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Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,325 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,325 reviews

December 20, 2023

Gary did a fabulous job making sure we were taken care of when we first arrive which was near closing time communicating with us once we called the initial time. Only complaint is no one called us the next m More

by bethyakel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary in Service
Dec 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thanks for sharing your feedback with us! We're glad that Gary was able to help during your time here. Let us know how we can make your next visit a 5-star experience!

December 20, 2023

Quick and easy pull up. Service advisor was very informative and helpful. Staff were welcoming and friendly. More

by natalieolivarez66
Recommend Dealer
Yes
Employees Worked With
Gary Ohnesorgen
Dec 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thanks for leaving your review! We're glad to know our team made sure you were taken care of. Let us know if you need anything else!

December 20, 2023

Excellent customer service support Heard all our needs, went above and beyond his customer service More

by cm9974
Recommend Dealer
Yes
Employees Worked With
Guadalupe
Dec 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thanks for sharing your review with us! We're glad to know you had a 5-star experience with us.

December 19, 2023

Place is clean , personnel helpful and courteous . Kept me updated with work done on my car. More

by wmpagulayan
Recommend Dealer
Yes
Dec 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that our clean facility, helpful personnel, and timely updates made your visit enjoyable. We look forward to serving you again in the future!

December 19, 2023

When in turn oil change. Had an appointment. Took me right in and my car was ready within 3 hours and I picked it up at lunch time and it was ready sitting up front when I ca More

by roxgerber
Recommend Dealer
Yes
Employees Worked With
Mohamed Jaber
Dec 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing us for your oil change! We're thrilled to hear you had a seamless experience with our prompt service. We appreciate your trust and look forward to serving you again in the future.

December 19, 2023

Never received confirmation that my car was ready so I decided to head to the dealership after 3 hours. Upon arriving, car was finished parked outside. More

by johnsung91
Recommend Dealer
Yes
Dec 21, 2023 -

Norm Reeves Hyundai Superstore responded

We apologize for any inconvenience caused by the lack of confirmation. We appreciate your feedback and will work to ensure better communication in the future. Thank you for choosing our dealership.

December 19, 2023

It was a smooth hassle free experience. Quick and efficient. I've always had good experiences with Norm Reeves. More

by delafuentej3020
Recommend Dealer
Yes
Employees Worked With
Louis
Dec 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for choosing Norm Reeves for your car purchase! We're delighted to hear that your experience was smooth and hassle-free. We appreciate your positive feedback and look forward to serving you again in the future.

December 18, 2023

Guadalupe was awesome! Had everything ready for us and was a pleasure to work with More

by jon.dahlstrum
Recommend Dealer
Yes
Employees Worked With
Valerie Upramai, Valerie Upramai
Jul 29, 2024 -

Norm Reeves Hyundai Superstore responded

Jon, we're happy to hear you had a 5-star experience with Guadalupe. Thank you for leaving us your feedback.

December 18, 2023

I recently purchased a Hyundai Santa Fe from Sameer at Norm Reeves Hyundai, and I couldn't be happier with my experience. The car buying process was incredibly smooth and easy, thanks to Sameer's excellen More

by Vl123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sameer Saddiqi, Gerardo Dorantes, Saeid Nouri
Dec 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're thrilled to hear that your car buying experience with Sameer at Norm Reeves Hyundai was smooth and enjoyable. We appreciate your recommendation and look forward to serving you again in the future.

December 18, 2023

Easy in, easy out. Very friction free. The staff is very helpful and friendly. Great More

by rpablomontoya
Recommend Dealer
Yes
Employees Worked With
Louie
Dec 21, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for taking the time to share your positive experience! We're thrilled to hear that your visit was smooth and enjoyable. Our team is committed to providing excellent service, and we appreciate your kind words. Safe travels!

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