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Norm Reeves Hyundai Superstore

Cerritos, CA

Overview
Reviews
4.6
3,321 Reviews
Call Dealership (562) 353-4062
View Awards

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,321 reviews

January 10, 2024

Very fast and efficient with the checking in and offering explanation of the services needed/provided for my vehicle More

by rfabian111
Recommend Dealer
Yes
Employees Worked With
Candice
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Jan 11, 2024 -

Norm Reeves Hyundai Superstore responded

I'm happy that you were informed about the services that your car needed, rfabian111. Thanks for stopping by, and I look forward to serving you in the future!

January 10, 2024

Very very knowledgeable, Very friendly, great customer service and good experience overall Loved her caring to make me feel good about my purchase. More

by Nazaninamini1
Recommend Dealer
Yes
Employees Worked With
Tannaz Jalilsood, Tannaz Jalilsood
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Jan 11, 2024 -

Norm Reeves Hyundai Superstore responded

I'm thrilled to hear that your lease on a new Hyundai went so well, Nazaninamini1! Thanks for letting my dealership help you get behind the wheel.

January 10, 2024

See previous text The service was very good. The waiting area was very comfortable and coffee and other drinks and snacks were available More

by dabaker1984
Recommend Dealer
Yes
Employees Worked With
We worked with Mohamed Jaber
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Jan 11, 2024 -

Norm Reeves Hyundai Superstore responded

I'm pleased to hear that you enjoyed yourself while waiting for you car to be serviced, dabaker1984! We're happy to provide refreshments and a comfortable place to sit. Thank you for the review!

January 10, 2024

I was helped right away by Enrique. He was very pleasant to work with. He got me taking care of it on my way, and no time at all. More

by LAURIEBAILEY61
Recommend Dealer
Yes
Employees Worked With
Enrique Almazan
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Jan 11, 2024 -

Norm Reeves Hyundai Superstore responded

I'm happy that you received such great service, Laurie, from Enrique. That sounds like you had a fantastic experience! Thank you!

January 10, 2024

Service was fairly quick and Louis was nice and thorough with explaining everything they needed to do More

by princessjaz5794
Recommend Dealer
Yes
Employees Worked With
Louis Ramos
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Jul 29, 2024 -

Norm Reeves Hyundai Superstore responded

Hello, we appreciate your 5 star review! Thank you for sharing your feedback and please come see us again.

January 08, 2024

The experience was easy and pleasant. Our salesperson, Tannaz, was phenomenal. She knew everything about the car and was very helpful throughout the entire process. I highly recommend her More

by fnwapner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tannaz Jalilsood
Report | Print
Jan 10, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to share your positive experience with Tannaz and our dealership! We're thrilled to hear that she provided exceptional service. If you have any future automotive needs, we look forward to assisting you again. Safe travels!

January 08, 2024

Took longer than expected but good experience I went in knowing what I want and had to keep saying no to certain add ons I didn't want multiple times More

by amedin07
Recommend Dealer
Yes
Employees Worked With
Valerie Upramai, Valerie Upramai
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Jan 10, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your feedback. We appreciate your patience during your visit. We'll use your input to improve our communication and ensure a smoother experience for all our customers.

January 07, 2024

Very satisfied and appreciate Service Rep was excellent and kept me informed on progress plus dealt very respectfully. More

by sethimaninder
Recommend Dealer
Yes
Employees Worked With
Mohd Jaber.
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Jan 10, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to share your positive experience with our service team! We're delighted to hear that our Service Rep provided excellent communication and respectful assistance. Your satisfaction is our priority, and we look forward to serving you again in the future.

January 07, 2024

I will never come here again they sold me a dirty car and customer service is horrible More

by lmackson.1
Recommend Dealer
No
Employees Worked With
Samir
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Jan 10, 2024 -

Norm Reeves Hyundai Superstore responded

I'm truly sorry to hear about your experience, and I sincerely apologize for any inconvenience. We strive to provide top-notch service and clean vehicles. Your feedback is important to us, and we would appreciate the opportunity to discuss your concerns. Please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

January 06, 2024

Excellent experience, my second visit and amazing service! Candice was helpful and knowledgeable. Very happy with my visit. More

by joseocampo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Report | Print
Jan 10, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear about your positive experiences with Candice and our team. We appreciate your continued trust and look forward to serving you again in the future!

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