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Norm Reeves Hyundai Superstore

Cerritos, CA

Overview
Reviews
4.6
3,325 Reviews
Call Dealership (562) 353-4062
View Awards

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,325 reviews

December 28, 2023

Purchase the car less than 2 years ago. I have taken the car back for multiple repairs. Extended Warranty they sold me has declined to Major repairs. More

by taylurmde
Recommend Dealer
Yes
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Dec 29, 2023 -

Norm Reeves Hyundai Superstore responded

I'm truly sorry to hear about the challenges you've faced with your recent repairs. Please reach out to me at 562-405-3505. to discuss your concerns. Thank you. -Bill Stephens, General Manager.

December 28, 2023

Professional and very helpful no pressure to buy. Closed the deal and delivered the Tucson More

by jvesockb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Romero, Lisa Melson, Mike Monji, Cesar Medina
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Dec 29, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing us! We're delighted to hear about your positive experience with our team. If you ever have any concerns or feedback, please feel free to reach out. Safe travels in your new Tucson!

December 28, 2023

It was good Done Good job This is over you ask to many questions No More

by darlenesteddum3698
Recommend Dealer
Yes
Employees Worked With
No udea
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Jul 25, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your experience, Darlene. We appreciate your visit and hope to assist you again the next time you need service.

December 27, 2023

Great customer service Great customer service, communication and always a good attitude I enjoy serving my vehicles here More

by JRMORENO083
Recommend Dealer
Yes
Employees Worked With
Candice in the service department
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Dec 29, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're thrilled to hear that you appreciate our customer service, communication, and positive attitude. We look forward to continuing to serve you and your vehicles in the future!

December 27, 2023

Very communicative and informative. Was very pleasant to work with and very accommodating. She was very nice More

by Delgin914
Recommend Dealer
Yes
Employees Worked With
Candice
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Dec 29, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to share your positive experience! We're delighted to hear that our team provided excellent service, and we appreciate your kind words. If you have any future automotive needs, we're here for you!

December 27, 2023

I arrived on time for my appointment. ..Juan suggested my wait time would be about 1 1/2 hrs...my car was finished right on time More

by millermacey
Recommend Dealer
Yes
Employees Worked With
Juan Gallegos
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Dec 29, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing our dealership! We're thrilled to hear Juan provided an accurate estimate, and we appreciate your patience. We look forward to serving you again in the future.

December 27, 2023

New location, more workers, more vibrant Shortage of parts, made me come back another day again. dealer should improved this service More

by Antress
Recommend Dealer
Yes
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Dec 29, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your experience with us. We appreciate your feedback and apologize for any inconvenience caused by the parts shortage. We're actively working on improving our services to better serve you. We look forward to welcoming you back soon.

December 27, 2023

Professional, efficient, understanding Candice is a great service advisor. She took care of my needs. More

by mrktakata
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
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Dec 29, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to share your positive experience with Candice! We're delighted to hear that she provided you with professional and efficient service. We appreciate your trust in our dealership and look forward to serving you again in the future.

December 27, 2023

Candace called me and told me what my car needs and gave me the price and after everything is done I was able to pick up the car with the price she quoted. she was thorough with the information I need. The More

by pangesther
Recommend Dealer
Yes
Employees Worked With
Candice
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Dec 29, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're thrilled to hear that Candace provided you with excellent service, and we appreciate your positive feedback about our cashier as well. We're always here for all your automotive needs.

December 27, 2023

Easy to work with, informative, walked out a happy customer I love my new car More

by shishka
Recommend Dealer
Yes
Employees Worked With
Gerardo Dorantes, Gerardo Dorantes
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Dec 29, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us and love your new car. If you ever need anything in the future, feel free to reach out. Safe travels!

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