
Yes
Employees Worked With
Borna and Enrique
Report | Print
Jan 17, 2024 -

Norm Reeves Hyundai Superstore responded

Elaine, we're sorry to hear that you had a difficult time getting an appointment, but we are glad that Borna was able to help expedite your service. If there is anything else we can assist you with please reach out.

1
...
58
59
60
...
333