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Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,325 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,325 reviews

December 22, 2023

Took long to get vehicle back, and didn't always get requested call backs. Also, repeat issue. More

by ravila0rae
Recommend Dealer
No
Employees Worked With
Juan Gallegos
Dec 22, 2023 -

Norm Reeves Hyundai Superstore responded

We realize your time is valuable and it is our goal to provide you with prompt, reliable service. Thank you for the feedback. Please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

December 22, 2023

Excellent Excellent service great waiting area. The wait for the service was okay as promised by the technician advisor More

by fload92
Recommend Dealer
Yes
Dec 22, 2023 -

Norm Reeves Hyundai Superstore responded

Thanks for the excellent review! We're glad to hear that our team and our waiting area both made your time with us better. We look forward to working with you again soon!

December 22, 2023

Pretty fast service They helped with rescheduling to the next day . They also washed my car and a friendly service More

by vsmercado93
Recommend Dealer
Yes
Dec 22, 2023 -

Norm Reeves Hyundai Superstore responded

Thanks for your excellent review! We're glad to hear that our team took great care of you during your visit. Let us know if you need anything else!

December 22, 2023

Very kind and speedy Tried very hard to meet my needs and even correct the problems before asking. More

by pobi9134
Recommend Dealer
Yes
Dec 22, 2023 -

Norm Reeves Hyundai Superstore responded

Thanks for your excellent review! We're glad to know that our team made your time with us worthy of five stars.

December 22, 2023

My visit was to my satisfaction. Everyone one professional and courteous. Friendly staff and acceptable waiting time for car service done. More

by marva0
Recommend Dealer
Yes
Employees Worked With
Don't remember but they were all very good ????.
Dec 22, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for leaving your review with us! We're glad to hear our team lived up to your expectations.

December 22, 2023

Candice was thorough, answered all my questions, was friendly, helpful, and very nice. I also thought the cashier was super friendly and helpful More

by jillhitchcock123
Recommend Dealer
Yes
Employees Worked With
Candice
Dec 22, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your excellent review, Candice! We look forward to serving you again in the future!

December 22, 2023

The guy in the arrival lane listened intently to my situation. Once he understood all the details he reported what needed to be done. The person inside was very pleasant and helpful. I was very impress More

by Jeffcowden
Recommend Dealer
Yes
Dec 22, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for the excellent review, Jeff! We're glad to hear our team made your time with us worthy of five stars.

December 22, 2023

Excellent services Excellent costumer services! Everyone is very helpful Will definitely returning Will definitely be returning for the services or Purchasing a new vehicle More

by vannahtruong1987
Recommend Dealer
Yes
Employees Worked With
Enrique Almazon
Dec 26, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your review with us! We're glad to hear that our team took great care of you and earned your five-star rating. We look forward to working with you again!

December 21, 2023

Enrique was very helpful and accommodating. He looked out for me with that loaner for a whole two months while my car was being taken care of and I’m very grateful and thankful to him. All of t More

by WHATABLESSING7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Almonzan
Dec 22, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for leaving your review with us! We're glad to hear Enrique and the rest of the team took great care of you. We hope to work with you again!

December 21, 2023

They didn't fix my car and they charge me a lot of money worst experience More

by rogelioe245
Recommend Dealer
No
Employees Worked With
Mohamed
Dec 22, 2023 -

Norm Reeves Hyundai Superstore responded

We want to assure you that we care very much about the experience that we provide our customers, and we are concerned by your feedback. Please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

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