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Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,325 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,325 reviews

January 11, 2024

Super smooth and fast , no headache getting my new car They work with my necessities More

by jeovanaparral
Recommend Dealer
Yes
Employees Worked With
Alejandra Castillo, Alejandra Castillo
Jan 11, 2024 -

Norm Reeves Hyundai Superstore responded

Car-buying should be a smooth experience, and I'm happy that we could give that to you, jeovanaparral! Thanks for stopping by, and congratulations on your new car.

January 11, 2024

No pressure and straight forward No pressure and straight forward leasing process. The location was clean and dealership personnel were kind and welcoming More

by ronleiva
Recommend Dealer
Yes
Employees Worked With
Pedro
Jan 11, 2024 -

Norm Reeves Hyundai Superstore responded

I strive for our dealership to give you a carefree experience when leasing a new Hyundai, ronleiva. Thanks for coming to our dealership, and we look forward to helping you in the future!

January 11, 2024

Justin was great. Gentlemen helping me when I arrived was great. The lady I talked to on the phone to sch appointment was just so, so. Very friendly, but not able or w More

by leegagyi
Recommend Dealer
Yes
Employees Worked With
Justin and some gal running interference for Justin
Jan 11, 2024 -

Norm Reeves Hyundai Superstore responded

I appreciate the feedback, so that we can work on the scheduling issues you experienced, leegagyi. Thank you for letting me know!

January 11, 2024

Friendly and professional The assistance told me about the shuttle to the mall where I waited for the service to be done and afterwards, he explained which services were done. More

by ypark913
Recommend Dealer
Yes
Jan 11, 2024 -

Norm Reeves Hyundai Superstore responded

That sounds like you had a great experience, ypark913, and a mall trip to boot! Thanks for stopping by, and I'm happy that we could help you .

January 11, 2024

Great service and excellent customer. Fit me in when it was busy and fixed a recall issue with software More

by hugomuratalla0813
Recommend Dealer
Yes
Jan 11, 2024 -

Norm Reeves Hyundai Superstore responded

Glad to hear that you got your recall fixed, hugomuratalla0813! I'm happy that our service team could fit you in for service. Thanks so much!

January 10, 2024

Enrique made a near impossible situation possible and I'm truly grateful and appreciative. He was AWESOME and went above and beyond my expectations. More

by charles.ines
Recommend Dealer
Yes
Employees Worked With
Enrique
Jan 10, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for taking the time to share your positive experience with Enrique! We're delighted to hear that he exceeded your expectations. We truly appreciate your kind words and look forward to serving you again in the future.

January 10, 2024

Amazing service, Brittany was a phenomenal person to work work with. Very knowledgeable about the models, never pushy, completely understanding. Highly recommend! More

by heflib
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany
Jan 10, 2024 -

Norm Reeves Hyundai Superstore responded

Congratulations on your new Hyundai, heflib! We're happy to hear that Brittany gave you the service that you deserved when shopping for a new car. Please let us know what you can do for you in the future such as maintenance or other service needs. Thank you!

January 10, 2024

Great experience, i was well informed and the dealer found me a mutually agreeable solution More

by manindune
Recommend Dealer
Yes
Employees Worked With
Alex Jang, Alex Jang
Jan 10, 2024 -

Norm Reeves Hyundai Superstore responded

That sounds great, manindude! We're happy that you could come to a satisfying solution when buying your new Hyundai. Thanks so much, and let us know how we can serve you in the future.

January 10, 2024

Very great It was a pleasant environment for vehicle purchase. Sky and Nicole were great More

by gunlee1991
Recommend Dealer
Yes
Employees Worked With
Javed Rasheed, Javed Rasheed
Jan 10, 2024 -

Norm Reeves Hyundai Superstore responded

Congratulations on the new Hyundai, gunlee1991! We appreciate you giving us this positive feedback about your purchase and the service you received from Sky and Nicole. Thanks so much, and hope to see you soon!

January 10, 2024

I went to the dealership to replace a part in the trunk that causes a rattle, and while my car was being serviced it was hit by another car in the valet, and now I have to get another part of my car replac More

by perryan9
Recommend Dealer
No
Jan 11, 2024 -

Norm Reeves Hyundai Superstore responded

Hello perryan9, I am concerned to read this review about the damage your car received, the loaner that you're currently driving, and the dissatisfaction you're feeling over the entire situation. Please reach out to me at 562-405-3505 with any questions or concerns regarding this matter. Thank you. -Bill Stephens, General Manager.

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