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Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,325 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,325 reviews

December 30, 2023

Great experience. I had been dealing with an issue with several warning lights coming on intermittently and had tried two other dealerships while under warranty. Candi More

by danieljun
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Jan 04, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your experience! We're delighted Candice could address your concerns and resolve the issue. We appreciate your trust in our dealership and look forward to serving you in the future.

December 30, 2023

Jonathan is a wonderful and kind sales man. While I did not end up with a purchase, he was kind and thoughtful and very very thorough in answering my questions and also my family’s questions. H More

by Hotwings516
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saeed Naderi, Jonathan Juarez
Jan 04, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for taking the time to share your experience with Jonathan! We're thrilled to hear about the positive impact he had during your visit. If you ever reconsider, we'd love another opportunity to assist you in finding the perfect car.

December 30, 2023

Easy. I felt like they answered my questions and helped me figure out what I needed. More

by ccwrtrla
Recommend Dealer
Yes
Employees Worked With
Tannaz Jalilsood, Tannaz Jalilsood
Jan 04, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing our dealership! We're delighted to hear that our team provided helpful assistance in addressing your questions. We appreciate your trust and look forward to serving you again in the future.

December 29, 2023

Attention to detail, followed up with progress, texting was a great way to communicate Pleasantly surprised with the level of service More

by jessicaknam
Recommend Dealer
Yes
Employees Worked With
Mohammed
Dec 29, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to share your feedback. We're delighted to hear that our communication and service exceeded your expectations. We appreciate your trust and look forward to serving you in the future.

December 28, 2023

Sales staff was very nice. The negotiation process took way too long. Financial staff was also excellent More

by ksariash
Recommend Dealer
Yes
Employees Worked With
Jalil Bashir, Jalil Bashir
Dec 29, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your experience with us! We're delighted to hear you found our sales and financial staff to be excellent. We appreciate your feedback on the negotiation process and will strive to make improvements for a smoother experience in the future.

December 28, 2023

Very pleasant experience. Everything was handled in a timely manner. The customer service was excellent. I will recommend this to all of my friends. More

by lou.sanchez1
Recommend Dealer
Yes
Dec 29, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear about your pleasant experience and appreciate your recommendation. If you ever need assistance in the future, feel free to reach out. Safe travels!

December 28, 2023

Seem less experience. In and out. Nicole was also great. I'm a little sad the the dealership is far from home to do service. More

by camillsproperties
Recommend Dealer
Yes
Employees Worked With
Saeed Naderi, Saeed Naderi
Dec 29, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your positive feedback! We're thrilled to hear you had a seamless experience with Nicole. While we're sorry about the distance for service, we appreciate your business and look forward to serving you again. Safe travels!

December 28, 2023

They know how to handle clients, answers all questions until you are satisfied. They go above and beyond to meet clients expectations. More

by eunikanjenga78
Recommend Dealer
Yes
Employees Worked With
Brandon Rodriguez, Brandon Rodriguez
Dec 29, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We strive to provide excellent service and are thrilled to hear that we exceeded your expectations. We appreciate your trust in us and look forward to serving you in the future.

December 28, 2023

Took too long Tire rotation took more than 2 hours No car wash Average service More

by Pk4883
Recommend Dealer
Yes
Employees Worked With
Mo
Dec 29, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your experience with us. We sincerely apologize for any inconvenience you faced with the extended wait time for your tire rotation. We appreciate your feedback and will use it to improve our services. If there's anything specific you'd like us to address, please feel free to reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

December 28, 2023

Juan was very attentive to my unique situation and was very easy to work with. I would definitely recommend him to anyone. More

by sheenaloza
Recommend Dealer
Yes
Employees Worked With
Juan
Dec 29, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words about Juan's attentive service. We appreciate your recommendation and look forward to assisting you and others in the future.

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