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Norm Reeves Hyundai Superstore

Cerritos, CA

4.6
3,325 Reviews

10901 East 183rd St.

Cerritos, CA

90703

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Showing 3,325 reviews

December 17, 2023

Mustafa was very knowledgeable and helpful given our circumstances Mustafa has been assisting us since 2021, and is still very helpful. I'd go back to Mustafa. More

by nessaramirez63
Recommend Dealer
Yes
Employees Worked With
Mustafa Eldiven, Mustafa Eldiven
Dec 18, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear that Mustafa's expertise and assistance have made your experience with us positive. We look forward to serving you again in the future!

December 17, 2023

Mike M was very responsive and knew his products very well. Borna was able to meet our schedule and get us through the purchase process in about 1.5 hours. Exceeded expectations in every aspect of the tr More

by danliu10s
Recommend Dealer
Yes
Employees Worked With
Mike monji and Borna (Monji was on PTO on Sunday)
Dec 18, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you, Mike M and Borna, for your kind words! We're thrilled to have exceeded your expectations and appreciate your recognition of our dedication to excellent service. Enjoy your new ride!

December 16, 2023

My experience is been always the same, very disappointing, I always call my service adviser or try to speak with any manager and no one calls me back or answers the phone leave multiple message More

by fmanzanilla77
Recommend Dealer
No
Employees Worked With
Enrique
Dec 18, 2023 -

Norm Reeves Hyundai Superstore responded

We sincerely apologize for the inconvenience you've experienced. Your feedback is valuable, and we are committed to addressing and improving our communication processes. We appreciate your patience and the opportunity to regain your trust. If you would like to discuss your experiences in details please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager.

December 16, 2023

They all are helpful , soft spoken They are friendly , solve all problems .. in short i like the serivces More

by jayadogra
Recommend Dealer
Yes
Dec 18, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our team. If you ever need anything else, feel free to reach out!

December 16, 2023

The amount of communication and teaching was the perfect balance and not pressuring Excellent service More

by jandjcucchi
Recommend Dealer
Yes
Employees Worked With
Gerardo Dorantes, Gerardo Dorantes
Dec 18, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear that our communication and approach aligned with your expectations. Enjoy your new car!

December 16, 2023

Great Fantastic The service he provided was amazing and he listened to my concerns Thank you More

by martinstephanie199
Recommend Dealer
Yes
Employees Worked With
Brandon Rodriguez, Brandon Rodriguez
Dec 16, 2023 -

martinstephanie199 responded

Great and fantastic, the service he provided was amazing and he listed to my concerns thank you.

Dec 18, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear you had an amazing experience with us. Your satisfaction is our priority, and we look forward to serving you again in the future.

December 16, 2023

The service that was done to my car was Done in 45 minuets, very impressive More

by conceptionalegria36
Recommend Dealer
Yes
Employees Worked With
Was the anti theft
Dec 18, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your positive feedback! We're delighted to hear that you were impressed with the swift service on your car. If you have any further needs, feel free to reach out. Safe travels!

December 16, 2023

Very professional and knowledgeable. He thoroughly explained the process and answered all my questions. Highly recommended. More

by cfrau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Gonzalez
Dec 18, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted to hear about your positive experience and appreciate your recommendation. If you have any more questions in the future, feel free to reach out. Safe travels!

December 16, 2023

Tannaz and Anna were very helpful, professional, and easy to work with. Great car buying experience. More

by 11shk79
Recommend Dealer
Yes
Employees Worked With
Tannaz Jalilsood, Tannaz Jalilsood
Dec 18, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're delighted Tannaz and Anna provided you with a positive car-buying experience. We appreciate your business and look forward to serving you in the future. Safe travels!

December 16, 2023

The appointment started on time. Told me an approximate wait time, and it was accurate. Gary let me know when the car was ready. More

by javpleitez
Recommend Dealer
Yes
Employees Worked With
Gary Ohnesorgen
Dec 18, 2023 -

Norm Reeves Hyundai Superstore responded

Thank you for sharing your positive experience! We're delighted to hear that Gary provided excellent service and that your appointment went smoothly. We appreciate your feedback and look forward to serving you again.

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